The DDC Group

The DDC Group

Outsourcing and Offshoring Consulting

Southport, Merseyside 5,653 followers

A global network of business process outsourcing (BPO) companies

About us

The DDC Group is a worldwide network of BPO companies established in 1989 and today serves clients in over 30 languages across North America, UK, Europe, and Asia-Pacific. With over 30 years of proven business process excellence, The DDC Group has guided clients through globalization, market fluctuations and technological determinism, and now boasts a diverse offering of innovation-driven, knowledge-based solutions. Our wide array of resources, innovative technologies, proprietary workflows, subject matter expertise, and deep connections with key influencers in strategic regions and sectors allow us to deliver services in a uniquely flexible and reliable framework that maintains both unyielding business continuity and service level agreements despite market volatility. Across all of our member companies, DDC’s 7,000-strong industry-trained, subject matter experts apply their decades of experience to achieve compelling results for each of our clients worldwide.

Industry
Outsourcing and Offshoring Consulting
Company size
1,001-5,000 employees
Headquarters
Southport, Merseyside
Type
Privately Held
Founded
1989
Specialties
Finance & Accounting Outsourcing, Freight Process Outsourcing, Shared Service Environments, Customer Lifecycle, IT Outsourcing, and Intelligent Automated Processes

Locations

  • Primary

    Pelican House, 119c Eastbank Street

    Southport, Merseyside PR8 1DQ, GB

    Get directions
  • 4611 Plettner Lane

    Suite 130

    Evergreen, CO 80439, US

    Get directions

Employees at The DDC Group

Updates

  • View organization page for The DDC Group, graphic

    5,653 followers

    In partnership with The Christie Charity , the Yabba Dabba Doo is a non-profit event organization dedicated to supporting the cancer treatment programs and the patients of The Christie NHS Foundation Trust. Founded by DDC chairman of the board Jan Trevalyan, the Yabba Dabba Doo celebrated its 10th annual event by raising £250,000 to support children with Autism and ADHD who are battling cancer. The 2024 gala featured Professor Jon Bell and Dr. Hannah Slevin, who spoke passionately about their research in support of this important mission. To learn more about The Christie Charity, visit: https://hubs.ly/Q02WGvWf0 DDC is a proud sponsor of this event and the commendable work of the entire Christie NHS team. To learn more about The DDC Group’s commitment to social responsibility, visit: https://hubs.ly/Q02WGx4Z0

    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
    • No alternative text description for this image
  • View organization page for The DDC Group, graphic

    5,653 followers

    We hope all who celebrated the festivities of Diwali experienced joy and meaningful moments. This Festival of Lights embodies the values of light over darkness, unity, and gratitude. Let’s carry these lessons of collaboration and resilience into the future. From all of us at DDC, we wish you strong connections and continued prosperity.

    • No alternative text description for this image
  • View organization page for The DDC Group, graphic

    5,653 followers

    Maximize your logistics efficiency with insights from DDC FPO. Their blog article breaks down the bill of lading lifecycle and shares actionable strategies for optimizing your supply chain. Don’t miss out—read it below.

    View organization page for DDC FPO, graphic

    1,030 followers

    Understanding the intricacies of the bill of lading is essential for optimizing supply chain operations. Our blog article explores the BOL lifecycle, highlights key areas for improvement, and offers actionable insights to enhance efficiency and accuracy in your logistics processes. Discover how to leverage technology and expert collaboration for a competitive advantage. Click here to read more: https://hubs.ly/Q02VpxY_0

    The Lifecycle of a Freight Bill of Lading & Focus Areas for Improvement

    The Lifecycle of a Freight Bill of Lading & Focus Areas for Improvement

  • View organization page for The DDC Group, graphic

    5,653 followers

    We are honored to announce that the American Trucking Associations has recognized DDC FPO as the leader in the industry supplier category for the 2024 Mike Russell Trucking Image Award. This award underscores our commitment to enhancing the trucking industry's image by modernizing freight processes. Innovative solutions, particularly through DDC Sync, reflect our dedication to demonstrating the industry's essentiality, professionalism, and commitment to quality service on and off the highways. Thank you to the ATA for this recognition and to Great West Casualty Company for your sponsorship of this award. To learn more about the Mike Russell Trucking Image Award and this year’s honorees, visit: https://hubs.ly/Q02TSV080

