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1. make sure that in the properties of the .exe file, there is NO specific compatibility mode selected. box needs to be unchecked
2. use steam launch options to force the game to start with 1920p. in steam, right click on the game --> properties, and in the launch options field type in:
-w 1920 -h 1080
I dont exactly know why this worked for me after every other fix didn't do it. My theory is that the game is so old that it has trouble with launching in 4k. It may not even work for you, but give it a try anyways if you like me haven't found a solution so far.
Try launching from the binaries instead of the launcher. Then try reinstalling if that doesnt work.
This worked for me and after launching for the first time, I removed the commands and the game kept working afterwards. It's similar to the solution for Spec Ops The Line, where you need to launch -windowed for the very first time, and then can set Fullscreen after it.
I guess these older games have issues with resolution or scaling or anything in such sense in moderm hardware. Anyway, thanks!
I'm glad it worked for you!! gently kisses your forehead