Backbase

🚀 Backbase unveils the Intelligence Fabric 🚀 Live from the ENGAGE stage, our CEO Jouk Pleiter has just announced a bold new step in banking innovation — the Intelligence Fabric is now embedded in the Backbase Engagement Banking Platform! This AI-powered infrastructure is designed to supercharge customer growth, boost employee productivity, and help banks stay competitive in a rapidly evolving landscape. 💡 Key highlights: - Agentic AI models to drive personalized, scalable customer orchestration. - Grand Central Integration platform to unify, real-time data from core systems, CRMs, fintechs and beyond. - AI use cases, ranging from conversational banking to AI-augmented customer support. 👉 Read the full press release here to see how Backbase is making AI-driven banking mainstream, https://lnkd.in/eaUbSbUR #ENGAGE2024 #AIinBanking #BankingInnovation #Backbase #DigitalTransformation #FinancialServices #AI

Ngân hàng TMCP Hàng Hải (MSB) , Vietnam’s first joint-stock bank, has strategically invested in the Backbase Engagement Banking Platform to drive unified, customer-centric digital modernization across both retail and enterprise banking. Using an accelerated build approach, MSB’s digital factory aims to deliver a seamless, end-to-end digital experience—from onboarding and daily transactions to product bundling and account management. This investment enhances customer engagement, accelerates unique feature development, and reduces cost-to-serve for MSB’s 5.4 million retail and 100,000 enterprise customers. "At MSB, we are advancing our digital factory by combining the strengths of Backbase's Engagement Banking Platform with our in-house developments, gaining refreshing flexibility to seamlessly integrate and elevate our existing capabilities,” said Mr Nguyen Hoang Linh, CEO of MSB. This implementation will be helmed by Backbase's local partner SmartOSC https://lnkd.in/eQUqezmJ

🔥 One week to go until #ENGAGEDubai! With 20 powerhouse speakers on stage from November 20, we’re bringing you a powerful mix of innovation, strategy, and real-world insights to drive banking forward across MEA. 🚀 Keynotes exploring AI, customer experience, and the new era of banking 💡 Product sessions featuring live demos tailored for the MEA market 🗣️ Panel discussions tackling digital transformation and local market challenges Don’t miss your chance to be part of it—register now! https://lnkd.in/eUYm-QMg

🎙️Be sure to tune in for the latest episode of the Banking Reinvented podcast to catch another insightful panel from #BackbaseENGAGE. Hosted by Tim Rutten, the panel features Matt Williamson (Endava), Dola Fashola (PwC), Fabiano Rocha Loures (Feedzai), and Peter-Jan Van De Venn (Hexaware). Follow along as they discuss how your bank can tackle rising competition from the digital-native challengers. Listen here 👉 https://lnkd.in/dzrRU8gV

🪔Celebrating Diwali the Backbase way! Amazing food, great moves, and even better company. From Indian delicacies to dance-offs, our office was filled with the warmth and joy of the Festival of Lights. These moments make our workplace truly special. ✨ #diwali #companyculture

🌍 Wrapping up Global Diversity Awareness Month at Backbase 🌍 Throughout October, we celebrated the unique, inclusive community that makes Backbase extraordinary. With over 2,000 colleagues from 76+ nationalities working worldwide, our diversity isn’t just our strength—it’s essential to our mission of architecting banking around the customer. This month, we celebrated our differences and our shared vision through several key initiatives: 💬 A demographic survey to better understand our diverse workforce and enrich our DEIB efforts. 🧠 Workshops on unconscious bias, DEI, and LGBTQ+ allyship, fostering awareness and inclusivity in our teams. 📸 An office picture challenge that captured our Backbase spirit globally, now beautifully displayed in a collage of Backbasers worldwide. Thank you to everyone who participated and made this month a success. Together, we're building an inclusive, collaborative, and impactful Backbase. #diversity #diversitymatters #dei

The real differentiator for banks today is not just offering digital services, but creating meaningful, tailored customer journeys that keep people coming back. Legacy systems slow many banks down, preventing them from being agile and responsive. Outdated technology can be a costly burden, limiting their ability to innovate and improve customer experiences. Banks do indeed face a digital watershed moment.

🚀 BIG NEWS! We're launching our first-ever 10-day Intensive Backbase #bootcamp in North America. This comprehensive program, designed by our Academy and Services teams, provides developers with a deep dive into the Backbase platform. Participants will: ➡ Experience a simulated project sprint using Agile methodologies. ➡ Master the configuration of out-of-the-box (OOTB) Journeys. ➡ Develop custom Journeys and integrate third-party systems with the Engagement Banking Platform (EBP). ➡ Deploy solutions in our BaaS environments. Visit 👉 https://lnkd.in/d52XRTrx to learn more and subscribe! #learning #careergrowth #development #qualityassurance

Iman Ghodosi, Managing Director Australia and New Zealand at Backbase, outlines why Australian banks face a digital watershed moment   #australianfintech #fintech #fintechnews #finance #financialtechnology #technology #tech #technews #digitalbank #digitalbanking #banks #banking

Excited to share our Founder & CEO Jouk Pleiter's conversation with Miguel Armaza, discussing Backbase's journey from a bootstrapped startup to a global fintech leader. From building bank-grade software to our international expansion, this interview offers personal stories from his 20-year journey, key insights into how Backbase has grown to serve 150+ financial institutions worldwide, and more. 🚀 Listen to the full #podcast episode on the platform of your choice at https://bit.ly/3AqYbYi #FinTech #Banking #Innovation Fintech Leaders