Greenbean

Project manage a new team of 12 specialist hires in 12 weeks, or recruit 800 people across multiple UK sites in a year? That's just another day at the office for our RPO delivery teams. Whether you're building advanced manufacturing capabilities, leading a digital transformation project, or managing high-volume recruitment for contact centres or warehousing operations, we are experts in recruitment project management on a nationwide scale. Over the coming weeks, we'll share insights into modern RPO models and how they've evolved to meet today's recruitment challenges. Follow us to discover how RPO could benefit your business. Want to know more? Drop Dean Durrant a message to explore how RPO could transform your recruitment strategy. #RPO #MSP #ProjectRecruitment #Recruitment 

We’re excited to announce that we’re once again partnering with One Utility Bill!   Based in Newcastle, One Utility Bill is at the forefront of simplifying utility management, helping renters, homeowners and letting agents streamline their services with ease and transparency. At Greenbean, we’re thrilled to leverage our recruitment expertise to help attract top talent that will drive their vision forward.   With an impressive 8.5 out of 10 employee recommendation rating, it’s clear that One Utility Bill is a fantastic place to work. Explore opportunities to join their team here > https://lnkd.in/ebsn9Ghu   #greenbeanrpo #oneutilitybill #northeast #customerservice #hiringnow

Did You Know? Contact Centre Insights 📊 A startling 74% of contact centres are "throwing agents in at the deep end" on Day 1 without any pre-start familiarisation visits. Research reveals that intensive agent onboarding and support could drastically reduce the attrition rate of new agents. Yet, only 34% are actively hiring seasoned agents to meet evolving customer demands. The focus seems to be on enhancing the skills of current agents and optimising technology and processes. GROW recognises these challenges and is here to revolutionise the onboarding experience: ✅ Comprehensive pre-boarding and familiarisation sessions to ensure agents are ready from Day 1. ✅ Tailored training modules emphasising both soft skills and technical knowledge to nurture and uplift existing talent. Find out more about GROW and ensure no agent is left behind in the deep end! Elevate agent performance, satisfaction, and retention. 🔗 https://lnkd.in/e2Phv2tV #greenbeanrpo #GROW #contactcentres #recruitment #training

Let's demystify RPO - what does modern Recruitment Process Outsourcing really look like? There's a common misconception that RPO is just for corporate giants hiring hundreds, or that it's an expensive, inflexible solution. The reality? Our RPO solutions adapt to your needs, whether you're a scaling business looking to optimise your recruitment, or an established organisation needing support with just one or two complex hiring projects. The key difference? We become an extension of your team, bringing expertise and processes that deliver results while protecting your employer brand and budget. Over the coming weeks, we'll share more insights into how modern RPO drives business growth and transforms talent acquisition strategies.  Want to explore how RPO could work for your business? Drop Dean Durrant a message to learn more. #RPO #ProjectRPO #ProjectRecruitment #Recruitment  

Securing the right talent for business transformation has become increasingly difficult. Businesses face a shortage of skills in critical areas like AI, digital transformation, and cybersecurity, all while battling the pressure to fill roles quickly. Coupled with internal expertise gaps, these challenges make it harder for companies to stay ahead and drive successful change initiatives. In his latest article, Dean Durrant breaks down these recruitment challenges and highlights how Project RPO can be the solution. Learn how specialist knowledge and scalable recruitment strategies can help your business overcome these hurdles. Read the full article to find out more > https://lnkd.in/enJ2VAyg #ProjectRPO #ProjectRecruitment #ChangeManagement #DigitalTransformation #Recruitment 

We’re excited to continue our partnership with The Inn Collection Group, a hospitality brand operating out of the North East, with inns across the North of England and Wales. As the colder months roll in, what better time to join a company that prides itself on warmth—one of their core values! They’re searching for a Customer Service Centre Manager to support their continued growth. If you’re passionate about creating cosy, unforgettable guest experiences and share their values of customer focus, honesty, and respect, this could be your perfect role this winter! Discover more and see why 'you’ll fit right inn'! > https://lnkd.in/e29vabvU #customerservice #jobopportunity #recruitment #hospitality #youllfitrightinn

