Ratchet & Clank: Rift Apart

Ratchet & Clank: Rift Apart

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Potentially game breaking glitch
This is on the PS5 version, but I’m wondering if anyone can help. When my sister was playing as Rivet and she reached the part where you have to bring the bridge down, It locked her out of going anywhere and created sort of an invisible barrier preventing her from going backwards. Restarting last checkpoint does not work. She handed the controller to me and I managed to dash in between the bridge and the mechanism that was supposed to bring the bridge down which brought me out of bounds, but I wasn’t able to go anywhere, since the barriers locked me out of going on land. If anyone could help, it would be very appreciated.