Flexys

🚀 New partnership with 10x Banking! 🤝 We're delighted to announce a new partnership with 10x Banking, the cloud-native core banking platform. 💥 Key benefits of this partnership: 🧠 Seamless integration of Flexys' advanced collections software with 10x's next-gen core banking technology 🏃♀️ Enables financial organisations to quickly modernise legacy systems with an agile, cloud-based solution 📊 Streamlines workflows and utilises real-time data for personalised customer interactions 🤩 Delivers superior digital experiences to drive efficiency and enhance the customer journey. As our CEO James Hill shares, "This collaboration allows us to offer financial institutions a seamless path to modernising their end-to-end operations." 10x's VP and Global Head of Partnerships, Marketing & GTM Frederico Venturieri adds, "Together with Flexys, we're providing the tools banks need to rapidly streamline debt collection and reduce operational complexity." This exciting partnership is set to transform the future of debt management in financial services. 🚀🔥 Find out more here: https://hubs.la/Q02XfWrM0 #Collections #DebtManagement #FinancialServices #DigitalTransformation #CloudTechnology #Banking #Innovation

Positive customer engagement in B2B collections isn't just about a polished front-end experience. It's about the entire journey – paying close attention to the behind-the-scenes operations that keep everything running smoothly. These operational elements play a crucial role in building trust and ensuring customers feel valued and respected throughout the entire collections process. Hear more on B2B customer experience from our special guests, Mark Ferguson of Concentrix Catalyst and Michael Jones of Water Plus. https://hubs.la/Q02WXdPv0 #debtcollection #SME #customerexperience

Many thanks to everyone who joined our B2B collections webinar on Friday and to our special guests, Michael Jones Jones and Mark Ferguson, for their thoughtful contributions. ⭐ Streamlined customer service is no longer just a consumer sector demand—it's a business sector necessity. The challenge for B2B collections teams lies in navigating their customers' often complex organisational structures and using quality data and automation to improve efficiency and meet customer expectations. To watch the recording, simply register on our media channel here: https://lnkd.in/eZzVKEWH #B2B #water #utilities #debtmanagement

📣Last call to register for tomorrow's B2B collections-focused webinar.📣 Join our panel Michael Jones and Mark Ferguson, as they discuss approaches used in the consumer world that can help you to boost engagement, offer sustainable options and stay ahead of regulatory trends. Topics include: 🔍What is driving change in B2 collections, and why? 🎯Enhancing customer experience to improve engagement and outcomes 🔮Future trends in B2B collections and more... Friday, 18th October, 11.00-12.00 Register here to watch live or get the recording sent to your inbox: https://hubs.la/Q02TrHMy0 #debtmanagement #collectmore #reducecomplaints #affordability #regulation

🎙️Find out more about our income maximisation partners, Inbestai, on the latest episode of our Flexys Meets... podcast. 🎧 Inbest co-founder, Manu Peleteiro chats to James Hill about integrated customer support journeys, promoting accessibility, managing compliance and more. Listen now on our Spotify channel: https://hubs.la/Q02T25-50 #customersupport #debtcollection #incomemaximisation #cloudintegration

Catch the team at the Open Banking Expo in London next week and chat to us about the potential of Open Banking as part of your holistic collections toolkit. 📲 DM James Hill or Sean Mallen to meet. ☕

What's changing in B2B collections? Join our webinar discussing transferable tactics from the consumer world that can help business collections teams collect more, retain valuable customers, and reduce complaints. We'll be joined by Mark Ferguson of Concentrix and Michael Jones of Water Plus. 📅 Friday 18th October 🕒 11:00-12:00 Key topics: 💡 The shifting expectations of business customers ❗ Regulatory changes impacting commercial debt management 🎯 Strategies for delivering exceptional business customer experiences Register to join live or to receive a replay to watch at a time of your choosing. https://lnkd.in/eZzVKEWH #B2B #debtmanagement #utilities #financialservices #businessdebtcollection #SMEs

🚀 We're delighted to announce a new partnership with income maximisation experts Inbestai. 🤝 The partnership allows our clients to identify and calculate the welfare benefits, social tariffs and grants that customers are entitled to but may not be claiming. 📊 Uncover hidden benefits and grants for customers 🎯 Provide targeted financial support 📱 Allow customers to apply without leaving the lender's platform 💆 Reduce customer financial stress 💪 Boost financial resilience Our CEO, James Hill, said, "Organisations are increasingly aware of the need to provide more than just basic debt management services. By partnering with Inbest, we are equipping lenders with the tools to offer valuable financial support to their customers." Read the full release here: https://hubs.la/Q02R-xzq0 For more information about how Inbest can help customers, watch our interview with Inbest CEO Manu Peleteiro here: https://hubs.la/Q02R-yds0 #incomemaximisation #benefitscalculator #collections #debtmanagement #customerexperience

🔔 Exciting Webinar Alert: B2B Collections Reimagined! 🔔 Join us on Friday 18th October for "Customer Experience: What can B2B Collections learn from B2C?" 🚀 B2B debt collection is evolving rapidly. Are you keeping up? Key topics: 🙋♀️ The shifting expectations of business customers 📋 Regulatory changes impacting commercial debt recovery 📝 Lessons from consumer collections that can revolutionise B2B practices Our expert panel will dive into: ✅ The changing face of business collections ✅ Why customer experience is now crucial in B2B ✅ Strategies for delivering exceptional business customer experiences Don't miss this opportunity to stay ahead of the curve in B2B collections! 📅 Friday 18th October 🕒 11:00-12:00 Register using the link below: 🔗 https://hubs.la/Q02RQWpN0 #B2BCollections #CustomerExperience #FinancialServices #Utilities #Webinar

Acquired.com are transforming the payment services game for consumer credit and lending. Catch up with our recent episode of Flexys Meets, where we hung out with AJ Davison and chatted about: 📊 Using data to boost collection rates 🏦 Providing a better customer experience with digital wallets, CPAs and direct debits 💸 Exploring the future of commercial VRPs in open banking 🔒 Reducing risk and fraud with PSD3 Watch the full episode on our channel here: https://hubs.la/Q02RD4Vl0 or via Spotify here: https://hubs.la/Q02RD1Wy0 #Fintech #Payments #Collections #Innovation