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BrightSet

BrightSet

Business Consulting and Services

London, London 37 followers

We Help Ambitious Business Owners Achieve 100%+ Growth in 12 Months or less Using The BrightSet360 Framework

About us

Achieving 100% growth within 12 months, it's an ambitious target, but one we're well-equipped to help you reach. Our team brings extensive experience working with SMEs and companies of all sizes like Ask Jeeves, Genetic-Microdevices, Bankers Trust, News UK, and Virgin Travel. Over the years, we've gained invaluable insights into what strategies truly drive growth and what approaches fall short. From the outset, we take a tailored approach. We thoroughly analyze your current operations and market landscape to pinpoint growth gaps and uncover opportunities unique to your business. You won't find any one-size-fits-all solutions or complex theoretical frameworks. We collaborate closely with you to co-create practical, actionable strategies designed to seamlessly integrate with your existing operations. This allows you to experience significant impact without disrupting your core business. Throughout the process, we ensure our plans align perfectly with your company's vision and identity. However, our collaboration doesn't end with a strategy document. We roll up our sleeves and work alongside you, providing ongoing guidance and hands-on support. We conduct regular progress reviews, allowing us to nimbly adapt our approach as market conditions shift. Our commitment extends far beyond the initial engagement period. We equip you with tools and resources, even after our formal engagement concludes. At BrightSet, we take pride in our track record of delivering quantifiable results: accelerated growth, increased profitability, and a clear strategic direction for long-term success. We are growth gap solution specialists dedicated to propelling your business to meet and exceed your ambitious goals. If you're ready for a tailored roadmap that amplifies your strengths, we invite you to connect with us. Experience the BrightSet difference – a personalized approach from a team that can drive 100%+ growth for ambitious businesses like yours.

Industry
Business Consulting and Services
Company size
2-10 employees
Headquarters
London, London
Type
Privately Held
Founded
2008
Specialties
Digital Marketing Strategy, Business Growth Solutions, SEO & SEM Expertise, E-commerce Strategies, Content Marketing, Market Research, Data Analytics, Multi-channel Marketing, Omnichannel Marketing, KPI Monitoring, Cost Efficiency Planning, Performance Auditing, Scalable Solutions, Lead Generation, Strategy, Value Proposition, Customer Retention, and Scaling

Locations

Employees at BrightSet

Updates

  • Losing Sales? Here's What Might Be Going Wrong...

    View profile for Mario Lafond

    We Help Ambitious Business Owners Discover Innovative Growth Strategies Using The BrightSet360 Framework

