We’re excited to unveil our 2023/24 Annual Report, now published alongside our dedicated Environmental Social Governance Report for the very first time.
That means this year we’re not only sharing the year’s audited financial performance but also our deep and broad social impact. Our mission to create thriving Communities shines through in our work, from our core and wider operations to the efforts of our Places Impact team and the Places Foundation Group charity.
In the past year we:
• Generated a record £334 in social value and built almost a third more homes than in 2022-23
• Retrofitted 220 homes through Government’s SHDF programme and upgraded thousands more, enhancing their energy efficiency and reducing Customer bills
• Began a new 10-year partnership with Northumberland County Council to boost our Places Leisure provision and increase access and support for people in the Community
• Welcomed South Devon Rural Housing Association and Origin Housing into the Group, enabling additional investment in Customers’ homes, improved local services and a stronger voice for Communities
• Launched our Customer Promises across the Group to define our approach to working with Customers and ensure a consistent, best-in-class service
• Proactively met a significant rise in repairs, delivering over 54,000 than were budgeted for through initiatives like property MOTs – putting us on the front foot with the quality of our homes.
Richard Gregory OBE, our Chair, explained:
“The year has seen significant progress in all the business and services that make up our remarkable Group. We have risen to many challenges and continue to work with energy, passion and commitment shared right across the organisation. We won’t stop and our goal is a high-performance Customer focused organisation which can repair, renew and develop homes at scale.”
And, as Greg Reed, our Group Chief Executive Officer said:
“We’re immensely proud of what we’ve achieved over the past twelve months. Like any other year it hasn’t been without its challenges. But we’ve worked tirelessly to put our Customers, Communities and People at the heart of everything we have done. In the past year we’ve generated more social value than ever before, built thousands of new homes, invested more than ever in our existing homes and heavily in our Leisure offer in our Communities across the country, demonstrating once again there is no other organisation like Places for People. Times are hard but our commitment to our social purpose remains as strong as ever – all Because Community Matters.”
It's been a great year, but the work never stops. This summer we launched our ‘Time To Build’ campaign, calling on the new Government to prioritise housebuilding to ensure the right homes are built in the right places and for the right people.
Swipe through to see the highlights of our year and learn more about our impact! 👉 https://lnkd.in/en-u-AEi
