Hi Seanux!
We're looking into it. Is it happening consistently / everywhere in the game? What is your operating system?
Thanks for reporting it :)

If you keep running into the issue, please consider sending us your player.log file to support@skeletoncrew.co.jp

It should be in a path similar to this :
C:\Users\Yourusername\AppData\LocalLow\Skeleton Crew Studio\Olija

It could help us figure out what is going on here :)

Originally posted by Seanux:

I've been getting freezing since the patch went up when walking off screen to the next area or entering doors. Anyone else getting this?

yes, me.
liek the pre-loading to new areas pauses the entire game from time to time, usually JUUUSt as I'm about to start moving on the new screen, everythign freezes momentarily

Originally posted by DarkOnion:

If you keep running into the issue, please consider sending us your player.log file to support@skeletoncrew.co.jp

It should be in a path similar to this :
C:\Users\Yourusername\AppData\LocalLow\Skeleton Crew Studio\Olija

It could help us figure out what is going on here :)

ill send mine when im on my desktop in a little while, but I have had this issue quite a bit.

playing on windows 10
144hz monitor
GTX 1660 Nvidia
4.5GHZ Intel CPU
16 GB ram

Originally posted by TemmieNeko:

Originally posted by Seanux:

I've been getting freezing since the patch went up when walking off screen to the next area or entering doors. Anyone else getting this?

yes, me.
liek the pre-loading to new areas pauses the entire game from time to time, usually JUUUSt as I'm about to start moving on the new screen, everythign freezes momentarily

Originally posted by DarkOnion:

If you keep running into the issue, please consider sending us your player.log file to support@skeletoncrew.co.jp

It should be in a path similar to this :
C:\Users\Yourusername\AppData\LocalLow\Skeleton Crew Studio\Olija

It could help us figure out what is going on here :)

ill send mine when im on my desktop in a little while, but I have had this issue quite a bit.

playing on windows 10
144hz monitor
GTX 1660 Nvidia
4.5GHZ Intel CPU
16 GB ram

Hello!

We'd like to get to the bottom of this issue. Could either of you please send the player.log file mentioned above as well as could you run dxdiag, "Save All Information" and send that over to support@skeletoncrew.co.jp

Those files should help us get on our way. Thanks!

I've had it only once when going through a door, will send the file over

Originally posted by wolfqack:

I've had it only once when going through a door, will send the file over

Thank you!
Could you also send us some more details about the bug?
It freezes and continues to play smoothly after that?
Is it at a specific door this happens?

Any additional details will be very helpful.

Log has been sent

Hi, I'm experiencing freezing during the first boss fight - the yellow guy who hangs in the air and drops down. When it freezes, the framerate drops dramatically and then goes back to normal. I've tried it several times and there's usually at least one freeze - at random times. I have a laptop with a 144hz screen, Radeon 4800H, NVIDIA 2060 gfx and 16gb.

I´m experiencing constant freezing too, usually at screen transitions.
My Specs:

I5 8400 coffee lake
32 gb ram
SSD 1 tb Adata
MSI Geforce gtx 1060 6gb.

I can't send you log files because they are huge.I think mine is almost 3gb of data.
Almost all log entries are these:


C:\buildslave\unity\build\Modules/Audio/Public/sound/SoundChannel.cpp(393) : Error executing m_FMODChannel->stop() (The specified channel has been reused to play another sound. )
(Filename: Line: 15)

I didn't read all of these comments so idk if someone may have mentioned it or if you already knew this, but I just hit the windows key real quick whenever it freezes to keep the game going. It sucks that it breaks immersion so I hope the issue is permanently fixed, but it's a temporary solution for anyone else experiencing the problem. It's probably the biggest of my very few issues with the game and it isn't even that big of a deal.

i gave up even playin it because the damn freezes im liking the game but damn

I have this exact same issue. Keeps freezing sometimes when I move into new areas, so then I have to restart the game. Windows 10, Ryzen 5600X and 1080 Ti here.

Hello everyone,
Could anyone tell me if the game froze when you're interacting with the door, or just a bit after, when the game loads between maps?
Thanks!

between maps for me once when interacting with a door im normally good when i relog back in but its annoying lol

Originally posted by Rammur (Rook):

between maps for me once when interacting with a door im normally good when i relog back in but its annoying lol

Yeah, it's annoying. We were not able to reproduce that bug yet.
Did you notice anything else? Like a spot in particular where it would happen more than usual, or maybe if it happens after x minutes playing, or any kind of pattern?
Anyway, thanks for confirming that little detail above :)