If you feel that you did not get your moneys worth or it wasn't what you expected then there is no problem that you refunded. But if you enjoyed the game you should want to support the devs and as you said, you did enjoy it but refunded anyway which does not support the devs.

In your situation I think it would have been morally right to not refund (since you enjoyed the game) but if you're happy with your choice then it's fine.

The game is a little masterpiece on par with Dear Esther.
You should be ashamed to have refunded it.

So if you watch a movie in the theater and pay 10-12 dollarrs, but the movie is only an hour and forty five minutes, you would want your money back? I mean there is no rewatchability and it was less than two hours. If you bought two beers at the bar and drank them and enjoyed them, but you finished them in less than an hour, you would feel like they should be free.

If someone, provides you with a product and you enjoy it, why should they not be compensated for their work?

I was thinking the same. Let me share my thoughts with you, what i try to keep in mind instead of dollars, $, length of game, supporting artists, above those i think of "value" what value does $1 bring to me, how valuable 2hrs of gaming is, what is the value of $15, what is the value of a beautiful puzzle with sights and sounds. I wont tell you how much $ I bought the game for but I did personally feel I got a good value for my purchase. YES the game is too short and feel like this is almost a teaser for what could be an epic piece, BUT in the end the only voice you have when dealing with GIANT developers and studios is YOUR WALLET. The devs and artist might get great value from your opinion via email/review, but a request for refund is also a way to go. TLDR: Dont feel bad for having an oppinion or feeling like your dollar could have gone futher, but remember we are all gamers and we all want to lift eachother up to make the next great game.

Originally posted by EyesHerEndHer:

So if you watch a movie in the theater and pay 10-12 dollarrs, but the movie is only an hour and forty five minutes, you would want your money back? I mean there is no rewatchability and it was less than two hours. If you bought two beers at the bar and drank them and enjoyed them, but you finished them in less than an hour, you would feel like they should be free.

If someone, provides you with a product and you enjoy it, why should they not be compensated for their work?

but if you bought a cocktail for $12 and didnt like it most bars will give you a replacement drink free of charge (tipwell) the refund process is there for a reason and i dont feel like he is abusing it here. yes devs deserve to be rewarded for their art. but beauty is in the eye of the beholder

Originally posted by K1LL3R:

but if you bought a cocktail for $12 and didnt like it most bars will give you a replacement drink free of charge

Good trick, do you order your drinks saying "Give me a drink I like."? How many cocktails have you been able to drink before starting to actually pay for the first one?
Maybe you can have a replacement for any chemical sugar and colorant industrial produced liquor, but if your cocktail was composed of 15 years old whisky you won't have any replacement.
Also, do not compare a stupid glass of industrial alcohol with years of work. You live on a different planet than most of us, where you are responsible of your choices.

Originally posted by EyesHerEndHer:

So if you watch a movie in the theater and pay 10-12 dollarrs, but the movie is only an hour and forty five minutes, you would want your money back? I mean there is no rewatchability and it was less than two hours. If you bought two beers at the bar and drank them and enjoyed them, but you finished them in less than an hour, you would feel like they should be free.

If someone, provides you with a product and you enjoy it, why should they not be compensated for their work?

It's more like, at some cinemas they will let you get a refund if you walk out within the first 15 minutes, so imagine you went to see a movie but it was very short and was over in 10 minutes. Then would you refund?

Originally posted by 32.33 repeating of course:

Originally posted by EyesHerEndHer:

So if you watch a movie in the theater and pay 10-12 dollarrs, but the movie is only an hour and forty five minutes, you would want your money back? I mean there is no rewatchability and it was less than two hours. If you bought two beers at the bar and drank them and enjoyed them, but you finished them in less than an hour, you would feel like they should be free.

If someone, provides you with a product and you enjoy it, why should they not be compensated for their work?

It's more like, at some cinemas they will let you get a refund if you walk out within the first 15 minutes, so imagine you went to see a movie but it was very short and was over in 10 minutes. Then would you refund?

