STEAM GROUP
Steam Chat App SteamChatApp
STEAM GROUP
Steam Chat App SteamChatApp
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16 May, 2019
All Discussions > Bug Reports > Topic Details
Phazon 22 May, 2019 @ 11:12pm
Mobile Icon next to name when Away.
Everytime I go away the mobile icon would show up even if I close the application dunno if this is a issue with Steam App or the Steam Chat App. But overall really loving the app.
Last edited by Phazon; 22 May, 2019 @ 11:12pm
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Showing 1-9 of 9 comments
CrazyAngel 23 May, 2019 @ 11:46am 
I have the same problem.
Set as away = the little phone icon thats says im online on the phone.
Set as online = nothing.

Tried restarting steam and the steam chat app. Dont have the app open and I never use the old app anymore, because its really outdated by now (so it have to be the new app that does this).

It doesnt help to log out of the steam chat app for me either.
Last edited by CrazyAngel; 23 May, 2019 @ 11:48am
Eclissi 9 Jun, 2019 @ 3:55am 
I have the same problem:steamfacepalm:
AleRi0N_ 11 Jun, 2019 @ 7:29am 
Same here but it's not a kind of a big deal or anything you know. Seems like this small problem is tied to the Steam account rather than the app itself.
76561197961210122 27 Jun, 2019 @ 6:21pm 
Same problem
😲 10 Jul, 2019 @ 10:23am 
It's always been a problem with the steam app (not the new steam chat app) since the 2015 overhaul. I think it's intentional this time around though...
pandora 18 Sep, 2019 @ 2:42am 
Same with me, it's very anoying and I've seen some people aren't effected by it
Last edited by pandora; 18 Sep, 2019 @ 2:42am
pandora 18 Sep, 2019 @ 2:56am 
Does this only happen when you intentionally set yourself away or does it happens by being inactive?
pandora 18 Sep, 2019 @ 12:34pm 
Steam support sent me this solution :)

Thanks for contacting Steam Support.

When you're logged in to Steam Chat on your mobile device, and you mark yourself as away or snooze on your Steam desktop client, this will show you as also being logged in to mobile - which is that mobile icon next to your name. By default, you're always signed in to chat on your mobile device if you use the Steam Chat app on your phone.

You can prevent this from showing by signing out of the Steam Chat app on your phone. To do so, follow these instructions:

1) Open the Steam Chat app on your phone.
2) Click the Menu button on the top left of the app's screen.
3) Here, either select Invisible, or the sign out option.

This should prevent the mobile icon from showing up when you select away or snooze on your Steam desktop client. Please note that it may take some time to properly update on your desktop client once you sign out of the mobile app.

If you have any further questions, please let us know - we will be happy to assist you.

Steam Support
Ari W.
Tino 21 Dec, 2023 @ 1:23pm 
Unfortunately, this no longer works. It's so annoying that Steam can't handle everything.
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