We’re honored! 🎉 Glassbox just snagged a TrustRadius Buyer’s Choice Award, recognized as the top product by the people who matter most—our customers. Our users don’t just trust us to deliver; they know we bring the 🔥 when it comes to insights and results. And their reviews say it all. Big shoutout to our customers for making us your top choice–you’re the real MVPs. We couldn’t do it without you!
Glassbox
Software Development
London, England 13,550 followers
AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online
About us
Glassbox is the premier provider of AI-fueled customer intelligence solutions, working with the world’s smartest digital brands to revolutionize the way companies engage and connect with their customers online. Purpose-built for the enterprise, Glassbox securely captures data across infinite digital interactions to understand the root causes behind customer behaviors, transforming data into decisions so brands can act in mere minutes. Customers across industries and geographies, including Marriot Hotels & Resorts, Quicken, Inc., Credit.com, Danone, L’Oreal, Nestle, Ace Hardware, Air Canada, and 60% of the largest U.S.-based banks, choose Glassbox to translate deep customer insights into enhanced digital experiences, leading to improved brand loyalty, conversions and revenue. Glassbox has been recognized for its industry prowess and strength of its solutions by G2, named a G2 Top Software Company and a leader in multiple categories based on high satisfaction scores from real customer reviews. To learn more about the brain behind the smartest digital brands, visit: www.glassbox.com.
- Website
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https://bit.ly/3SAcm2X
External link for Glassbox
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- London, England
- Type
- Public Company
- Founded
- 2010
- Specialties
- Big Data Analytics, Risk Management & Compliance, Omni-Browsing, Mobile App Analytics, Session Replay, Digital Transformation, Automatic Insights, Automatic Recording, Performance analytics, Mobile analytics, Digital experience, Digital journey optimization, Data-driven analytics, Session Replay, Customer Experience, Digital Experience Analytics, Digital Experience Intelligence, Voice-of-Customer, and User Experience
Products
![Click here to view Glassbox]()
Glassbox
Product Analytics Software
Glassbox is the AI-fueled customer intelligence platform that proactively transforms data into decisions. We safely capture infinite interactions across your digital channels and surface the root causes of customer behavior. Purpose-built for the enterprise, our solutions translate deep insights into enhanced experiences in mere minutes, leading to improved brand loyalty and revenue. Digital leaders using Glassbox see better data, learn necessary actions sooner and act faster to convert friction into customer delight.
Locations
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Primary
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London, England, GB
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New York, NY, US
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Petah Tikva, Israel, IL
Employees at Glassbox
Updates
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This month, our teams around the world stepped up for their communities—picking up litter in the UK, volunteering with Catchafire, and donating toys to hospitals in Israel. 🌍✨These efforts are just a small part of how we’re working to make a lasting impact. Together, we’re driving positive change beyond the digital world! 🌟
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Your most important customers might be the ones you don’t hear from. 🤔 Sabrina Calderon, one of our CX Experts, breaks down how one of our tools allows you to “pinpoint, quantify and prioritize” what is most important to your customers. 👇
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Hey, 𝐢𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐩𝐫𝐨𝐬! 👋 Is your customer experience (CX) costing you? How can you be sure? 🤔 In today’s fast-moving world 🌎, challenges like customer friction, fraud, and low retention can hit your bottom line hard. But with Glassbox, you’ve got the tools to fix these problems ASAP: 1️⃣ 𝐍𝐨 𝐌𝐨𝐫𝐞 𝐆𝐮𝐞𝐬𝐬𝐰𝐨𝐫𝐤: Real-time insights show exactly where your customers get stuck or drop off, so you can fix it on the spot!📍 2️⃣ 𝐒𝐚𝐯𝐞 $$$ 𝐨𝐧 𝐀𝐛𝐚𝐧𝐝𝐨𝐧𝐞𝐝 𝐂𝐥𝐚𝐢𝐦𝐬: Spot and solve pain points fast to keep customers moving. 🚀 3️⃣ 𝐒𝐭ay 𝐀𝐡𝐞𝐚𝐝 𝐨𝐟 𝐅𝐫𝐚𝐮𝐝: Detect and prevent fraud before it even becomes a problem. 🔍 4️⃣ 𝐁𝐨𝐨𝐬𝐭 𝐋𝐨𝐲𝐚𝐥𝐭𝐲: Deliver seamless, personalized experiences that turn first-timers into forever customers. 💼 Check out how Customer Experience Intelligence can help you overcome these business issues–fast. ⏩ Read our newest blog for insights: https://bit.ly/4dT2IAo
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Glassbox Unplugged! 🔌 Ready for a behind-the-scenes look at GIA (Glassbox Insights Assistant) in action? 🎥🍿 Our VP of Product Marketing, David Geffen, is here with a real, unfiltered glimpse into how this feature can turn insights into action. 📈 What other product features do you want to see next? 👇
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Your customers aren’t following a straight path. They’re zigzagging between devices and channels. 📱💻 With Glassbox’s digital journey mapping, you’ll know exactly where they’re getting stuck and how to fix it—in real time. 🚀 This gives you the power to deliver seamless experiences across all platforms. Want to optimize your customers’ digital journey? Check it out here: https://bit.ly/3NwEYXY
- Glassbox
glassbox.com
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𝐅𝐀𝐂𝐓: Better insights lead to better experiences. One of our CX Experts, Melis Yoruk, shares how one of Glassbox’s powerful capabilities makes that happen. See how we’re changing the CX game. 🎥👇
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🏆 Big News! Glassbox has just been named 𝐓𝐨𝐩 𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 in the 2024 Proddy Awards by Product School! 🎉 We’re stoked to be recognized for transforming digital experiences. A huge shoutout to our incredible team and customers who made this win possible! 🙌✨
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Come meet us at booth 8 at Product School's #ProductCon! Can't make it? Free online viewing tickets are still available: https://lnkd.in/dtPU5QCq.
VP Sales Dev & Enablement @ Glassbox | TEDx Speaker | Mental Health Advocate | 4X Salesforce Top Influencer
Stop by Glassbox’s booth today at ProductCon!! Fun swag and great conversations happening around AI and product! Stoked to be with my colleagues Josh Gillespie and Joey Keenan!!
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