Eckoh

🚀 Exciting Update from Eckoh! 🚀 https://lnkd.in/ezmJss4R We're thrilled to announce the latest enhancements to our ChatGuard solution! Making secure chat transactions even more convenient. 🌐 🔒 What’s new? 3D Secure: Extra authentication for safer transactions. Digital Wallet Payments: Support for Apple Pay, Google Pay, PayPal, and more—right within the chat window. PII Security: Securely request and verify sensitive personal data, all without agents seeing any details. With these upgrades, ChatGuard not only safeguards your data but also transforms your chat channel into a powerful sales tool. 💬💼 Stay ahead in customer engagement with convenience and security at its core! #CustomerEngagement #DataSecurity #DigitalPayments #Eckoh

👀 In the wake of Covid-19, businesses faced challenges, especially contact centers processing card-not-present payments. Learn how Eckoh's #CallGuard solution helped a leading payment processing provider adapt during the pandemic and beyond. https://buff.ly/4fk3dFC

Is your work-from-home contact center costing you customers? A recent study reveals that 53% of consumers are hesitant to share their payment information with work-from-home agents. This lack of trust can lead to lost sales and damage your brand reputation. But it doesn't have to be this way! Download Eckoh's new research report to learn how to secure your home contact center and build trust with your customers. https://buff.ly/3RSk2gH

Can you risk 26% of your customers walking away? A recent Eckoh study reveals that 89% of consumers prioritize businesses that securely store their payment information. However, a staggering 53% are hesitant to share this data with work-from-home contact center agents – and 26% would not use a company again if an agent’s environment was not completely secure. Download Eckoh's insightful research report to learn how to secure your home contact center and build trust with your customers. Don't let security concerns drive away a quarter of your business! https://buff.ly/3RSk2gH

☎️ Most commonly asked question, "Why isn't everyone doing this?" What are you waiting for? Learn more about Eckoh's market leading solutions. https://buff.ly/3vBaSxm hashtag#saas hashtag#customerexperience hashtag#customerengagement hashtag#securepaymentsolutions hashtag#cxstrategy hashtag#contactcenter hashtag#cx hashtag#clouddeployment

🚨 Are you ready for DORA? This tough new set of European Union regulations comes into force soon – and looks set to impact a significant number of US, UK, and global companies. Get the blog to learn more. https://buff.ly/3WTkTR3

📣 When it comes to Secure Digital Payments, we’ve got you covered ⤵️ ✅ Increase payment volumes by saying Yes to more payment methods across channels. ✅ Boost brand reputation by meeting soaring consumer expectations across all sectors. ✅ Strongly authenticate security with biometrics for a growing number of transactions. ✅ Deploy a web-based payment form designed to take online payments. 📹 Watch the short clip -> https://buff.ly/4diLlt0

🔒Offer your customers uninterrupted peace of mind in the digital era with CallGuard- the ultimate solution for data security in call centers. Our cutting-edge technology offers speedy implementation, flexibility, and zero disruption to your business operations. Best of all, CallGuard seamlessly integrates with all your existing systems. Discover a new way of doing business and schedule a demo. https://buff.ly/3PmvSPO hashtag#datasecurity hashtag#callcentersolutions hashtag#technology hashtag#callcenterservices hashtag#security hashtag#pcidssv4 hashtag#pcidss hashtag#digital hashtag#business

⏰ There's still time! Join the conversation where we delve into Eckoh's research on home agents and their impact on consumer trust. Walk away with key insights, understand the findings, and acquire a useful toolkit to effectively communicate your dedication to safeguarding customer information, building trust, and turning insights into actionable strategies. ➡️📲 Register Here: https://buff.ly/4cpV28C

Are you concerned about the security of your home contact center? According to a recent study, 89% of consumers think it’s important that businesses safeguard their payment information. However, over half (53%) are hesitant to share this data with work-from-home agents.  This insightful research report from Eckoh analyses the risks and solutions for securing home contact centers. Download it today to learn how to protect your customers' data and earn their trust.   Link to the report: https://lnkd.in/evCybJJi