Fix problems when a Yahoo website isn't working

Correct issues that get in the way of your Yahoo experience so you can enjoy our website to the fullest. Start with the first step, then see if your problem is resolved before moving on to the next.

1. Clear your browser's cache.
2. Update your browser.
3. Restart your computer.
4. Make sure that JavaScript is enabled.
5. Disable browser enhancements.
6. Temporarily disable antivirus, antispyware, and firewall products.
7. See if the Yahoo service works from another computer or mobile device.
8. Reset your browser to default settings.