Health Call Solutions

Health Call Solutions

Hospitals and Health Care

Gateshead, Tyne and Wear 1,200 followers

Health Call is a 100% NHS-owned organisation providing digital health and care solutions.

About us

An award-winning NHS-owned digital health company, we design and implement digital solutions to help the health and care sector reduce operational delivery costs while improving patient experience and outcomes. Designed by clinicians, our solutions improve connectivity with patients and support the delivery of exceptional, patient-centric, and place-based care. Our products include a Patient Engagement Portal for the NHS App and a remote monitoring solution for excellent virtual care delivery. Digital clinical safety is central to all that we do, and our expert team also offer accessible and comprehensive clinical safety consultancy.

Industry
Hospitals and Health Care
Company size
11-50 employees
Headquarters
Gateshead, Tyne and Wear
Type
Partnership
Founded
2014

Locations

  • Primary

    Unit 20A Enterprise House

    Kingsway

    Gateshead, Tyne and Wear NE11 0SR, GB

    Get directions

Employees at Health Call Solutions

Updates

  • View organization page for Health Call Solutions, graphic

    1,200 followers

    Calling all NHS professionals! We need your insights! Digital transformation in healthcare is no longer a luxury—it's a necessity. From the conversations we're having we know it's not always smooth sailing. So we're very curious. Your experience matters! Please vote in the poll and share the real challenges for digital adoption facing NHS Trusts today. But we're not stopping there. We want to go beyond identifying problems—we're looking for solutions. 💡 Leave a comment below: What do you think would help overcome these barriers? Whether it's innovative funding models, new training approaches, IT solutions, or patient engagement strategies, we want to hear your ideas! Let's work together to break down these barriers and usher in a new era of digital healthcare. Your input could spark the next big innovation in the NHS! #NHSDigitalTransformation #HealthcareTech #InnovationInHealthcare #NHSFuture

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  • View organization page for Health Call Solutions, graphic

    1,200 followers

    Health Call ❤️ Passion for patient safety 'We're passionate about sharing our knowledge and experience to ensure digital health solutions are used safely.' - Health Call Clinical Safety Team Every digital health solution needs robust clinical safety assurance. Need clinical safety assurance or advice from a trusted NHS-owned company? Read more here: https://lnkd.in/eu-KW4mY As healthcare leaders, what drives your commitment to clinical safety? Let's inspire each other! #PatientSafety #NHSPassion #DigitalHealthcare

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  • View organization page for Health Call Solutions, graphic

    1,200 followers

    An interesting read from the Guardian highlighting the importance, and challenges, of clinical safety assurance: https://zurl.co/rcPY. Our CSO, joe horne has provided some insight on his experience of working with colleagues within the NHS to deliver digital clinical safety assurance: “I work closely with NHS trusts that face a shortage of dedicated Clinical Safety Officer time; I also provide support to suppliers seeking clinical safety assurance to meet regulatory compliance. One recurring challenge I've observed is that clinical safety often plays a secondary role in both the development (DCB0129) and implementation (DCB0160) phases of projects. Ring-fencing time for Clinical Safety Officers can be a challenge due to capacity pressures on the NHS which can leave deployments vulnerable, with limited oversight of potential safety risks and their long-term consequences. While we have mandated standards and requirements in place, it requires resource to continually audit and maintain clinical safety assurance and as a result potentially avoidable risks can become reality. The pressing question is: how do we elevate the standard of clinical safety across the board, ensure consistency among providers, and prevent further financial drain by keeping clinical safety assurance processes within the NHS?" We'd love to hear of your experience with digital clinical safety and its consideration. Do you feel that clinical safety has the appropriate focus and resource?

    NHS electronic health records pose ‘serious safety risks’

    NHS electronic health records pose ‘serious safety risks’

    theguardian.com

  • View organization page for Health Call Solutions, graphic

    1,200 followers

    Did you know? Health Call offers secure, NHS-compliant Cloud hosting! ☁️ As an NHS-owned company, we understand the unique compliance needs and challenges faced by healthcare organisations. Our team is perfectly positioned to support trusted Cloud implementation, whether it's public, private, or hybrid. Why choose Health Call for your Cloud hosting needs? ✅ NHS-compliant: We know the ins and outs of NHS data and cyber security requirements ✅ Policy aligned: We support the UK's 'Cloud First' policy for public sector ✅ Cost-effective: Say goodbye to expensive on-premises infrastructure ✅ Trusted partners: We work with the leading Cloud providers At Health Call, we're your NHS-owned partner in navigating the complex world of healthcare IT. Which Cloud service would be best for your organisation? Public, hybrid or private Cloud services? Find out more here: https://zurl.co/BCef #NHSCloud #HealthTech #SecureHosting #DigitalHealthcare #CloudFirst

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  • View organization page for Health Call Solutions, graphic

    1,200 followers

    Navigating Clinical Safety in Digital Health: Tip #4 from Joe Horne Ending our series of tips through clinical safety in digital health, our Clinical Safety Support Officer, Joe Horne, provides our last and most valuable insight: TIP #4: 👥 "Engage a Clinical Safety Officer as early as possible and work out what elements of the safety work they wish to delegate." Why is this crucial? • Ensures expert oversight from the start • Clarifies roles and responsibilities early • Streamlines the safety assurance process Remember: Early engagement with a Clinical Safety Officer sets the foundation for a robust safety strategy throughout your project's lifecycle. 🔍 Read more into Joe's insights on Clinical Safety in digital health: https://zurl.co/Eb2E 💡 When do you typically involve a Clinical Safety Officer in your projects? Share your experiences and best practices below! #ClinicalSafety #DigitalHealth #PatientSafety #HealthTech

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    1,200 followers

    More Navigating Clinical Safety in Digital Health: Tip #3 from Joe Horne Looking further into the realm of clinical safety within digital health, our Clinical Safety Support Officer, Joe Horne, shares another crucial insight: TIP #3: 📖 "Consider the Clinical Safety Case Report as a narrative of the whole process of assuring safety." This is a live document and should be kept up to date throughout the whole lifecycle of the solution! 🔍 Explore more of Joe's insights on Clinical Safety in digital health: https://zurl.co/fBHF 💡 How do you approach writing your Clinical Safety Case Reports? Share your experiences below! #ClinicalSafety #DigitalHealth #PatientSafety #HealthTech

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  • View organization page for Health Call Solutions, graphic

    1,200 followers

    We know that keeping some of our most vulnerable patients at home provides the best outcome for everyone, especially the patient. A recent study revealed how Health Call's Digital Care Home is making a real difference at ensuring care home residents are cared for at home, with A&E visits reduced by 11% and a 25% reduction in emergency admissions. Read more here: https://zurl.co/kr8r This is just the beginning for where digital solutions can offer efficiency and improved patient outcomes. What other tech-driven improvements do you think could be made? We'd love to hear your experiences or suggestions below! #HealthTech #Innovation #PatientCare #NHS

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