Glassbox

🔍 DYK that only 60% of consumers agree that brands offer a personalized experience? In an industry built on trust and responsiveness, personalization in the insurance space isn’t just a nice-to-have—it’s essential. Our latest blog reveals the steps insurers must take to create customized, memorable experiences that keep customers coming back. Check it out: https://bit.ly/4fc8LRQ

Looking for your next gig? At Glassbox, we don’t just work—we innovate, collaborate, and have fun while we’re at it! 🎉 Whether you’re a creative thinker or a tech wizard, there’s a spot for you here. Check out our open roles and see why Glassbox could be your next big move: glassbox.com/careers 💼✨ #Careers #Hiring

Financial institutions are leveling up—are you? 🚀 The future is all real-time, no-BS analytics that make faster, sharper decisions possible. In this on-demand webinar, we’re spilling the beans on: ✅ How real-time insights stop customer drop-offs in their tracks 🛑 ✅ Insider tips to spot and shut down fraud with data magic ✨ ✅ Pro hacks to smooth out customer journeys across every platform 🌐 👀 Ready to see how experience analytics are changing the game? Check it out: https://bit.ly/4hqo7UE

👻 Do rage clicks, bounce rates, and abandoned carts give you the heebie-jeebies, too? Don’t worry – we’re your digital ghostbusters! 🦸 Here are 5 tricks to avoid scary CX with Glassbox! 🎃

Our CMO, Michelle Suzuki, shares, "In a landscape where customer expectations continually evolve, leveraging advanced technologies is not just a strategic advantage—it’s imperative for future-proofing our businesses." 💡 Check out more of her innovative FSI digital experience insights. 👇

We’re honored! 🎉 Glassbox just snagged a TrustRadius Buyer’s Choice Award, recognized as the top product by the people who matter most—our customers. Our users don’t just trust us to deliver; they know we bring the 🔥 when it comes to insights and results. And their reviews say it all. Big shoutout to our customers for making us your top choice–you’re the real MVPs. We couldn’t do it without you!

This month, our teams around the world stepped up for their communities—picking up litter in the UK, volunteering with Catchafire, and donating toys to hospitals in Israel. 🌍✨These efforts are just a small part of how we’re working to make a lasting impact. Together, we’re driving positive change beyond the digital world! 🌟

💡 Ever wonder why customers abandon their loan applications or insurance renewals? With Glassbox Session Replay, you don’t have to guess! Get a crystal-clear view of every user interaction, and start uncovering the WHY behind their behavior.

Your most important customers might be the ones you don’t hear from. 🤔 Sabrina Calderon, one of our CX Experts, breaks down how one of our tools allows you to “pinpoint, quantify and prioritize” what is most important to your customers. 👇

Hey, 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐩𝐫𝐨𝐬! 👋 Is your customer experience (CX) costing you? How can you be sure? 🤔 In today’s fast-moving world 🌎, challenges like customer friction, fraud, and low retention can hit your bottom line hard. But with Glassbox, you’ve got the tools to fix these problems ASAP: 1️⃣ 𝐍𝐨 𝐌𝐨𝐫𝐞 𝐆𝐮𝐞𝐬𝐬𝐰𝐨𝐫𝐤: Real-time insights show exactly where your customers get stuck or drop off, so you can fix it on the spot!📍 2️⃣ 𝐒𝐚𝐯𝐞 $$$ 𝐨𝐧 𝐀𝐛𝐚𝐧𝐝𝐨𝐧𝐞𝐝 𝐂𝐥𝐚𝐢𝐦𝐬: Spot and solve pain points fast to keep customers moving. 🚀 3️⃣ 𝐒𝐭ay 𝐀𝐡𝐞𝐚𝐝 𝐨𝐟 𝐅𝐫𝐚𝐮𝐝: Detect and prevent fraud before it even becomes a problem. 🔍 4️⃣ 𝐁𝐨𝐨𝐬𝐭 𝐋𝐨𝐲𝐚𝐥𝐭𝐲: Deliver seamless, personalized experiences that turn first-timers into forever customers. 💼 Check out how Customer Experience Intelligence can help you overcome these business issues–fast. ⏩ Read our newest blog for insights: https://bit.ly/4dT2IAo