    𝐖𝐡𝐲 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬 𝐖𝐚𝐥𝐤 𝐀𝐰𝐚𝐲: 𝐔𝐧𝐜𝐨𝐯𝐞𝐫𝐢𝐧𝐠 𝐇𝐢𝐝𝐝𝐞𝐧 𝐏𝐮𝐫𝐜𝐡𝐚𝐬𝐞 𝐑𝐞𝐚𝐬𝐨𝐧𝐬 Do you analyse why customers don't buy? And do you reach out to ask what stopped them from purchasing and what information or assurances they needed to gain the confidence to proceed? It's surprising how few companies take this step, despite investing heavily in attracting prospects to their websites and sales calls. When two products or services are very similar, what drives a prospect to choose one over the other? In the world of sales, understanding the beliefs that drive a buyer's decision is crucial. Often, two intimidating factors come into play: 𝐄𝐱𝐭𝐞𝐫𝐧𝐚𝐥: "I don't think this will work." 𝐈𝐧𝐭𝐞𝐫𝐧𝐚𝐥: "I don't believe I can do this." (This is often the more significant barrier.) These hidden thoughts create friction and can stop the sale in its tracts. So, how can we simplify the decision-making process and reduce these barriers to as few as possible or even none? 𝐓𝐡𝐞 𝐂𝐨𝐫𝐞 𝐁𝐞𝐥𝐢𝐞𝐟𝐬 𝐭𝐨 𝐀𝐝𝐝𝐫𝐞𝐬𝐬 1. 𝐂𝐨𝐧𝐟𝐢𝐝𝐞𝐧𝐜𝐞 𝐢𝐧 𝐒𝐞𝐥𝐟-𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧: Customers need to believe, "I can successfully use this product or service. Will it work for me" This belief is foundational. By providing clear instructions, intuitive design, and accessible support, you can empower customers to feel confident in their ability to benefit from your offering. 2. 𝐓𝐫𝐮𝐬𝐭 𝐢𝐧 𝐕𝐚𝐥𝐮𝐞 𝐚𝐧𝐝 𝐒𝐮𝐩𝐩𝐨𝐫𝐭: Customers must trust that, "This product or service will deliver value, and I have support if needed." Addressing concerns about data security, hidden charges, and customer support can help build this trust. Offering transparent pricing, robust security measures, and reliable customer service can alleviate these external concerns. • 𝐑𝐞𝐝𝐮𝐜𝐢𝐧𝐠 𝐅𝐫𝐢𝐜𝐭𝐢𝐨𝐧 To help customers proceed with their purchase, focus on these key areas: • 𝐒𝐢𝐦𝐩𝐥𝐢𝐟𝐲 𝐭𝐡𝐞 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞: Make the buying process straightforward and user-friendly. • 𝐏𝐫𝐨𝐯𝐢𝐝𝐞 𝐑𝐞𝐚𝐬𝐬𝐮𝐫𝐚𝐧𝐜𝐞: Offer guarantees, such as refunds (in many countries law are in place, so why not make it part of your offer) or trial periods, to mitigate risk. • 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐞 𝐂𝐥𝐞𝐚𝐫𝐥𝐲: Ensure that all information is transparent and accessible, from benefits to support options. By addressing these core beliefs, you can reduce intimidation and friction, paving the way for a smoother customer journey. #SalesStrategy #CustomerExperience #OvercomingObstacles

    • Unlocking Customer Insights: Understanding the Hidden Reasons Behind Purchase Hesitation
  • 𝐓𝐚𝐤𝐞 𝐀𝐜𝐭𝐢𝐨𝐧: 𝐒𝐭𝐚𝐫𝐭 𝐓𝐨𝐝𝐚𝐲! 𝐒𝐓𝐀𝐑𝐓 𝐓𝐎𝐃𝐀𝐘 - Broke? Start anyway. - In debt? Start anyway. - No experience? Start anyway. - Failed Before? Start anyway. - Nobody understands? Start anyway. - Undereducated? Start anyway. - Too old? Start anyway. - Afraid to look dumb? Start anyway. 𝐒𝐓𝐀𝐑𝐓 𝐓𝐎𝐃𝐀𝐘. 𝐑𝐄𝐏𝐄𝐀𝐓 𝐓𝐎𝐌𝐎𝐑𝐑𝐎𝐖. Life is full of obstacles that can hold us back from pursuing our dreams. Whether you’re facing financial struggles, lack of experience, or even the fear of judgment, the important thing is to **start anyway**. 𝐖𝐡𝐲 𝐒𝐭𝐚𝐫𝐭𝐢𝐧𝐠 𝐌𝐚𝐭𝐭𝐞𝐫𝐬 • 𝐁𝐫𝐨𝐤𝐞? Financial limitations shouldn’t stop you. Many successful entrepreneurs began with little to nothing. • 𝐈𝐧 𝐝𝐞𝐛𝐭? Use your current situation as a motivator to create a better future. • 𝐍𝐨 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞? Every expert was once a beginner. Take that first step and learn as you go. • 𝐅𝐚𝐢𝐥𝐞𝐝 𝐛𝐞𝐟𝐨𝐫𝐞? Failure is not the end; it’s a lesson. Each setback is an opportunity for growth. • 𝐍𝐨𝐛𝐨𝐝𝐲 𝐮𝐧𝐝𝐞𝐫𝐬𝐭𝐚𝐧𝐝𝐬? Your journey is your own. Surround yourself with those who support your vision. • 𝐔𝐧𝐝𝐞𝐫𝐞𝐝𝐮𝐜𝐚𝐭𝐞𝐝? Knowledge can be gained. Start learning today, whether through online courses, books, or mentorship. • 𝐓𝐨𝐨 𝐨𝐥𝐝? Age is just a number. Many have achieved greatness later in life. • 𝐀𝐟𝐫𝐚𝐢𝐝 𝐭𝐨 𝐥𝐨𝐨𝐤 𝐝𝐮𝐦𝐛? Everyone starts somewhere. Embrace the learning process and don’t fear mistakes. • 𝐅𝐞𝐰 𝐫𝐞𝐬𝐨𝐮𝐫𝐜𝐞𝐬? Limited resources shouldn't deter you. Many successful individuals have thrived with minimal means by leveraging creativity and resourcefulness. Use what you have, no matter how small! 𝐓𝐡𝐞 𝐏𝐨𝐰𝐞𝐫 𝐨𝐟 𝐂𝐨𝐧𝐬𝐢𝐬𝐭𝐞𝐧𝐜𝐲 Remember, starting today is just the beginning. Make it a habit to **repeat tomorrow**. Each small step you take builds momentum and brings you closer to your goals. So, take a deep breath, gather your courage, and **start today**. Your future self will thank you!

