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We have had an exciting couple of days working across the whole of our business to try to come up with ways we can begin to describe the DWP of the future. Our transformation leaders and digital leaders have been describing DWP in 2030 in different ways and are trying hard to plan the route to get there. Parallels can be drawn with DWP and private sector organisations. DWP is similar to a medium sized geographically dispersed retailer with presences on so many high streets, it is also a large bank with a wider breadth of customers world-wide who are very reliant on its omni-channel services and it is a healthcare provider linked to the NHS but not part of it. To transform our business we need to be creative in our thinking about new ‘stuff’ as well as innovate the how we ‘do’ new stuff. Our thinking is key - what is the new frontier? Watch this space as Digital, Transformation and People come together to create a Digital First Mindset that is human centred and will bring a change to how we deliver for everyone in the UK. Inspired by the very wonderful Matthew Briggs & Helen Wylie & Cheryl Stevens MBE who are working every ounce of 'grey matter' to get this right! #DigitalWithPurpose #DigitalFirstMindset #Transformation #Modernisation #SAMR