Zendesk

🔓 Secure your spot at #ZendeskRelate 2025: https://zdsk.co/46MFsSQ 💡 Join us in Las Vegas March 25-27, 2025 to learn from the world’s top CX trendsetters, hear emerging trends from AI and CX visionaries, and network with the best of the best CX leaders. Register now.

🏌🏼♀️ How Zendesk's omnichannel contact center allowed Dunlop Sports to increase agent efficiency and productivity: https://zdsk.co/3Upu368 ⚡️ With Zendesk, Dunlop Sports’ answer time is 89% faster, their customer abandonment is 96% lower, and their CSAT score has increased to 95.3%.

🤩 Discover how to use AI to gather and analyze customer feedback. Enhance the customer experience with these insights: https://zdsk.co/3YdCBOM

😎 Still training your AI agent? Now you don’t have to. ⚡️ AI agents are transforming customer service by automating up to 80% of customer requests across CX channels like email, chat, and voice. Pre-trained on billions of CX-specific interactions, these agents offer human-like accuracy and empathy, providing fast and personalized responses. 💡 With Zendesk’s easy setup, businesses can deploy AI agents quicker than ever – zero training needed on your end. 🤩 Dive into the future of AI-driven customer experiences. Catch up on the newest product innovation announcements revealed at #ZendeskAI Summit: https://zdsk.co/3A4IyWm

Phishing attacks are on the rise everywhere, sometimes targeted Zendesk accounts. As a reminder, Zendesk will never request your credentials via email, and Zendesk does not send tickets to your Zendesk account as a means of communication. For more information, check out this article from our help desk: https://zdsk.co/4hfnbSV

🚀 Startups are using AI to build better products, boost productivity, and scale their impact. 💡 Zendesk’s VP Product of AI Agents, Reetu Kainulainen, wrote in Forbes about three ways that startups approach AI differently to benefit their customers — and their business: https://zdsk.co/40fx90k

🤩 AI and customer experience took center stage at #ZendeskAI Summit in New York City! Here's a glimpse of the game-changing insights and innovations attendees experienced: https://zdsk.co/40fIOMA

🗞️ Hot off the press: Nicholas Thompson, CEO of The Atlantic, will join #ZendeskRelate to share his bold, optimistic vision for the future of AI: https://zdsk.co/3BSenlw In his time as CEO, the company has seen record subscriber growth. And now, this innovative business leader will share his key insights on how AI is reshaping the future of business. Register now to join us in Las Vegas, March 25-27 and be part of the world’s top CX event. #ZendeskAI

Wow! What a way to kick off our 2024 Development Day - listening to an inspiring keynote presentation by Guy Kawasaki on how to be remarkable. The actionable advice💡he shared with us came at the perfect time as many organizations (and their people) are feeling the impacts of accelerated growth and the constant change it brings. My favorite takeaway from the session is: “The ocean doesn’t care who you are, so stop waiting for the perfect wave. 🌊 Pick your wave & ride it - no matter how messy or imperfect.” I already know that this metaphor & visual will stick with me for years to come. As a former events professional, I know it takes a ton of intention and effort to speak to a global audience and help us see ourselves, our work, and our organization in the messaging. Thank you Guy, thank you to the event owners (Karen Duggan & Ashley Wotowey-Bridge), and thank you Zendesk for the gift of today. I am excited to be REMARKABLE! ⭐️

🎉 Kicking off the Zendesk New Business Games in style with none other than the legendary Tony Hawk! 🏅 Let the games begin – may the best team win! 💪 We had a grand Opening Ceremony to kick off a first-of-its-kind program aimed at encouraging winning behaviors and outcomes. A global, cross-functional program that mixes fair competition, best practices, public recognition and a dash of entertainment. Shout outs to our leaders Chris Donato Tom Eggemeier and our regional torch bearers Tanja Hilpert, Maureen Chong, Heather Winnen, Mireia Rafols Masterminds: Rebecca Bell, Ross Isdaner, & Kevin Burns Sponsors, teammates, collaborators: Ellen Harbour Brittany Casanovas Bacon, Nikhil Sane, Anna Kabrich, Cathy MARTIN, Joao Vicente Ribeiro Ferreira, Krishin Assomull, Paul Warn, Alexandra Brown Hein Carrick J. Higgins Evan Usher Bridget Négri Peter Cibula, Tony Hawk #Zendesk #Leadership #Teamwork #WinningTogether #Sales #TonyHawk #LeadershipInAction #Enablement