GRAYCE

Did you hear the news? Grayce has landed in the US 🌎 We're bringing the service excellence that we're famous for stateside and looking forward to supporting our clients on an even broader scale. Our VP of US Operations, Melissa Burke sat down to discuss what the expansion means for Grayce's clients and what to expect next from our US team. Click the link to learn more: https://lnkd.in/e3hYeMNZ #ChangeandTransformation #Consultancy #US #Expansion

Central Government Partnership Network Event in London! This week Grayce has been exploring central government’s change and transformation needs at the CGPN Event in London. A highlight of the event was Kevin Keith insights on viewing transparency as an enabler rather than a blocker. Tina Churcher MSc FCMI and Eoin M. also shared their thoughts on how humanising leadership can dismantle barriers to siloed working, emphasising the importance of mission-driven work in breaking down silos and fostering creativity. Additionally, Paul Turner discussed the value of psychological safety in driving innovative solutions. Congratulations to all sponsors who presented their innovative solutions this week! #CGPN2024 #Networking #Innovation #Transformation #ChangeandTransformation #PublicSector

Did you know that 39% of companies in the FTSE 350 have a dedicated head of AI? Are you surprised by this figure? With AI becoming the most heavily invested in and talked about technology of 2024, we surveyed over 100 C-Suite professionals from FTSE 350 companies to get their views. To see our full AI report see the link below 👇 #ChangeandTransformation #BusinessChange #GenerativeAI #IndustryReport #AIAdoption

Celebrating Client Success and Analyst Impact 🌟 Our Analysts are delivering quality results and supporting our clients to move the dial on their biggest change and transformation programmes. But don’t just take it from us. See what our clients have to say We’re not just meeting the bar on change and transformation delivery—we’re raising it. Get in touch with us to find out how Grayce Analysts can support your next business change. #ChangeandTransformation #Businesschange #Clientsuccess

Quarterly All Hands Event: Celebrating the naturally curious and digitally native 💬 Last week we held our Quarterly All Hands event, where our Analyst community came together in our respective Manchester and London Hubs for an evening of business updates and networking. It was a fantastic opportunity to mingle, share our latest achievements, and look ahead to the exciting projects on the horizon and across the Atlantic! We welcomed new faces and celebrated recent achievements, including those who have completed their AI training since the launch of our AI Lab in September. We shared a preview of upcoming events and activities from our Analyst-led initiatives and wrapped up by announcing the G Awards winners of the last quarter, which you can check out on our LinkedIn channel. #Networking #ProfessionalDevelopment #ChangeAndTransformation #Innovation #Leadership #DigitalTransformation

🌟 Central Gov Partnership Network Event! 🌟 We are attending the Central Gov Partnership Network (CGPN) event next week in London, bringing together central government leaders to connect, collaborate, and share insights on overcoming the barriers to digital adoption. Grayce is committed to driving change and transformation, and we’re looking forward to exploring how we can achieve impactful and sustainable progress together. If you’re attending, please stop by and say hello! #CGPN2024 #Networking #Innovation #Transformation #ChangeandTransformation  

🎉 Celebrating the G Awards - September Edition! 🎉 September was an eventful and productive month at Grayce with the launch of our AI Lab. With so many impressive nominations, this month’s G Awards celebrate some of the exceptional contributions across the team. A big congratulations to all of them! 🏆Client Feedback Winner: Mohammed Monzur Ali🏆 “His leadership, proactive problem-solving, and dedication have been invaluable.” Working for a top global professional services firm Mohammed played a crucial role in leading his team to a successful SOX audit, taking ownership of the process, and coordinating with the wider team to meet all requirements. 🏆Grayce Values Winner: Isabel Bushell🏆 “Her commitment and proactive approach were crucial to the project’s success.” Izzy went above and beyond to create IT communications, developed materials, gathered requirements, and built a Power BI dashboard. She led and completed the project in the absence of the lead, ensuring its success with her proactive approach. 🏆Self-Development Winner: Djimba Keita🏆 “His confidence has grown significantly, and his can-do attitude has shone brightly… the sky is the limit for him!” Djimba was nominated for exemplifying Grayce DNA. He led a Knowledge Exchange session, sharing insights on overcoming challenges and his personal development. 🏆Client Feedback Winner: Alex Palmer🏆 “Simply phenomenal.” Alex was nominated for his outstanding performance at a leading global technology and consulting company. He excelled quickly and impressed with his proactive attitude. The client praised him as embodying the spirit of their organisation. Keep up the outstanding work everyone and stay tuned for next month’s winners!