  • 𝐀𝐫𝐞 𝐘𝐨𝐮 𝐓𝐨𝐨 𝐁𝐮𝐬𝐲 𝐭𝐨 𝐒𝐞𝐞 𝐭𝐡𝐞 𝐎𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐢𝐞𝐬 𝐑𝐢𝐠𝐡𝐭 𝐢𝐧 𝐅𝐫𝐨𝐧𝐭 𝐨𝐟 𝐘𝐨𝐮? It’s easy to get caught up in the daily hustle, just like those cavemen dragging their square wheels. But what if taking a moment to pause could help you discover valuable opportunities and growth gaps in your business? 🌟 As a strategic advisor at **BrightSet**, I’ve seen first hand how partnering with a knowledgeable advisor can be a game-changer. We provide an objective perspective, helping you identify areas for innovation and improvement that may be overlooked. Taking the time to stop, listen, and evaluate, you can make informed decisions that drive your business forward. DM me with any questions you may have—I'm here to help! #StrategicAdvisory #BusinessGrowth #Leadership #Opportunity

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  • 𝐀𝐫𝐞 𝐲𝐨𝐮 𝐬𝐞𝐥𝐥𝐢𝐧𝐠 𝐚𝐜𝐭𝐢𝐯𝐢𝐭𝐢𝐞𝐬 𝐨𝐫 𝐫𝐞𝐬𝐮𝐥𝐭𝐬?  The difference is crucial for your business success. Many service providers I come across focus on metrics that don't directly translate to their clients' bottom line. Here's an example: A social media agency boasts about increasing followers by 500% for a local bakery. Impressive, right? But the bakery owner is left wondering why the number of people visiting hasn't increased or more bread and muffins purchasing. The agency celebrates the activity (follower growth), while the bakery wants results (more customers and increased sales). Another example: A website design firm proudly presents a stunning new site to a small law firm. The designers are thrilled with the sleek layout and modern features. However, the lawyers are not happy due to the lack of new client inquiries. Here's the thing, there's a disconnect? The design team focused on aesthetics (the activity), while the law firm needed more leads (the result). If you make an enquiry to an SEO agency, their going to do everything to convince you, that SEO is the answer to your problem. After all, to a hammer everything is a nail. How to solve the disconnect. 𝐅𝐫𝐨𝐦 𝐚 𝐜𝐥𝐢𝐞𝐧𝐭𝐬 𝐩𝐨𝐢𝐧𝐭 𝐨𝐟 𝐯𝐢𝐞𝐰:  Start by understand the problem you really are trying to solve, in relation to the overall company goals. You need to dig deeper rather than acting on the statement such as "we need more sales". Don't start with what service you think you need, this is tactic driven, be strategic driven. You understand the problem, now define the outcome you are looking for, then seek service providers who can deliver on your required outcomes. 𝐅𝐫𝐨𝐦 𝐚 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐩𝐫𝐨𝐯𝐢𝐝𝐞𝐫𝐬 𝐩𝐨𝐢𝐧𝐭 𝐨𝐟 𝐯𝐢𝐞𝐰: The key to delivering real value is aligning your goals with your clients' desired outcomes. Ask your clients: What does success look like for them? For example: Is it more sales? Higher conversion rates? Increased foot traffic? And don't celebrate until your client sees some tangible ROI. 𝐑𝐞𝐦𝐞𝐦𝐛𝐞𝐫, your win should be their win. Focus on delivering results that directly impact your clients' business objectives, and you'll build lasting partnerships that drive mutual success. #LeadGeneration #BusinessGrowth #ClientSuccess

