Flourish - Customer Journey Marketing

“This is clever. Rock solid.” That’s what the judges had to say about our award-winning Campaign Media Awards 2024 entry. 🙌   Flourish won the ‘CRM and Media Award’ for our work utilising CRM to develop a ‘full price first strategy’ for Pai Skincare. Find out more: https://bit.ly/4aZRjxq   With tighter privacy regulations, first and zero-party data is on everyone’s agenda. But as a specialist CRM agency, creating data-driven customer journeys is what we do every day.   Being recognised for living our agency philosophy ‘Adventure in every journey’ – born out of our passion for motivating customers to take an action – shows we’re leading the field, both in our approach and the ROI we deliver.    #CRM #customerjourneys #awardwinning #campaignmediaawards

You wouldn’t display a blurry image on a 48-sheet billboard, so why settle for anything less in email? 🤔 For us, testing is a fundamental part of building emails, and it is everyone’s responsibility to make sure our emails are as good as they can be. ✅ You don’t have to be a developer to test emails. Here’s a selection of Chrome browser plugins to improve your email testing that we find useful: https://bit.ly/3ZPomCk #crm #emailmarketing #emailtesting

📣 We’re hiring! 📣 Thanks to some recent client wins 🎉 , we’re stoked to be looking for an Account Manager / Senior Account Manager to join our team at our UK office in Bristol. If bossing client relationships is your bag, you have heaps of enthusiasm, and you're keen to get stuck into all things marketing, we want to hear from you. 📝 💻 Please send us your CV to enquiries@flourishworld.com – we can’t wait to hear from you! ✨ 🚫 No recruiters please – we love you and all, but we've got this! #marketingagencyjobs #bristoljobs #clientservices

We're delighted to officially announce our partnership with MoEngage! 🎉 Flourish will now be a part of the MoEngage Catalyst Partner program, which aims at helping brands scale at speed. 📈 ⚡ "MoEngage and Flourish both recognise the need for innovation within the CRM space and have the expertise in helping brands tackle the challenges they face across digital channels and build deeper relationships with their customers. While MoEngage’s engagement platform brings the technology required, Flourish’s pragmatic ‘optimise, elevate, transform’ approach enables businesses to get the most out of their CRM programmes and increase ROI." Read more: https://bit.ly/3zeL4bW #CRM #customerjourneys #customerengagement Ayca Taskin Didszuweit Nick Svoronos Arbie B. Shalini Devji-Jethwa Yash Reddy Chris S. Sagnik Ghosh Sanjay Kupae Raghav Shukla Ram P. Archana Leo Ian Reeves Stephen Davis Rob Manley Rich James

We're delighted to continue our partnership with the Email Markup Consortium and contribute to improving email development, accessibility and best practices. 📧 ✨ #emailmarketing #crm #emaildevelopment

As a continued celebration of Flourish's 20th birthday, our team enjoyed a home-made feast in our UK office today 🥐 🍲 🍰 🥗 - just one of the many activities the team have set themselves as part of our '20 in 24' team challenges. The idea behind '20 dishes' was that each participating team member brought in a dish to share with their colleagues, to bring people together. (Of course, this was pre-organised fun with a spreadsheet so that we didn't end up with 20 quiches...! 😂 ) This is just one of several activities that the team have organised over the past few months including a 20km cycle from Bristol to Bath, taking part in the Great Bristol Run, 20 hours of volunteering in the local community, a 20 minute cold water outdoor swim, and an upcoming plan to donate over 20kg of food to a local food bank over the coming weeks. Can you think of any further suggestions for '20-themed' things our team could challenge themselves to in the second half of the year? 🤔 Feel free to pop your ideas in the comments 👇 #team #20in2024 #agencylife

Our very own Executive Creative Director Kim Martin will be judging the Charity category at the DMA Awards this year. 🎉 🏆 #GoFurther #dmaawards #charitymarketing

When Nissan ME (Middle East) and Nissan KSA (Kingdom of Saudi Arabia) approached Flourish, they were looking to inject some innovation into their marketing, to really drive sales.   And with the huge Nissan X-TRAIL launch on the horizon, and some immediate strategic planning required, the race was on to enhance Nissan’s CRM capabilities in order to deliver.   Challenge accepted, we started where we always start: the data. This enabled us to map out a detailed customer journey that would lay the foundation for a creative execution that led to some impressive results…   Read the full case study on our website 👇 https://bit.ly/3WVkr4I #CRM #automotivemarketing #emailmarketing

In case you missed the news yesterday, we're delighted to announce that we've joined forces with creative services agency Curious Productions and Harbour Collective in what is a first step towards a new marketing business – the Harbour Group. 🎉 The announcement was made officially in Campaign yesterday. Ian Reeves, managing director of Flourish, said: “The Harbour Group vision is clear and offers our clients tangible value through vertically integrated and complimentary services. We’re excited to start the journey alongside Curious and believe their offering can help push the creative barriers of what can be achieved within CRM.” Read the full story on our website: https://lnkd.in/e7TKtzKf West of England Combined Authority West of England Growth Hub

📢 BIG NEWS FROM FLOURISH TOWERS📢   We’re delighted to announce that Flourish has joined forces with creative services agency Curious Productions and Harbour Collective in what is a first step towards a new marketing business – the Harbour Group.   We’ve always had ambitious growth plans for Flourish and adding value at every stage for our clients has always been our route to that growth.    This move puts CRM at the heart of the new business, enabling a specialist agency like Flourish to provide a genuine full service offering to our clients, with economies of scale and access to a broad range of expertise.    Customer journeys are at the heart of what Flourish does, and this deal marks the next stage in our own journey - from independent specialist to a truly global CRM agency with the resources to service the world’s biggest brands.    Read the story in Campaign 👇