Coolbox

Incredibly proud of this one... 🥇 Thanks Michael Prime and Hannah Braithwaite for sharing your Birlea Furniture story. ▶▶▶ Watch and read their e-commerce journey here: https://lnkd.in/e5ZQztqB On a personal note, I have been lucky enough to work with and get to know the wonderful team at Birlea from project start in early 2022, to go-live, then watching them work hard and thrive. Thank you so much for this - it turned out great. And I 'roped' Michael into speaking about these topics at our 𝐁2𝐁 𝐂𝐨𝐧𝐧𝐞𝐜𝐭 on 14th November: 🔗𝐢𝐧 𝐜𝐨𝐦𝐦𝐞𝐧𝐭𝐬 𝐭𝐨 𝐫𝐞𝐠𝐢𝐬𝐭𝐞𝐫🔗 ------------------------------------------------------------------------------------ With over 25 years as a family-run business, becoming the 𝐭𝐡𝐞 #1 𝐰𝐡𝐨𝐥𝐞𝐬𝐚𝐥𝐞𝐫 𝐢𝐧 𝐭𝐡𝐞 𝐟𝐮𝐫𝐧𝐢𝐭𝐮𝐫𝐞 𝐢𝐧𝐝𝐮𝐬𝐭𝐫𝐲 was Birlea’s mission. Their solution? A powerful new trade store that’s revolutionizing their order process aka Sana Commerce Cloud by Sana Commerce. ✨ 100+ Hours Saved Weekly – By automating order entry, phone calls, and emails, Birlea has freed up valuable time across teams. ✨ Precision in Every Order – Before automation, manual processes led to thousands of pounds in errors each month. Now, that’s dropped to less than £100—a massive win for efficiency and cost savings! ✨ Elevating Customer Experience – By focusing on seamless, accurate ordering, Birlea is taking customer satisfaction to new heights. From reduced errors to smoother operations, Birlea’s trade store is paving the way for growth, innovation, and industry leadership. Thanks to the awesome team at Coolbox for filming and producing this and also the Customer & Product Marketing legends at Sana: Anthony (who travelled from Rotterdam to Castle Donington for the filming), Nicole, Francesco, Aurora, Logan and Marieke who always produce fantastic content. 🧡 #b2b #ecommerce #tradestore #wholesaler #furniture #csm #customersuccess #cslife #marketing #casestudy #customerwins #b2becommerce #digitaltransformation #timesaving #efficiency #saas

We recently shared with you a compilation of the Video Case studies we have created to demonstrate the success some of our Participants have had working with us. Here is the first of the full individual videos, which features Laura Taylor discussing her career transition and experience of working with Renovo’s Head of Career Coaching Emma Louise O'Brien. Keep an eye out for more of our Video Case Studies which we’ve created as part of a brand and website refresh – more details to be announced soon! #outplacement #careertransition #selfemployment #casestudies #innovation #careercoaching #jobsearchsupport #casestudyvideo

Faecal incontinence affects all ages and rectal therapies can be just as beneficial for children as it is in adults. Children are truly amazing; you will be surprised how adaptable they are. Parents tend to be more wary because they want to protect their child from harm and embarrassment. Through opening up and hearing from the other parents, Andrew has realised the importance of normalising the conversation with his 17 year old daughter, Yssie: "One of the other things I've learned in my journey is talking about it and making it normalised. I think sometimes people think there is a big taboo, the reality of the situation is, it changes peoples lives." Listen to Andrew, Yssie, Sophie and Paula's stories below. #CaseStudy #RectalIrrigation #PatientStories #YourLifeOurInspiration

Podcasts are cool. There’s no doubt about that 🎙🎧 But is it worth launching one for your brand or business? In the past, some of our clients have had great ideas for podcasts, but are just a little intimidated by the technical side of producing a high quality product. Well, luckily that’s not a problem when Coolbox is involved… 😎 Leave the techy bits to us, and focus on the content itself. Here’s a few reasons why producing a podcast is probably a good idea for the visibility of your business… 1️⃣ Personalises Your Brand: Podcasts allow your company to have a more personal, conversational tone in its communication; humanising the brand by making it more relatable and engaging to your audience. 2️⃣ Be the ‘Go-To Expert’: Regularly discussing industry-related topics positions you as an expert, and not just on platforms like Linkedin, but IRL too. This authoritative tone builds your reputation as a knowledgeable and trustworthy source in your field (‘Don’t Say Thought-Leader, Don’t Say Thought-Leader, Don’t Say Thought-Leader…’ 🤮) 3️⃣ Engagement Booster: Podcasts are, by nature, intimate. Don’t get uncomfortable, I know this might sound weird, but this is actually a good thing! Podcasts cultivate a deeper connection with your audience, and listeners feel like they are part of a conversation, as if they are in the room with the hosts - and can contribute to an increase in engagement and loyalty. 4️⃣ Push It Further: Podcasts can be repurposed into blogs, social media clips and quotes, BTS content, and much more. That hour you had to sit down and do some talking has now produced tons of marketing collateral for your business. 5️⃣ Networking on Steroids: Interviewing guests from your industry can strengthen professional relationships and offer networking opportunities; further establishing your brand's presence and standing. There’s obviously a lot of other things that podcasts are good for (making your morning commute less dull for one) but the success of a podcast often lives and dies by its quality. That might sound obvious, but a good podcast should be entertaining, interesting and engaging, whatever the subject matter! If you’ve got an idea for a podcast you’d like to explore with Coolbox, drop me a DM.