Gabe Newell
"One thing that we have learned is that piracy is not a pricing issue. It’s a service issue. The easiest way to stop piracy is not by putting antipiracy technology to work. It’s by giving those people a service that’s better than what they’re receiving from the pirates."

“As far as DRM goes, most DRM strategies are just dumb. The goal should be to create greater value for customers through service value, not by decreasing the value of a product"