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  • 𝐒𝐚𝐥𝐞𝐬 101: 𝐓𝐡𝐞 𝐁𝐮𝐲𝐞𝐫'𝐬 𝐏𝐞𝐫𝐬𝐩𝐞𝐜𝐭𝐢𝐯𝐞 Nobody cares about : • Your company's history • Your product's features • How great you think you are What buyers REALLY care about: • Their pressing problems • Solutions that work • Results that matter Remember: People don't buy products or services; they buy solutions to their problems, transformation, and ways to improve their lives. #SalesTips #CustomerFocus #ValueProposition

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  • 𝐖𝐡𝐚𝐭 𝐢𝐟 𝐭𝐡𝐞 𝐛𝐢𝐠𝐠𝐞𝐬𝐭 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 𝐟𝐨𝐫 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐢𝐬 𝐡𝐢𝐝𝐢𝐧𝐠 𝐢𝐧 𝐩𝐥𝐚𝐢𝐧 𝐬𝐢𝐠𝐡𝐭? Consider this: • If you don't know an opportunity exists, you can't seize it. • If you're unaware of a problem, you can't solve it. Many business owners are leaving money on the table without even realizing it. One of the keys to unlocking your business's full potential lies in expanding your awareness. Here's 3 things you can do: 1. Don't make decisions on assumptions - seek out facts 2. Regularly seek new information in your industry 3. Network with peers, thought leaders, a strategic advisor 4. Invest in continuous learning and development 𝐑𝐞𝐦𝐞𝐦𝐛𝐞𝐫: The biggest opportunities often lie just beyond your current awareness. Stay curious, stay open, and watch your business thrive! #BusinessGrowth #Awareness #EntrepreneurMindset

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  • 𝐒𝐨𝐫𝐫𝐲 - 𝐘𝐨𝐮'𝐫𝐞 𝐍𝐨𝐭 𝐀𝐩𝐩𝐥𝐞! At a recent business networking event, I heard a speaker recommend using an "Apple strategy" - focusing on brand-heavy ads with little content, for SMEs. You know a logo, the product and little else. I strongly disagreed. It's important to understand why this approach won't work for most companies. Here's why: 1. Budget: Apple spends Billions yes Billions each year on marketing, advertising and promotions. In 2023, Apple spent $775 million just on display advertising in the US. 2. Time: Brand campaigns often take a long time to show results. Many companies need quicker returns. 3. Direct marketing works: For most businesses, direct response marketing gives faster, measurable results. 4. Trust takes time: Regularly seeing their brand every where builds trust over time and reduces the resistance to purchasing. You don't have to spend billions there are smart ways gain trust. 5. Clarity matters: How many ads have you seen that left you wondering what does this company do! If you want to run branded ads, consider targeting your existing customers who already know you. And, before your next campaign, think about the return on investment (ROI). While it's great to admire Apple's success, choose marketing strategies that fit your company's current situation, budget and goals. Remember: You can build a strong brand without copying Apple. Focus on clearly showing how you help your customer, give them what they want, not what you sell and deliver great products or services. This strategy works for businesses of all sizes. #MarketingStrategy #ROIFocus #BusinessGrowth #AdvertisingTips

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