HomePod Support

Set up HomePod
If you can't set up
If HomePod isn't responding

Update your HomePod

You can check for software updates for your HomePod or HomePod mini in the Home app on your iPhone, iPad or Mac.

Service and Repair

My Support

Sign in with your Apple Account to check your coverage status or look up an existing repair.

Service options

Find out about your options for Apple-certified service and repair.

Start a repair

Tell us what’s going on with your HomePod and we’ll find the right support options for you.

Get help for your HomePod

Set up home cinema audio

You can use a HomePod, HomePod mini or a stereo pair with your Apple TV 4K to create a cinema experience directly in your home.

Customise HomePod settings

You can assign your HomePod to a different room, change the primary user, allow personal requests and more.

Identify status lights

Find out what the different lights on the top of your HomePod and HomePod mini mean.

Your guide to HomePod

Find out about all of the features and how to use your HomePod and HomePod mini.

Browse the guide

It’s no problem with AppleCare+

Get unlimited repairs for accidental damage protection, 24/7 priority access to Apple experts and more.

Search for more topics

Apple Communities

Find answers, ask questions and connect with other Apple users.

Get Support

We can help you find the best support options.

Support app

Get personalised access to solutions for your Apple products.