David Wilkinson, Technical Excellence Lead and Sunderland Site Lead at RSA, will join Julie Mordue for an inspiring Talking Talent session. This conversation will explore Dave’s career, his advocacy for people with disabilities, and his leadership in promoting ED&I initiatives within the organisation. Dave began his journey in the call centre industry over 21 years ago, starting in an entry-level position while attending university. Originally studying computing and teaching, Dave soon found his passion for leadership and coaching within RSA. He built a long-term career with the company, leveraging his skills to take on senior leadership roles, including resource planning and head of controls and conduct for RSA's personal lines business. As a long-standing site leader for RSA’s Sunderland office, Dave oversees people and continuity elements, driving both business performance and workplace culture. His recent move to the Chief Underwriting Office reflects his passion for enhancing controls and conduct while supporting RSA’s broader goals. Living with a life-limiting disability, Dave is a vocal advocate for employees with both visible and unseen disabilities. As the co-chair of RSA's employee resource group, RSA Ability, Dave is instrumental in advancing the company's culture and supporting its Diversity, Equity, and Inclusion (DE&I) agenda. Through his leadership, RSA continues to foster an inclusive environment where every employee is empowered to thrive. Join us for this insightful conversation with Dave as he shares his career journey, his advocacy work, and his vision for a more inclusive future in the workplace. #talkingtalent #diversity #inclusion #contactcentre #leadership

Join Julie Mordue alongside industry experts Dean Durrant, Craig Dalziel, and Catherine Hingston for an engaging LinkedIn Live session focused on how businesses can attract the right talent to fuel successful digital transformation. 🎧 Exploring the HR-IT Partnership in Digital Transformation 📅 Monday the 4th of November 🕓 12:00 – 12:30 pm Hit 'Attend' below so you don’t miss this insightful discussion! #TalkingTalent #DigitalTransformation #HR #IT #ChangeManagement #Recruitment #Skills

World Menopause Day 2024 focuses on "Menopause at Work." ♀️ Did you know? •100% of cisgender women experience menopause, which means they may be impacted at work. •It affects colleagues and family members too. •1 in 4 consider leaving their job due to symptoms. •1 in 10 actually do leave their job due to symptoms. Julie Mordue emphasises the critical need to support women and cultivate allies in the workplace, especially given the UK's current skills shortage. By fostering understanding and implementing supportive measures, we can create more inclusive work environments that benefit everyone. Let's turn awareness into action! 💚 #inclusiveworkplace #menopauseawareness #menopause #menopausesupport #wellbeing

Join us for an insightful LinkedIn Live session where we’ll explore the vital collaboration between HR and IT in driving successful digital transformation. Julie Mordue will be in conversation with recruitment industry experts Dean Durrant, Craig Dalziel, and Catherine Hingston to discuss how businesses can recruit the right talent to overcome the challenges of change and transformation. Key highlights: •Beyond Technology: Successful transformation requires a strong partnership between HR and IT to embed technology into the business for lasting change. •Top Skills for Digital Transformation: Discover the seven essential skills for transformation success, such as cybersecurity, data analytics, and change management. Recruiting these roles is vital to ensuring your business thrives. •Recruitment Challenges: We'll explore the challenges in finding specialised tech and change management professionals, ensuring not just the right skills but also cultural fit. •Upskilling and Future-Proofing: HR, in collaboration with IT, plays a key role in upskilling employees with the latest skills to prepare for the future. •Boosting Productivity: A combined HR-IT approach ensures smooth tech adoption and increases employee engagement and productivity. •Recruitment Project Management: Learn how our solutions help businesses find the right talent to manage both the technical and people-focused aspects of digital transformation. 🗓️ Date: Monday 4th November ⏰ Time: 12.00 – 12.30 pm Don't miss out—mark your calendars and join the discussion. #TalkingTalent #DigitalTransformation #HR #IT #ChangeManagement #Recruitment #Skills