Hays Travel’s cover photo
Hays Travel

Hays Travel

Travel Arrangements

Sunderland, Tyne & Wear 24,533 followers

A great place to work where we are all one Hays family - come and join the fun with fantastic career prospects!

About us

With more than 40 years’ experience, Hays Travel is proud to be the UK’s largest independent travel agent, offering excellent service, value and choice in short haul, long haul, and cruise holidays. In 2023, we were also voted the nation’s favourite travel agent, winning three gold awards at the British Travel Awards thanks to public vote, including Best National Travel Retailer. This year brought further accolade as we were recognised as the travel industry’s Best Agency to Work For. Established by John Hays in 1980, John and Irene Hays became ‘Heroes of the high street’ in 2019, when Hays Travel acquired the entire portfolio of former Thomas Cook shops, providing re-employment opportunities to the 2,500 staff who were made redundant. Hays Travel has continued to grow and now has over 490 branches across the UK and employs 4,500 people. As a family-owned independent agency, what sets Hays Travel apart is our friendly and professional colleagues; we value our people, our customers and the communities where we operate. Being independent, we can offer our customers impartial advice and an extensive range of travel opportunities from hundreds of suppliers, whether in our branches, via our contact centre, through our network of homeworkers, or via our franchisees and independence group members. Throughout its history, Hays Travel colleagues have worked hard to help the communities where we operate. Each year every one of our branches receives £500 to invest in their local community. The Hays Travel Foundation, established in 2015, works with a wide range of organisations and charities to help young people achieve and be the best that they can be in their health, sport, the arts, and education. A friendly atmosphere, positive ethos and supportive culture filter through all parts of our company. If you are enthusiastic, have a passion for travel and like working as a team; then join us and be a part of our success.

Industry
Travel Arrangements
Company size
1,001-5,000 employees
Headquarters
Sunderland, Tyne & Wear
Type
Privately Held
Founded
1980
Specialties
holidays, travel, package holidays, ski holidays, sun holidays, cheap holidays, and family holidays

Locations

  • Primary

    Hays Travel Ltd

    Vine Place

    Sunderland, Tyne & Wear SR1 3NA, GB

    Get directions

Employees at Hays Travel

Updates

  • View organization page for Hays Travel

    24,533 followers

    Always dreamed of working in Social Media?! 📲💭 We have two exciting opportunities for you to come and join our Social Media Operations department! We're on the lookout for a Social Media Coordinator and a Social Media Training & Support Executive to join us. Our team are used to working in the fast-paced and exciting world of travel - constantly learning how to adapt, stay on-top of social trends, and provide exceptional support to our colleagues throughout the business on how they can leverage the power of social media in the travel industry! What makes you the perfect fit for our team? We're searching for individuals who have a passion for Social Media Marketing and coaching, are driven to continuously improve results, and can add a flare of creativity to all they do. At Hays Travel, we invest in your potential - with opportunities for growth and development! From talent programmes to worldwide educational visits, and so much MORE. Are you up to the challenge? Apply NOW: https://bit.ly/4bDL1Fs

  • 🏆 Hays Travel Shortlisted for TTG Top 50 Special Categories 🏆 We’re thrilled to share that two of our amazing colleagues have been shortlisted for the TTG Top 50 Travel Agencies special categories! 🎉 Our Be the Sunshine winner, Tiffany Scott-Reynolds from Ipswich, has been nominated for the Customer Service Champion award. Tiffany's dedication knows no bounds – she even spent her day off helping an elderly customer with their passport and accompanying him to Heathrow to ensure he made his flight safely. 🧡 The Community Hero Award nomination goes to our fantastic Whitley Bay team! In addition to managing a busy branch, they organised six coach trips in 2024, taking 350 customers to five destinations and raising an incredible £5,602 for charity. 💙 As The TTG Top 50 Travel Agencies celebrates outstanding customer service and expertise, we’re incredibly proud to see our Hays Travel divisions recognised across multiple categories. 🥳 ⭐ Regional categories ⭐ ✨ Top Travel Agency - South East: Hays Travel Bexleyheath ✨ Top Travel Agency - North East: Hays Travel Teesside Park and Seaside Travel Easington (IG) ✨ Top Travel Agency – North West: Designer Travel Ramsbottom (IG) ✨ Top Travel Agency - Scotland: Hays Travel Dundee, Murray Travel Inverness (IG) and Thorne Travel Kilwinning (IG) ⭐ National categories ⭐ ✨ Top Ocean Cruise Agency: Hays Travel ✨ Top Wedding & Honeymoon Agency: Designer Travel (IG) and Thorne Travel (IG) ✨ Top Touring & Adventure Agency: Designer Travel (IG) ✨ Top Homeworking Agency (Large): Hays Travel and Not Just Travel (IG) We look forward to the awards on 24 April 2025 at Victoria Warehouse in Manchester and wish all nominees the very best of luck. 🤞 Thank you to everyone who helped make this achievement possible! 💪

