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New FASTag rules effective August 1: Here’s the important information for tags 3 years or older

Significant changes in FASTag regulations took effect on August 1. The new guidelines from the National Payments Corporation of India required KYC updates and the replacement of older FASTags. These updates aimed at improving system efficiency, demanding consumers update KYC information by October 31 and replace FASTags that are more than five years old to avoid service disruptions.
New FASTag rules effective August 1: Here’s the important information for tags 3 years or older
Starting August 1, significant changes to FASTag regulations will be implemented, impacting vehicle owners and service providers alike. The National Payments Corporation of India (NPCI) has issued new guidelines with a strong emphasis on Know Your Customer (KYC) requirements and the replacement of older FASTags. These changes are designed to enhance system efficiency and ensure smooth toll payments.

New FASTag rules: Key changes and deadlines


KYC updates for older FASTags


  • Deadline: Companies providing FASTag services must complete KYC updates for all FASTags issued between three to five years ago by October 31.
  • Customer action: Ensure your KYC information is updated within this period to avoid any service disruptions.

Replacement of FASTags older than 5 years


  • Mandatory replacement: FASTags older than five years must be replaced.
  • Customer action: Check the issuance date of your FASTag and replace it if it is older than five years to comply with the new rules.

FASTag detailed guidelines and requirements


Linking FASTags to vehicle details


  • Requirement: All FASTags must be linked to the vehicle's registration number and chassis number from August 1.
  • New vehicle owners: Update your registration number within 90 days of purchasing the vehicle to ensure compliance.

Verification and database updates


  • Provider responsibility: FASTag providers are required to verify and update their databases to ensure accuracy and compliance with the new guidelines.
  • Photo uploads: Providers must upload clear photos of the vehicle's front and side, which will help in easy identification of the vehicle linked to the FASTag.

Communication and transparency


  • Mobile number linking: Each FASTag must be connected to a mobile number to facilitate seamless communication and updates regarding the service.

Importance of timely compliance


Meeting these new requirements by the October 31 deadline is crucial to avoid disruptions in FASTag services.
Vehicle owners are advised not to wait until the last minute to comply with these regulations, as this could lead to unforeseen issues and inconveniences.
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