FLS - FAST LEAN SMART

WATCH: By adopting FLS VISITOUR real-time scheduling and dispatch software, JLA Group made significant gains across travel reduction, increased productivity, and improved SLA performance. The JLA Group is a UK leader for the distribution, rental and servicing of commercial equipment and regulatory compliance solutions across Laundry, Catering, Heating & A/C, and Fire Safety. JLA is very pleased with their choice of FAST LEAN SMART to optimise appointments and route planning for their 400 field engineers. Learn more about FAST LEAN SMART and what's possible, at https://lnkd.in/dD5hB2S #fieldservicesoftware #fieldservicemanagement #fieldoperations #routeplanning #fieldengineer #dispatchers #schedulingtools #workforcemanagement #fieldserviceengineer #fieldservices

#thankyou True Compliance! Critical timing for suppliers and providers within #ukhousing - plenty to discuss at #housingcommunitysummit next week!

#housingcommunitysummit: Amey selected FLS VISITOUR dynamic scheduling and route optimisation for 150 operatives who maintain and repair 25,000 homes in Ministry of Defence estates. https://lnkd.in/dFPexK9R FLS deployed its best-of-breed real-time scheduling solution FLS VISITOUR to improve the service experience at Armed Forces homes. - This includes heating, electrical works and repairs services, with more effective scheduling assisting Amey's climate change targets of reducing carbon emissions by more than 25% over the next five years. - With FLS' support, Amey is targeting to improve performance and task completion for operatives by over 20%. Learn more about the project in this interview recorded in October 2022 with Amey's David Smith, Group Digital Transformation Director - fresh from winning Pioneers of the Year at the European Field Service Awards. #ukhousing #repairs

Searches for "#housingdisrepair claims" are up 60% in the past 5 years. How can #ukhousing mitigate risk and balance your maintenance obligations? https://lnkd.in/eaZRS55e #socialhousing may be tempted to reduce resources and postpone time and skills allocation away from planned repairs and maintenance (in favour of reactive/emergency appointments). Fuel prices, skills retention, inflation: Risk increases, and asset management becomes more difficult. Tenant satisfaction falls, assets lose value, and housing disrepair complaints flood into field service scheduling and field work administration departments. Claims escalate and the cycle of reactive appointments grows. Meet FLS at the #housingcommunitysummit in Liverpool next week! https://lnkd.in/eGxwqYbr

#housingcommunitysummit highlight! Ending No Access: Is Travel Time a missing ingredient for #TenantSatisfaction? https://lnkd.in/eaZRS55e The first #ukhousing Ombudsman Service Annual Complaints Review identified six key issues. Whether you are a social landlord, or a maintenance/repairs provider to the sector, we look at the three Operational topics and how the application of field workforce management software can improve service level to prevent complaints. We can't wait to meet you all in Liverpool on the 9th + 10th September! https://lnkd.in/eGxwqYbr

NEWS: Announcing a partnership with Omfax Systems Ltd! Delivering key optimisation capabilities to Social Housing Repairs and Maintenance services https://lnkd.in/dw7BwBUJ The developed integration maximises the value of intelligent scripting and dynamic field service scheduling at volume, to design accuracy and agility for planning and dispatch teams. New and existing clients adopting Omfax's Keyfax Repairs Diagnostics and Keyfax Self Service Repairs solutions will improve the efficiency and effectiveness of field-based repairs and maintenance. The partnership extends to users of Microsoft Dynamics 365 and HMS (Housing Management Systems) who will benefit from flexible, AI-backed automation and specialist scheduling via the KeyNamics interface. Learn more about the additional features through the link! #ukhousing #fieldservice #housingrepairs

The #HousingCommunitySummit is just 2 weeks away! Meet our award-winning solutions and the #fieldservice advantages designed for #ukhousing and Contractors > https://lnkd.in/dFPexK9R FLS - FAST LEAN SMART develops dynamic scheduling, route optimisation and mobile job management solutions that enable digital transformation to achieve all-new levels of productivity and customer engagement. Customers range from 50 to 1000s of operatives, scheduling for maintenance, repairs, inspections, voids, housing officers and more. Learn more about the event: https://lnkd.in/e7iYkKSH

Calling #fieldservice operators! What are the project tasks to optimise Field Workforce Management? How can you design a target operating model to remove #scheduling pressures and increase efficiency? Workforce management in field service includes the optimised scheduling of mobile resources. In a company where field appointments are not only visible, but vital, this includes: - Employees - Vehicles - Tools and machinery - Stock assets (parts) Take a deeper dive with Field Workforce Management: Assisted, Optimised, Or Dynamic Scheduling? https://lnkd.in/eqrq4snU Field Service Automation: Next Generation Field Service: https://lnkd.in/ejgFcRuk Learn more about FLS services: https://lnkd.in/eGC4acRn #fieldoperations

FLS research identifies around £145,000 in additional hidden costs* in operating #fieldservice without optimised #selfservice automation > https://lnkd.in/eNGubzNk Automation reacts immediately to spontaneous, unforeseeable situations, to re-optimise within seconds. Customer experience is optimised with 24×7 self-service, automated messaging, and ETA. You can offer and immediately book system-suggested cost-optimised appointments to mitigate cancellations and no-access. *10-min booking process via a call centre / 50,000 appointments. See page 8 of the e-book for more information. #scheduling

Calling #fieldservice operators! What are the project tasks to optimise Field Workforce Management? How can you design a target operating model to remove #scheduling pressures and increase efficiency? Workforce management in field service includes the optimised scheduling of mobile resources. In a company where field appointments are not only visible, but vital, this includes: - Employees - Vehicles - Tools and machinery - Stock assets (parts) Take a deeper dive with Field Workforce Management: Assisted, Optimised, Or Dynamic Scheduling? https://lnkd.in/eqrq4snU Field Service Automation: Next Generation Field Service: https://lnkd.in/ejgFcRuk Learn more about FLS services: https://lnkd.in/eGC4acRn #fieldoperations