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  • 🏆 Local Community Partnership Roundup - February 2025 🏆 Many of our branches have fundraised for charities close to them, here are some highlights… 🧡 Hays Travel Denton decided to utilise their budget to support Reuben's Retreat, a charity offering family support for those experiencing children living with medical complexities and child loss. The branch's efforts involved leading a comedy night, a night bringing smiles to everyone. Their incredible efforts raised £1,000, providing vital funds to help Reuben's Retreat continue it's amazing work. 💙 Hays Travel Mansfield hosted a coffee morning, cake sale and raffle in aid of charity Lashes Foundation, founded in memory of beloved Evie Jane Wilson. The charity aims to relieve financial hardship, sickness and poor health amongst the community, particularly the elderly and disadvantaged people in Clipstone Parish and surrounding areas. The branch raised a fantastic £200 from the event. 🧡 Hays Travel Swansea organised a charity night in support of Singleton Hospital Baby Special Care Unit. The evening consisted of live music, travel quizzes, raffles and much more. Their incredible efforts raised over £1,000 for the NICU, helping provide specialist intensive care for newborns. Well done to all our branches for all their incredible hard work 👏

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  • 🌸 Happy International Women’s Day! 🌸 Today, we celebrate the incredible women at Hays Travel, including our inspiring CEO, Dame Irene Hays, whose leadership continues to guide and shape our success. 💪✨ From the women leading the way in our branches and departments, to those in all roles across the business, we’re proud to champion and support each other as we work together to create a more inclusive, empowered future. 🙌 Here’s to breaking barriers, uplifting one another, and celebrating the achievements of women everywhere 🧡💙

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  • 🎉 Happy Employee Appreciation Day! 🎉 Today, we’re taking a moment to recognize and celebrate the incredible dedication and passion of all of our Hays Travel team. Whether you’re creating and selling dream holidays in our shops, supporting behind the scenes in head office, or working hard at home as one of our proud Personal Travel Consultants – you make a difference every day! We’re proud of the hard work, enthusiasm, and positivity our colleagues bring, and we couldn’t be where we are without YOU. Thank you for everything you do! 💙🌟

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  • 🏆 Hays Travel Ranked 53rd in the UK’s Best Employers List! 🎉 We are thrilled to announce that Hays Travel has been ranked 53 out of 500 businesses in the Financial Times’ first UK’s Best Employers list. Dame Irene Hays commented: "This ranking reflects the emphasis we place on supporting and developing our people, who are at the heart of our business." Thank you to all our amazing employees for making this possible! 👏

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  • Great to see our amazing People Team getting ready to embark on their training adventure across the UK! Thank you for all of your hard work! 🎉

    Before we hit the road next week to deliver People Management training to our fantastic managers across the UK at Hays Travel, we took a moment today for a new team photo. I’m so grateful to work with these amazing people everyday! Looking forward to my first couple of sessions - East and West Scotland! 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Rosie Charlton Deborah Farmer Mark Proud Beth Leary Nichola Wright MCIPD Julie White Erin McDonough Charlotte Coleman Zofia Johnson Josh Wilson Assoc. CIPD Hays Travel

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  • We're so proud to be able to help support the INCREDIBLE work of The Wave Project through the Hays Travel Foundation! 🧡💙 We look forward to seeing what difference this project will make in the Isle of Wight & #SurfTherapy community! 🌊

    View organization page for The Wave Project

    7,412 followers

    🌟 A huge thank you to Hays Travel for their generous grant! Your support will make a real difference to the work we are doing and provides funding towards our #SurfTherapy courses on the Isle of Wight in 2025. Last year, we supported 80 young people through our Surf Therapy; made 330 session spaces available at our Surf Club and delivered 10 #AdaptiveSurfing sessions to young people with physical disabilities at our #IsleOfWight hub.    Whilst we are incredibly grateful, it is important to highlight how challenging it is to raise funds on the island. The Isle of Wight may be beautiful, but its location and smaller community make fundraising a real struggle. Every contribution, no matter how big or small, makes a world of difference.    Supporting The Wave Project in 2025 is an incredible opportunity for Isle of Wight businesses to make a lasting impact on local communities. Your business can help provide life-changing Surf Therapy for young people, boosting their confidence, physical health and mental wellbeing. In return, your business shows a commitment to social responsibility and can inspire a sense of pride and unity within the community. It is a chance to be part of something positive, promote well-being, and make a tangible difference on the island   Whether you are an individual or a business we have great ways you can support us; from volunteering, to taking part in one of our Charity Challenges to our Business Alliance and Feel Good Food Club schemes. Please do get in touch if you would like to learn more: https://lnkd.in/efgCGPEW 📸 Photography by Neil Cain #businesssuport #charitysupport #haystravel

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  • View organization page for Hays Travel

    24,533 followers

    🎉 Hays Travel Foundation Funding Takeover Festival 2025 🎉 The Hays Travel Foundation is proud to support The Customs House and its award-winning Takeover Festival 2025. Thanks to this funding, the Festival will continue to provide a platform for 13-18 year old artists, offering workshops, live performances, and hands-on experience in festival management. This year, the Festival will also expand its diversity and inclusivity efforts, giving more young people across the region the chance to showcase their talents and develop their skills. 🎭🎤 Toni Gibson, Head of Sales Operations and Community Initiatives at Hays Travel, said: “Supporting the wellbeing and opportunities of young people is at the heart of what we do, and we’re proud to help provide this platform for young creatives to gain vital experience.”.

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