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I suppose the issue you're facing is just that you've shoot all cannonballs and there are any of them left for you to shoot.
They can spawn once more if you'll run away from that spot and came back after couple of minutes. Write us back if that'll help you!
Edit: After trying again I think its fixed now, but I did do something different. I did the Greta broom quest but instead of picking up the broom and putting it into my inventory then hiding, I just left it and hid. Then once Greta came back I picked up the broom and now I can load the cannonballs! TYSM for the fix!