Citycom Solutions’ cover photo
Citycom Solutions

Citycom Solutions

Technology, Information and Media

London, London 1,603 followers

Better quality data. Better business decisions. Better results. We help.

About us

Specialists in Communications Data Management & Business Intelligence. Release the power and value of your communications data using Digital Communications Governance (DCG) solutions from Citycom. As part of DCG, Citycom has developed the ARC PRD solutions. ARC PRD solutions deliver pro-active notifications and alerts on potential threats and hazards before they cause problems. Citycom PRD Solutions - Communications Assurance - Compliant Storage & Replay - Communications Analytics & Biometrics - Realtime Collaboration Monitoring & Biometrics PRD Solutions - ARC Platform Our automation platform empowers businesses to streamline workflows, boost efficiency, and unlock new levels of productivity. Citycom leverages cutting-edge AI to craft intelligent automation solutions. Our platform seamlessly integrates with your existing systems, adapts to your needs, and continuously learns to optimize performance.

Industry
Technology, Information and Media
Company size
11-50 employees
Headquarters
London, London
Type
Privately Held
Founded
2012
Specialties
Compliance, Analytics, Capital Markets, Financial Regulations, Surveillance, Monitoring, Investment Banking, Voice Surveillance, Voice Recording, Voice Recording Quality, Voice Assurance, Voice Quality, Voice Accuracy, Voice Usability, Trustworthy Data, and Communications Assurance

Locations

Employees at Citycom Solutions

Updates

  • 2025: The Year of Smarter Compliance Leverage the power of automation in 2025 with Citycom. From capturing communication data to meeting regulatory requirements, we simplify the entire process with: - Secure, cloud-first solutions - AI-driven insights - Cost-effective compliance tools Make this your year of effortless governance. See how we can help at: https://lnkd.in/dp_vwTu

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  • The February 11, 2025, meeting in New York highlighted key developments in AI’s role in financial services, marking a shift from scepticism to strategic adoption. While AI is increasingly seen as a vital tool, challenges around governance, security, and data integrity remain. Key AI Use Cases:   1 - Data Aggregation: AI speeds up data processing for reporting and research. 2 - Personalized Reports: AI adapts to individual writing styles for more consistent reports. 3 - Automation: AI handles repetitive tasks, though not complex decision-making. Despite these advancements, AI remains a tool supporting human expertise, especially in compliance. Challenges:   Data Quality: AI’s effectiveness depends on clean, well-managed data. Private vs. Third-Party AI: Firms prefer developing in-house AI models over relying on external providers due to security concerns. Looking Ahead:   The focus is now on how to govern and control AI, balancing efficiency with data protection. Financial institutions are navigating these complexities with cautious optimism, aiming for responsible innovation and security. If you are interested in the full summary, please let us know and we will get that distributed.

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  • 🌟 Reflecting on the Success of the NYC Roundtable🌟 We had an incredible experience at the NYC Roundtable on February 11th. A big thank you to everyone who attended, contributed, and made the event so engaging and insightful. Your participation helped make this gathering a true success, and we are grateful for the meaningful discussions we shared. Looking forward to continuing these important conversations and collaborating further with all of you. A summary of the event will follow.

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  • 📣 Today Is Our NYC Roundtable on AI in Financial Services 📣   We’re excited to share that we will be hosting a roundtable discussion on "The Evolution of AI in Financial Services & Use Cases in Play."   This session will explore the latest advancements in AI technology and its growing role in reshaping the financial services industry.   We'll dive into the real-world use cases that are driving change across the sector.   Stay tuned for insights and key takeaways from this thought-provoking conversation!

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  • 📣 Announcing Our NYC Roundtable on AI in Financial Services, 6 days to go! 📣   We’re excited to share that we will be hosting a roundtable discussion on "The Evolution of AI in Financial Services & Use Cases in Play."   This session will explore the latest advancements in AI technology and its growing role in reshaping the financial services industry.   We'll dive into the real-world use cases that are driving change across the sector.   Stay tuned for insights and key takeaways from this thought-provoking conversation!

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  • 📣 Announcing Our NYC Roundtable on AI in Financial Services on February 11th📣 We’re excited to share that we will be hosting a roundtable discussion on "The Evolution of AI in Financial Services & Use Cases in Play." This session will explore the latest advancements in AI technology and its growing role in reshaping the financial services industry. We'll dive into the real-world use cases that are driving change across the sector. Stay tuned for insights and key takeaways from this thought-provoking conversation!

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  • Looking Ahead with Citycom 2025 is here, are you ready? It’s time to rethink how your business manages communication data and compliance. With Citycom’s ARC Platform and PRD Solutions, you’ll unlock: - Enhanced operational efficiency - Cost savings with single-vendor solutions - Proactive risk management Stay ahead of the curve with cutting-edge tools designed to streamline your workflows. Let’s make 2025 your best year yet!

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  • Exciting News! 🎉 We are thrilled to announce that Citycom Solutions has officially achieved ISO 27001 accreditation! 🌟 This milestone reflects our unwavering commitment to maintaining the highest standards of information security. The ISO 27001 certification is a globally recognised benchmark for managing and protecting sensitive information, and achieving it demonstrates our dedication to safeguarding the trust our clients, partners, and employees place in us. A huge thank you to our incredible team whose hard work, collaboration, and focus made this accomplishment possible. From implementing rigorous policies and processes to ensuring continuous improvement, this is a testament to the culture of excellence we strive for every day. 💪 We recognise that in today’s digital world, the security of information is more critical than ever. With ISO 27001, we are better equipped than ever to protect your data and provide you with the confidence you deserve. Here’s to building a future where trust and security remain at the core of everything we do! 🚀 #ISO27001 #InformationSecurity #AchievementUnlocked #Teamwork #Innovation #Trust #DataProtection

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  • Driving Compliance with Citycom Solutions. Simplify your regulatory compliance journey! In today’s fast-paced regulatory landscape, managing communication data across emails, chats, and voice channels can be overwhelming. Citycom Solutions’ innovative ARC Platform ensures seamless data capture, automated reporting, and complete compliance... all in one place. 1. Reduce costs by consolidating tools. 2. Ensure regulatory assurance with accurate data. 3. Focus on your core business goals. Let us help you turn compliance into a strategic advantage! Learn more about our solutions here https://lnkd.in/dp_vwTu

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