dragonfish UK

A cornerstone of our approach is that we are evidence-based. Research is what we live and breathe and our work with clients builds on this foundation. Our research clearly shows the strongest cultural traits that exist within high-performing cultures. We call these traits 'culture signatures.' These signatures positively impact and enable sustainable long-term high-performance and should be key areas of focus for any transformation programme focused on culture change: 1. Well defined, aligned and embedded Vision, Purpose & Values that form the foundations for culture, supporting transformation and beyond. 2. Customer centricity as a key focus - ensuring that the customer is at the heart of how your organisation thinks, acts and makes decisions with the customer at the heart of your brand story or your transformation narrative. 3. Customer connection for all, regardless of role. Everyone feels connected to the customer through a focus on sharing customer insight and nurturing empathy. 4. Meaningful work stems from role clarity and personal impact - understanding how everyone is an active ingredient in the culture and can contribute to organisational success drives productivity and performance. 5. Personal growth fuels fulfillment and is a key driver of performance taking engagement to the next level. 6. Feeling trusted and valued; creating an environment of high trust and empowerment where people are genuinely valued for the contribution they make. The 6 signatures don’t work in isolation, they are part of an ecosystem that influences sustainable performance, commitment and personal advocacy, enabled by leaders and managers. And at the core of the ecosystem remains People, Brand and Customer Harnessing the links between your people, brand and customers is key to sustainable high performance. You can read more about some of the data that supports the signatures in our upcoming Whitepaper. But for now, here is a sneak preview!

Great that our amazing Senior Consultant Laurence Cristofoli is busy judging and networking at the CX awards in London today. Supporting and celebrating the progress and impact organisations are making with culture, CX and EX is something we are passionate about - good luck to all involved!

Another quote we like to share and debate as a team with clients and partners - culture is always on and never finished. Making it the strongest asset you can, is the only sensible and responsible way to deliver long-term.

Great to join the long running Engage For Success radio series talking about our latest research. Give it a listen 🎧 https://lnkd.in/eMqp53kZ Niall Cluley FCIPD, Andree Gowar, Engage for Success

Celebrating the journey and progress matters! We are grateful to have hit the milestone of 2,000 followers on LinkedIn. We remain committed to sharing a mix of thought leadership, research, client stories and awards, quotes, polls, events, our own culture experiment, and of course some dogs, babies and news about our amazing team! Thank you to each and everyone of our followers.

We are thrilled to announce that we are 2024 finalists in the Business Culture Awards & Business Culture Connected! We have been nominated for 2 awards, Best International Initiative for Business Culture and Best Learning Initiative for Business Culture. As a team we are thrilled and grateful to be celebrating the importance and impact of investing in culture, with such amazing clients. Congratulations to all of the amazing finalists and well done to all the other supplier consultancy partner organisations involved. We can’t wait to celebrate at the Awards Event in November! #BCAS24

Whilst our research and experience has shown how critical leaders and managers are in shaping culture, we also encourage organisations to remember that everyone plays their part. Culture clarity creates the environment and a level playing field for teams to succeed

Join us in welcoming the newest addition to the dragonfish team, baby Remy! Congratulations to Lilia Bitouche and welcome to the world, little one! 🍼

Culture diagnostics are not only for large organisations - companies with a workforce of 250+ can also benefit from a diagnostic exercise. Read our case study to find out more. https://lnkd.in/eqAmKWNB

Amazing to see one of our clients, Costa Coffee as the official coffee partner of the Paris 2024 Olympics 👏 Come on Team GB!