Claims Portal Limited

Information for Claims Portal Web Users Only: Please be advised, that the 45 minute inactivity timeout on the web Portal, which we previously announced, is now in production. As a reminder, this means that if you are inactive for 45 minutes, you will be required to log back in to continue to use the web Portal.

Executive Dashboard Management Information Now Available: September 2024 Following our recent communication, please note that general damages figures given in Executive Dashboards reports published between March and September 24, were inaccurate. The September update with correct figures is now available by following the link below, and please accept our apologies for any inconvenience caused.  The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  It is important to note the Portal is not designed as a detailed case management system. https://lnkd.in/e8qRCrAW

Claims Portal Upgrade to A2A interface   For A2A Users and their Software Houses only   As you are aware we are upgrading our A2A interface, moving from SOAP to REST. The A2A interface is ready for use following integration of your systems with the new REST interface. We will dual run the existing SOAP and upgraded REST interfaces at least until the end of January 2026. This period gives users the flexibility to develop the new REST integrations whilst continuing to use the SOAP interface. We are asking all organisations to complete the migration to REST before the end of January 2026 as the current platform will be decommissioned. The current SOAP API will no longer continue to function once decommissioned.   What do you need to do?   1. Register for the Developer Portal Your teams should have now registered for access to the Developer Portal - if they haven't please ensure they do this as early as possible. The Developer Portal contains documentation, guides and the APIs; everything your teams   need to start the development for the migration.  2. Complete your development and testing Please nominate one person to fill in the form below, indicating the date on which your organisation will start development, and a prospective date your organisation will be migrating to the new Claims Portal REST API. Please complete this by the 31st October 2024. Our team will then support you towards your estimated migration date, through the development and testing phases. https://lnkd.in/efT-EYP3 3. Sign off by CPL Once you have completed your testing, we will work with you to provide sign-off for the migration to the REST API. 4.Go Live Once your migration date has been confirmed by CPL (and any internal teams on your side), your organisation can switch to the new REST API in the live environment.   What will happen next?   Once we have prospective dates from all organisations, we will communicate directly with you to ensure you have the support necessary to meet your planned development and migration dates. We have initial workshops planned: 28th January 2025 in Manchester; and 29th January 2025 in London. These will give you and your teams an opportunity to have an overview of the upgraded interface and ask questions of the team supporting you with the migration. Places are limited so please register your interest early here: https://lnkd.in/eUxqKe-Z

Monthly Executive Dashboard Following our recent communication regarding an issue with the Executive Dashboards, we have completed our review and can confirm that the general damages figures since February 2024 might be inaccurate. We are working to update the Dashboards and in the meantime we have temporarily suspended access to them. We will confirm as soon as they are available and apologise for any inconvenience caused.

EL/PL Executive Dashboard Please be advised that we are currently reviewing the EL and PL Executive Dashboards previously published and have temporarily removed access to these reports. We will confirm when they are available and apologise for any inconvenience caused.

Insurer Index Update for RTA A2A Users v302 An updated version of the Insurer Index spreadsheet is now available: https://lnkd.in/eKU6-mUr Please ensure that you check the website regularly as it is your responsibility to ensure that you have the most up to date version. Please be aware that the RTA index cannot be used for EL/PL claims.

Executive Dashboard Management Information Now Available - July 2024 Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. It is important to note the Portal is not designed as a detailed case management system. The Executive Dashboard is available by following this link; https://lnkd.in/e8qRCrAW

Insurer Index Update for RTA A2A Users v301 An updated version of the Insurer Index spreadsheet is now available on our webpage: https://lnkd.in/eKU6-mUr Please ensure that you check the website regularly as it is your responsibility to ensure that you have the most up to date version. Please be aware that the RTA index cannot be used for EL/PL claims.

NEW Developer Portal Please circulate this communication within your organisation and ensure that your IT teams are engaged or contact your software house. We have launched a NEW Developer Portal to assist API developers, where developers can view and download information needed to integrate their system with the new Claims Portal REST interface. In the public area of the Developer Portal, you can review Documents, Guides and the API’s, everything you need to start development to migrate to REST. Step 1 - Access to Password Protected section of Developer Portal If you are a Developer and you need access to the password-protected section where you will find more detailed information regarding the relevant API’s and the downloadable Software Development Kit (SDK) Step 2  - Developers, who need REST API credentials, should register using the form on our webpage. API Developers who have registered for the Developer Portal can now request REST API credentials for the Claims Portal Integration REST API interface.    The API form is for Developers who are registered with Claims Portal as an A2A user or software house and who wish to test the APIs for the change from SOAP to REST and start their development. There are details relating to the API swagger and examples of each method plus JSON schemas. It also allows you access to the integration site for testing. If you have any technical issues related to your testing or use of the Claims Portal REST API Integration environment, please contact form on our webpage All forms mentioned above can be found using the following link; https://lnkd.in/ed9-FRsc

Executive Dashboard Management Information Now Available - June 2024 Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. It is important to note the Portal is not designed as a detailed case management system. The Executive Dashboard is available by following this link: https://lnkd.in/ejqZVeTm Regards Phil Dicken Chair, Claims Portal Ltd