He said it better than we ever could 🤔 Is it time to rethink our meeting culture, and offer more options to collaborate & connect? #Thefutureofwork #meetingculture #inclusivity
I'm still baffled why everything is a Zoom call. I will die in a ditch that Video calls are the devil. In person is wonderful because you can get SO much more information in person, you can sense each other, you can feel part of something, you demonstrate commitment to each other, as an introvert it's draining, but it's worthwhile. Email is great, reading is far far more efficient for conveying information than talking, material can be shared and sent on, it can be looked at later, it can act as evidence, it can be asynchronous. Asynchronous is one of the greatest levers to productivity there is, but few people think of it this way. More on that another day. Phone calls are wonderful. You can build a bit of rapport, you can exchange ideas fast, unlike email, you can resolve things in seconds in real time. You can focus on what's been said, you can hear tone and meaning. You can also take them on the go, in Ubers, on buses, while having a walk, while the kids are getting ready for school. Video calls are essentially most of the worst parts of all of these. ❌ Draining like a real life meeting, but no rapport ❌ Synchronous like a phone call, but you can't take on the go. ❌ Demanding like a phone call, but you don't demonstrate commitment Worse still is the way people use them. - People are driving to offices to make zoom calls, this makes no sense, offices are the worst places on the planet to do Zoom calls, and why drive to a place to "not meet" people. - People are doing them in Airline lounges because the social norms about showing your face are still not set. - People are using them to build relationships, when it puts off most people. We need to think way more about the best way to get something done. Quite often its an in person meeting Quite often its by email Quite often its by a phone call or a conference call The times Zooms can be best is quite limited. - Sharing slides live ( but honestly, just have a chat, slides are death) - Trying to have a complex group debate, but you're all far away and it's urgent - A regular team meeting with 3-12 people, where people already know each other, and you're trying to add a slightly enhanced sense of togetherness and informality. One thing I don't get is that in November 2019, we had abundance fast free video calling, and most companies never used them. This wasn't because we didn't know they existed, it's because they were a bad idea. Then Covid came and social norming means we're all loosing our souls and having every ounce of energy sapped from our bodies staring into a screen because of social norming, not efficiency. Zoom is great, but as the last choice, not the first. If the world was logical, I'd invent Audio only Google Hangouts. A link you click to get a team of people on one "line".