If you walked out of a film in the first 15 minutes, you would probably do so because it was crap. But you didn't walk away from the game after 5 minutes did you, because you didn't like it? You actually completed it and enjoyed it, indeed you would have liked it to be longer. If you played it, completed it and enjoyed the experience, then I don't see what your problem is. Using play time as a measurment for value for money is a poor metric. If you played a game that was 4 times as long, but you didn't enjoy it anywhere near as much, would you refund that?

Originally posted by Chazmeister:

If you walked out of a film in the first 15 minutes, you would probably do so because it was crap. But you didn't walk away from the game after 5 minutes did you, because you didn't like it? You actually completed it and enjoyed it, indeed you would have liked it to be longer. If you played it, completed it and enjoyed the experience, then I don't see what your problem is. Using play time as a measurment for value for money is a poor metric. If you played a game that was 4 times as long, but you didn't enjoy it anywhere near as much, would you refund that?

I refunded it because it was so short, and if the game was 6 hours long, how could I refund?

the game is short because it was so beautiful and well done - i'm sure it could have been longer if the illustrations weren't as complex (so that more of them could be produced) or if the puzzles were less well constructed. you are well within your rights to refund, but yeah, it's only 15 dollars (8 or so if you get it on sale). if i were you, i'd feel guilty, but i'm not you, so live your life i guess

EDIT: it's not like the devs deceived you - no one told you it was going to be long. that's honestly the only reason i would understand refunding a game simply because it's under the refund limit.

You did the wrong thing. Puzzles are never going to provide any kind of length or replayability compared to conventional video games. The value in a puzzle is the solving of it, which provides an experience that, while short, is unlike anything you could attain elsewhere. Quality over quantity, so to speak. Like an oldschool jigsaw puzzle. It only takes an hour to assemble, but you still have to pay for it.

That you enjoyed the experience and then refunded the game is, frankly, shameful. You should repurchase the game immediately if you have an ounce of honor in your body.

To be honest, I think that your here even asking the question of whether you did the right thing, shows that deep down you know you probably didn't and have some misgivings about it. You just wouldn't be here asking that question if you'd felt entirely justified in your decision.

Originally posted by Seraphex:

You did the wrong thing. Puzzles are never going to provide any kind of length or replayability compared to conventional video games. The value in a puzzle is the solving of it, which provides an experience that, while short, is unlike anything you could attain elsewhere. Quality over quantity, so to speak. Like an oldschool jigsaw puzzle. It only takes an hour to assemble, but you still have to pay for it.

That you enjoyed the experience and then refunded the game is, frankly, shameful. You should repurchase the game immediately if you have an ounce of honor in your body.

I've spent a lot more hours in Super Hexagon and still haven't finished that game.

If Gorogoa had 5 minutes of content instead of ~2.0 hours, and I completed it in 5 minutes and enjoyed it would you still say I shouldn't refund?

Originally posted by 32.33 repeating of course:

If Gorogoa had 5 minutes of content instead of ~2.0 hours, and I completed it in 5 minutes and enjoyed it would you still say I shouldn't refund?

Let me be unequivocal. If you play a puzzle game, and enjoy it, you should never, under any circumstances, demand a refund.

To address your question, I don't believe you could solve a puzzle in 5 minutes and enjoy it. That sounds like an unchallenging and thoroughly disappointing puzzle to me.

To reiterate: repurchase the game immediately. As the previous commenter said so eloquently; that we are having this discussion in the first place indicates that you feel guilty about your decision. Refunds are intended for people who found the game lackluster, not for those who simply want more. If you enjoyed the game, then refunding it is a blatant manipulation of the refund system. I would rather slit my wrists than be that guy. Don't be that guy.

I don't feel guilty.

I made a decision, but someone told me it's wrong.

So I noticed a contradiction, and I am seeking to find who is wrong and why.

Yes, I enjoyed it, but it is very short and I never can play it again.

I can still play super hexagon forever and will probably never finish it, so I don't refund it.