Unlocking Client Success: A Case Study with Michael McGuinness 🚀 Today, we are shining a spotlight on Micheal McGuinness, whose work for a prestigious university has supported their digitalisation of communications. Read more 👇 At Grayce, our proven development and delivery model ensures a high-quality, low-risk solution for our clients. Discover how our Analysts can drive successful change for your organisation. 🌟 Role and Responsibilities: 💼 As a Business Analyst at a prestigious university, Micheal has been crucial in supporting strategic IT projects, particularly in transforming telephony and IT systems. His strategic insights and meticulous execution have driven key initiatives to success. Training and Application: 🎓 Micheal has completed his BCS Foundation Certificate in Artificial Intelligence, which alongside the Grayce AI Lab, has enabled Micheal to confidently use AI, aligning with the university’s AI initiatives. Micheal has enhanced and troubleshooted data skills while ensuring safety and compliance. Client Challenge: 🧩 The university faced a significant challenge transitioning from analogue to digital telephone networks. The existing telephony network, hardware, and software were becoming obsolete, necessitating a focus on switchboard and contact centre solutions. Solution Implemented: 🔧 Micheal collaborated with the client to devise a strategic solution. This involved gathering and validating requirements, mapping call flows, and creating test scripts. These deliverables enabled the team to tender for a solution that meets scalability, risk, and governance requirements. Tangible Results: 📈 After evaluating tender submissions, a solution provider was chosen. The team is currently testing a rollout of the cloud solution to retire legacy systems before the UK deadline, ensuring uninterrupted service and significant cost savings. #ClientSuccess #BusinessChange #ChangeAndTransformation #DigitalTransformation

The Impact of Organisational Inclusion Yesterday’s National Inclusion Week panel at the Co-op HQ in Manchester spotlighted the critical importance of inclusion in today’s business landscape. We were honoured to have Heidi Knowles, our HR Director, join esteemed panellists from the Co-op and Britvic/Fruit Shoot, led by DIAL Global, to discuss forward-thinking inclusion strategies in HR and partnerships. The discussion highlighted the necessity of measurable and sustainable inclusion efforts in talent acquisition and development, and the significance of inclusion being the golden thread in forming People, ESG and key business strategies, enabling all areas of business, including suppliers and partners, to support efforts in shaping inclusion. “It was great to hear from so many passionate individuals who drive important outcomes in this space, it is nothing short of amazing to see what can be achieved when people are willing to stand for what’s important. Some key highlights were hearing about the Co-op initiatives enabling businesses with a heartbeat of inclusion to receive opportunities to build their brands. Also, learning about the Red Bull and Co-op initiative to provide opportunities to smaller businesses - Red Bull really does give people wings!” Thank you to Leila McKenzie-Delis 💃🏻 , Claire Costello, Sinead Bell, Heidi Knowles (MCIPD), James Lomas , Eve Wasmuth & Beverley Brannick for sharing best practices and actionable insights - a necessary practice to uphold our commitment to being a great place to work. #Inclusion #Innovation #BusinessChange #ChangeAndTransformation #DigitalTransformation

🌟 Grayce Honoured as a WIRED 2024 Trailblazer! 🌟 We are delighted to share that Grayce has been recognised as a WIRED Trailblazer for 2024. This accolade celebrates a select group of dynamic organisations across the UK that are at the forefront of innovation and driving positive change. Earlier this week, our CFO, Paul Jezzard, attended the launch event in Manchester, where he had the opportunity to network with fellow Trailblazers and explore some of the exciting innovations across the North West. “We are proud to stand alongside innovators in cyber security, AI, and emerging technologies across various sectors. At Grayce we remain committed to evolving our programme to support the world’s most ambitious organisations and continue our Trailblazing success.” Thank you to WIRED and HSBC UK for this recognition. Together, we will continue to drive innovation and positive change. Read more over on our blog: https://ow.ly/hehR50TqVq8 #WIREDTrailblazer #Innovation #BusinessChange #ChangeAndTransformation #DigitalTransformation