FM Outsource

👉 We're still hiring, folks! FM is moving into its busiest period yet, with exciting new clients and a rapidly growing offering. That means we need more customer service advisors with the skill, dedication, and care necessary to fit into our team! The applications have been coming in thick and fast and only a few roles are left! So, if you'd like a chance to join our amazing team here in Greater Manchester, check out the link below today: https://lnkd.in/eSFJ5pRK

📢 Exciting news: we're hiring! FM is growing! With new clients coming on board and the busiest period of the year just around the corner, we're opening our doors for new hires! 💪 We're looking for skilled and dedicated customer care operators to join our ever-growing team. We have part-time and full-time roles to fill, both remote and hybrid so check out the link below to see what we have available: https://lnkd.in/e4yxcTrZ

Another fantastic Trustpilot review for one of our clients, well done Everly!🥳 Over the past decade, we have helped many businesses transform their review scores. Want to find out how? Get in touch today: https://lnkd.in/ehiGRsK4 #CustomerService #ContactCenter

We love helping our clients transform their customer service, and reviews like this make it even more worth it!🌟 If you're looking to provide unbeatable customer service to your customers, then get in touch today👇 https://lnkd.in/e-pEkrah #Trustpilot #CustomerService https://lnkd.in/e3BagjaM

Want to increase sales? Make sure you offer an experience worth talking about! For the full insights, download our latest report for free: https://lnkd.in/edNWrSzZ

The sun's out, the office is full, and lunch was on the boss. Not a bad way to move into the end of the week 😜 #fmfam#summerworkvibes #customerservice #contactcentre

Our latest report delves into the importance of great customer support for maintaining brand reputation and how a negative reputation can have a significant impact on your sales. 💡 Surprisingly, we found that more people will leave a review or tell a friend about a bad customer support interaction than they will about an overall negative experience! We also surveyed UK consumers to see what elements of customer support matter the most and found some very interesting results across different age groups. To grab all the insights, download our report for free here: ➡️ https://lnkd.in/ennxZUYp #marketing #marketingtrends #wordofmouth #brandreputation #sales #customerexperience

High quality customer service is vital if you want to acquire new customers or encourage repeat custom. Don't believe us? Check out the video below! For the full insights, download our latest report for free: https://lnkd.in/eT5fFgVr

Our latest report, The Power of Word of Mouth, surveyed consumers across the UK to see how much recommendations and reviews impact sales. We discuss the importance of customer experience and how missing out on even one touchpoint can have a negative effect. For example: ➡️ 93% would purchase from a brand again after an excellent customer experience, but 99% would reconsider if the brand’s customer support is poor. Consumers care about every point of contact with your brand and, with 79% willing to leave a review or tell someone about a bad customer support experience, our report highlights the folly of not investing in making every experience count. Want to see all the insights? Download the report for free: ➡️ https://lnkd.in/eFFVaT_C #marketing #marketingtrends #wordofmouth #brandreputation #sales #customerexperience

Did you know that 67% of 18-34-year-olds would avoid a product that an influencer warned them about? 🙅 On top of that, only 32% of consumers trust a product recommended through paid promotion. 🤔 Those are just a couple of insights from our latest report, which discusses the growing importance of influencers, content creators, and social media as a marketing tool. In just part of the report, we take a look at: 🟣 The prolificacy of influencers and content creators 🟣 The amount of trust consumers have in influencers 🟣 The impact of paid promotion on consumer buying habits 🟣 Adverts vs influencers Download the full report for free: ➡️ https://lnkd.in/esnEpJXm #marketing #marketingtrends #wordofmouth #brandreputation #sales #customerexperience