    • No alternative text description for this image
  • View organization page for The DDC Group, graphic

    5,653 followers

    Coming out of meetings this week with the DDC’s leadership in the Balkan region, CEO Nimesh Akhauri said, “The wealth and depth of domain expertise, technology intervention in processes, and client relationships are enabling DDC to create centers of excellence that are the first of their kind.” Representatives of DDC’s global leadership and CX teams convened in offices in Bosnia to connect on some key initiatives that will help shape the future for the industries we serve. DDC MLS

    • No alternative text description for this image
  • The DDC Group reposted this

    View organization page for DDC MLS, graphic

    3,090 followers

    🔹  Meet Our Rising Stars at DDC MLS!   Say hello to ⭐ Selma Smailhodžić, who rose from agent to manager at just 26, and ⭐ Kenan Puzo, who started with us as a student and is now a manager at 29. Their paths highlight the growth opportunities available at DDC MLS. At DDC MLS, we provide a wealth of opportunities for professional growth and advancement, making us the ideal destination for newcomers embarking on their careers and experienced individuals aiming to excel in the rapidly expanding BPO sector. 🚀 👇 Join Selma and Kenan, and take your career to the next level with us! Check the comments to explore career opportunities at DDC MLS. #DDC #DDCMLS  #DDCMLSSpotlight 

    DDC MLS: Selma i Kenan izgradili su karijeru u poznatoj svjetskoj grupaciji

    DDC MLS: Selma i Kenan izgradili su karijeru u poznatoj svjetskoj grupaciji

    kulturaposlovanja.ba

  • View organization page for The DDC Group, graphic

    5,653 followers

    Happy National Customer Service Week 2024 - A big thank you to our incredible customer support professionals on the DDC team.

    View organization page for DDC OS, graphic

    3,422 followers

    🌟 It's National Customer Service Week 2024! ⭐ We want to take a moment to celebrate and give a huge shoutout to the incredible customer service professionals who are the foundation of our DDC team! 🙌💼 Your dedication, passion, and commitment to delivering exceptional service make a world of difference every day. We are proud to have such a talented group of people representing us and putting our customers first. Thank you for everything you do! 💙 #NationalCustomerServiceWeek #TeamDDC #CustomerServiceExcellence #NCSW2024

    • No alternative text description for this image
  • The DDC Group reposted this

    View organization page for DDC OS, graphic

    3,422 followers

    🌍🎙️ Happy International Podcast Day! 🎙️🌍 At DDC OS, we believe in the power of sharing knowledge, stories, and insights that drive our industry forward. We're incredibly proud that several of our talented team members have been featured on the Get out of Wrap podcast. From discussing the latest trends in outsourcing to sharing personal experiences in the industry, our team has contributed to thought-provoking conversations that truly matter. 🧠💡 Martin Teasdale keep up the fantastic work, we highly recommend anyone in the contact centre world check him and his podcast, Get out of Wrap, out! Find all of our episodes here! 🎧⤵️ https://lnkd.in/eAAwXrkB #InternationalPodcastDay #GetOutOfWrap #TeamDDCOS

    • No alternative text description for this image
  • View organization page for The DDC Group, graphic

    5,653 followers

    The DDC Group is proud to sponsor the 10th-anniversary Yabba Dabba Doo Ball this Saturday, 28th September. All proceeds will benefit The Christie Charity to support vital research for young adult cancer patients and survivors with autism and ADHD. With a rich history of bringing the community together, this event, hosted by DDC’s Founder and Chairman, Jan Trevalyan, and philanthropist Lisa Marriott, has made a meaningful difference in countless lives by raising significant funds over the years. To pre bid or donate directly to The Christie Charity visit: https://hubs.ly/Q02Rj1Mn0 To learn more about The DDC Group’s commitment to social responsibility, visit: https://hubs.ly/Q02Rjnjl0

    • No alternative text description for this image

Affiliated pages

Similar pages

Browse jobs