Anansi

We’re here; peak season has arrived. Have you done everything possible to prepare your business for this annual rollercoaster ride? Courier contracts negotiated? Website optimised? Are customer service teams limbering up and getting ready for the rush? Ready to lose a lot of money due to lost and damaged parcels? We jest - but the problem is real. It’s sneaky and persistent. And it’s impacting your business more than you realised. From wasted customer services hours, negative brand experiences, even the hit to the bottom line. Regulated embedded shipping insurance shouldn't be just a nice to have. It's a business imperative. It’s about driving efficiencies.  We drive better business, we just happen to do it through insurance. By protecting your revenue and supporting growth, you’re not just preparing for the peak season; you’re seizing an opportunity for your business to thrive. Automating claims and using a regulated solution to drive accountability has tangible outcomes. Claims Automation for a mid-to-large-sized UK retailer could reduce customer service calls and save the business close to half a million pounds! Let’s not forget the broader implications old-fashioned manual claims and courier compensation that rarely pays out have on business. Courier compensation is often only paid out 15-25% of the time, so 85-75% of time manually creating claims is spent doing activities that will result in a zero-sum return. Huh? What part of any organisation would accept this as business as normal? It’s time to do something different. There is still time to take advantage of automated claims and a 98% payout rate. You are driving into a scenario where risks increase by 40% - don’t do it without the right solutions. Book a call today. #retail #omnichannel #customerservice #customersuccess #ecommerce #shippinginsurance #shipping #lastmiledeliveries #3pls #success #growth

We're honoured to be shortlisted for InsurTech 50 - but we do need your help. A quick vote for us is a vote for innovation, automation and a new era for shipping insurance. We would love to be part of the final InsurTech 50 ranking, which will be published on Monday 28th October, will be decided by a combination of reader votes and judging panel choices.   The judging panel includes Janine Hirt, CEO, Innovate Finance; Jake Megeary, VP FinTech, FinTech Strategy; Paddy Goodlet, corporate finance – head of FinTech M&A, KPMG UK; and Jonathan Symcox from BusinessCloud Join them in voting for us! https://lnkd.in/gFzkAxTW #vote #insurance #insurtech #ecommerce #shippinginsurance Thanks!

The struggle is real. But did you know a mid-to-large-sized UK retailer could potentially save almost half a million pounds from their budget just with Claims Automation? We've done the numbers. During peak periods, you're shipping thousands of parcels a day. If even 1% of these orders result in customer service inquiries due to parcel issues, that could amount to 100-1,000 inquiries per day. Over a peak season, this could total 30,000+ inquiries related to parcel issues alone. If each inquiry takes an hour to address, that's 30,000 hours! That equates to 3,750 eight-hour work days. Fact: failed deliveries cost you more than you realise. 30%—which is the conservative estimation—of customer issues are related to “where is my shipment” or “it’s lost or damaged” calls. What happens if we could reduce that 30% because we're automating the loss claims and can manage customers before they become issues? Boom - an estimated £450,000 Reducing customer service inquiries is a big deal for retailers - it’s all connected to the magic business tri-factor of growth, efficiency, and profitability. Insurance is about doing better business. Discover the numbers here: https://lnkd.in/ex74jRcn #retail #ecommerce #customerservice #budget #betterbusiness #strategy #customerservicestrategy #claims #claimsmanagement #lastmileshipping #shippingsolutions #customersuccess

Just in case you missed our fabulous video: ta-da! 3PLs, Retailers and Couriers have a huge opportunity to turn insurance into a business driver. Yes, Insurance. We have to start thinking about Insurance differently. Stop thinking "extra expense". Stop thinking "just peace of mind". When done correctly, regulated insurance drives growth, efficiency, and profitability. This does require a different mindset of growth. It's about looking at the whole of this hidden problem. Unearthing the real costs of last-mile shipping. When you start to see the total cost that last-mile shipping is creating within your business, you'll see that it's time for change. It's not just that shipping charge. It's time and money but probably even more important in many respects, reputation, employee satisfaction, customer loyalty - and even your ability to evolve and grow. If your business is innovative. Or you might need to innovate to stay the leader of the pack. This is a simple yet massively impactful opportunity. What's more, by releasing employee bandwidth and, more importantly, unlocking data, you have the opportunity to improve in other areas. Don't let another peak season go by generating hidden losses and pains. This year it can be different. #3PLs #Couriers #Retailers #ecommerce #lastmileshipping #goodsintransit #growth #innovation #growthmindset

