Does the Eye Tracking Overlay feature work?
Please send us your log files (C:\Users\ [Your Windows Username]\AppData\Roaming\Beam Eye Tracker) to help@eyeware.tech. We'll have a look at what might be causing this issue in your setup.

The eye tracking overlay works well. However, the moment you turn on game mode, the program turns off and does not turn on again. The log file was sent to dud2750@naver.com by email.

Ok, thanks. That seems like a very unique bug. We've received your email and will reply to that.

I think I've got the same bug - just installed the demo, calibrated, and now I can't bring it up to test or adjust any settings. It doesn't import properly into OBS either.

Hi @Deuscain, please send us your log files too if you don't mind. C:\Users\ [Your Windows Username]\AppData\Roaming\Beam Eye Tracker
help@eyeware.tech

me toooooo

We had a recent release with some relevant bug fixes. Can you please verify the version you're running?

Minor Bug Fixes Release v2.2.1

- Fixed a bug that occasionally caused Gaming Extensions to crash when Windows switched from desktop mode to fullscreen game mode.
- The tray icon now reacts to clicks for the Steam Demo, bringing the welcome screen to the front.
- Enhanced logging for webcam discovery to assist in debugging user setups.
- Updated the version number format in the About section (e.g., 2.2.1 instead of 2.01.0001).

como faço pra funcionar no automobilista 2, estou com dificuldades

Originally posted by Jhonathan Lacer:

como faço pra funcionar no automobilista 2, estou com dificuldades

Al iniciar, seleccioné la opción de lanzamiento "Steam VR mode" para Automobilista 2.
***
At startup selected the launch option "Steam VR mode" for Autmobilista 2.

Hi, I experience the exact same issue on the standalone version of the App.

I can setup my camera, use privacy filter or eye tracking, but as soon as I turn the game extension on to use OpenTrack, the app crashes and won't start again unless I start it with my camera unplugged. I tried using another webcam but it didn't solve anything since this seems to be tied to the game extension specifically.

As the issue been solved ?

Edit : Found the solution

When I install windows I usually change the temp file path variable to put them on a HDD rather than my SSD. I wrote the variable in my native language and used a "è" in it.

Beam was trying to write temp files but couldn't process this caracter. I replaced i with a common "e" and everything's fine now.