Staffino

Considering hiring a #CX consultant or consulting firm? Below are five key factors to consider when making your decision. 👇🏻 And, to make the selection process even easier for you, here's a checklist to follow: ✅ Define your CX goals and objectives. ✅ Research and shortlist firms or CX consultants based on industry reputation and case studies. ✅ Evaluate their CX philosophy and methodologies. ✅ Consider the scalability of their solutions. ✅ Discuss and understand their fee structure. If you want to learn more about how CX consulting can help your business grow, check out our latest article: https://lnkd.in/e5wz5rsw #CXconsulting #CXconsultant #CustomerExperience #Staffino

Your customers could be your most powerful marketing tool... Yet many businesses let this opportunity slip through their fingers. Our latest article reveals the secrets to not just meeting customer expectations but exceeding them in ways that transform your relationship. From implementing a closed-loop feedback system to leveraging the power of data analytics powered by AI, we guide you through creating a community of loyal advocates eager to share their positive experiences. 🫶 🙋 Don't let the potential of #CustomerAdvocacy go untapped. 👉 Read the full article here: https://lnkd.in/d7wmFVm8 #BrandLoyalty #CustomerExperience #Staffino

FACT: Many businesses are failing to fully capitalise on their current customer base. Dive into our latest article and unlock the true potential of your existing customers. From personalising offerings to implementing a loyalty program, these insights are a game-changer for sustainable growth. 📈 🔗 Read the full article here: https://lnkd.in/dQ42bUgB #CustomerExpansion #BusinessGrowth #Staffino

Looks like bikini season is officially over at Staffino 🍰 From a hearty office breakfast that kicked off our Tuesday on a high note, to an international taste journey featuring local Moldovan treats brought in today by our colleague Vladislav Frolov, and a delicious almond cake made by Jana Kseničová, we've been indulging our taste buds to the fullest. 🌍 🍩 It's moments like these that remind us how thoughtful and caring our Staffino team truly is. 💚 Do your colleagues bring in surprise treats for the team? Share your stories in the comments! #Staffino #OfficeLife

We're excited to welcome S-Power Energies, s.r.o. as our newest client! 🎉 As a leading force in the solar energy sector, S-Power is not just lighting up homes with #RenewableEnergy; they're setting a blazing trail for sustainability and innovation. 🔌💡 S-Power will use Staffino to shine a spotlight on their service technicians, product installation, and customer support, ensuring each interaction charges up the #CustomerExperience to unparalleled levels! And guess what? Just one week after rolling out their targeted feedback campaign, S-Power shattered industry norms with an incredible feedback conversion rate of 44%! 👏 Join us in celebrating this partnership! Together, we're not just powering homes – we're powering positive change.

WEEKENDS ON LINKEDIN?! We're curious – do you use LinkedIn over the weekend just like any other social media platform, or is it strictly a Monday-to-Friday affair for you? Cast your vote below! 👇 Drop a comment to share why you use LinkedIn over the weekend too, and not just as part of your work routine. 💬

Are you focusing on the right things to keep your sales high? Maya Angelou once said, “I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” 💬 This rings true in the business world, where #CustomerExperience should be your top priority. Catchy marketing buzzwords and big gestures might attract customers initially, but it is the experience they have with your brand that will keep them coming back. ☝️ Invest in your customers' feelings. Get #Staffino. More at: https://lnkd.in/dB9JKY-Z

Understanding your customers' journey is the key to unlocking unparalleled satisfaction and loyalty. But where do you start? 🤔 We've got you covered! Dive into our latest blog post featuring 6️⃣ essential CUSTOMER SURVEY SAMPLES tailored for both #B2B and #B2C businesses. Whether you're looking to gauge immediate reactions or assess long-term relationships, our expertly crafted templates are your roadmap to actionable insights and strategic growth. 🚀 Read the full guide now: https://lnkd.in/dzskFnjj ✅ From post-purchase feedback to annual relationship surveys, discover how to craft surveys that resonate, engage, and transform. #CustomerExperience #CX #Staffino #CustomerSurvey

In an era where clicks and taps reign supreme, a groundbreaking case study by #Staffino and Lyreco Central Europe uncovers a startling truth: The human touch still contributes significantly to #CustomerSatisfaction.💡 Read the full story here: https://lnkd.in/diPtVayx During a special CX campaign, we dived deep into the digital commerce realm, only to find that nearly 30% of Lyreco's customers still crave that human interaction, with those opting for salesperson support reporting sky-high satisfaction levels. 📈 WHY DOES THIS MATTER? Because in a world obsessed with automation, those personal connections can make or break your #CustomerLoyalty. Check out the full case study to discover the top 5 reasons why customers yearn for a human touch and how #Lyreco is leading the charge in blending tech convenience with the irreplaceable warmth of human interaction. 📩 Feel free to reach out if you're interested in conducting a similar analysis of customer satisfaction with your company!

Actual footage of our prospects' reactions upon seeing what our native AI can do when it comes to feedback analysis and smart conversations with customers. 👀 #AI has become a buzzword these days, and many people often dismiss it as a flashy marketing term. However, when we demonstrate our AI technology in meetings, attendees usually have the same reaction as Snoop Dogg after seeing Simone Biles perform at the Paris Olympics. 🤸🏾♀️ 😎 Don't hesitate to reach out to us if you want to see firsthand how our AI tools work in practice! 🤙 SPOILER ALERT: A new AI product is launching soon on our website, so stay tuned! → https://lnkd.in/dcNe9BzN