Wow, the worst case is worse!! - in our latest blog we estimated that most courier claims from beginning to end took, worst case, up to 12 weeks. To our shock and horror, our clients are telling us it's double that - taking up to 24 weeks! It's time to unearth the hidden costs of unregulated courier coverage. Insurance isn't about peace of mind; it's about driving growth, efficiency, and profitability. But traditional courier coverage is doing the opposite! Difficult processes, zero automation, and you're wasting hours managing and chasing claims. Wasted team hours, low payout rates, and money sitting in the courier's bank account not yours all lead to an impact on profitability. Bad customer experiences, ineffective teams and labour-intensive processes stop growth. This has been a hidden cost of doing business for too many years and with the current climate ecommerce / retail businesses can't afford to continue with this approach. Have you explored the hidden costs? Read on here: https://lnkd.in/ebrfr258 Fix the problem withanansi.com #ecommerce #couriercompensation #retail #growth #3pls #couriers #lastmile #goodsintransit #shippinginsurance

Is your 3PL or retail business wasting thousands of hours and giving away hundreds of thousands of pounds because you've not made a simple switch? Courier compensation is all the pain without the gain. Shipping claims are costing you more than you realise. An average claim will take: Active Time: 1.5 to 6 hours (excluding waiting time) Overall Timeline: 8 to 12 weeks or longer for the entire process, including waiting for the claim to be processed and resolved. And this is costing your business! Get the full scoop on how much your business is actually paying https://lnkd.in/ebrfr258 Don't walk, run to switch out courier compensation for Anansi today. While you are negotiating your courier contracts and before peak season hits, this is the time to take advantage of a simple yet effective way to help your business thrive. Insurance is about doing better business. Real insurance isn't about peace of mind; it's about driving growth, efficiency, and profitability. Automation drives efficiency. We reduce wasted hours spent negotiating, managing and chasing claims. Bottom-line protection for profitability. Between a 98% payout rate and weekly payments we help you manage and improve cash flow and reduce loss due to fraud. We help you grow your business and your reputation. With basic blanket coverage, we provide accountability and brand promise commitment to all your clients of a high-value service while reaping the benefits with the opportunity to upsell additional insurance coverage for more growth opportunities. #shippinginsurance #3PLS #ecommerce #retail #peakseason #betterbusiness

Hi, I’m Pedro, and as Technical Lead I love to work on big projects that make a big impact. And our biggest? Constantly improving our user experience. We continue to focus on fitting our product to large volumes of shipments and expanding our data analytics functionalities within our application, which is going to enable our users to leverage the insights we create to improve their businesses. I’m excited about adding AI features to provide deeper visibility into our data and offer even more extensive learnings to our clients. What’s the best thing about working at Anansi? Working at Anansi allows each of us to be creative, to take an active role in product development and while exploring different technologies. We are always striving for the best solution, with scalability and reliability in mind. I am Anansi And Anansi is Innovative Collaborative and Adaptive #shippinginsurance #bestpractice #innovation #UX #UXBestPractice #collaboration

This is the peak season where you can do something fundamentally different. Where you take a stand against the increasing impact of fraud, damage, and loss during the last-mile shipping stage. Unregulated courier coverage just isn't designed for today's realities. Replace your standard courier compensation for when things go wrong with a superiour regulated solution. We're doing it differently. Automated loss claims. Simplified damage claims. 98% claims payout rate. Regulated insurance isn't just peace of mind. It's about stepping up against what is going wrong. It's about holding people accountable. You deserve to have the tools that will drive better business. Supporting growth, efficiency, and profitability. Don't accept anything less for your business this year. Don't accept anything less for your brand.  Don't accept anything less for your customers. Discover more withanansi.com #protectingyourparcels #protectingyourbusiness #withanansi

Let's call a spade a spade. The retail industry has been so used to courier compensation as the status quo that it's become numb to the actual costs of this unregulated product. It's time to expose the truth. Problem shipments leading to damage and loss claims are costing more than the industry has been traditionally willing to acknowledge or aware of. We think it's time to lift the lid. Don't waste another peak period at the mercy of this hidden cost. Not sure how much it's costing you? Check out our latest blog. It breaks out this hidden cost impacting the business equation of growth, efficiency, and profitability. Negotiating your courier contract? Switch out your courier coverage for a regulated product from Anansi today. #retail #shipping #lastmileshipping #couriercompensation #growth

3PLs, are you currently negotiating your courier contracts? This year, do something powerful for your business and remove the courier coverage. Stop the efficiency drain on your team and the negative financial impact on you and your customer's businesses. Replace unregulated courier coverage with a regulated automated insurance solution. Receive the same level of insurance the couriers offer for less money. Automated loss claims reduce the time spent on managing the service. Simplified damage claims reduce wasted hours. A 98% claims payout rate says it all. (Ask yourself, how often do couriers payout on claims?) All of this without the headaches of having to negotiate something better than standard from the couriers who don't want to lose their gravy train. You take control. From weekly payments on claims to manage your cashflow. To better insights and reduced risks. The level of standard blanket coverage just got significantly better. With regulated coverage from leading global insurance providers. The only thing you'll miss is chatting to the claims departments daily. Book a call or demo today. #3PLS #ecommerce #strategy #retail #shipping #shippinginsurance #couriercoverage #claims #lastmileshipping