“Hook's allowed us to be more proactive, getting in front of our renewals faster, and to do more with less.” We're incredibly proud of our partnership with Salesloft. Hear from Sam Loveland (CCO) and Natasha Evans (VP, Global Customer Success) about how Hook is changing the game for their customer teams 🚀 #saas #testimonial #domorewithless #customersuccess
About us
Hook accurately predicts revenue growth from your customers. We use data science to identify your highest value customers, how to keep them and maximise revenue. We do this by mapping out risk or upsell opportunity with automated engagement results for every customer. With predictive machine learning, we help growth teams take the guesswork out of their day to day - and focus on spending their time where it matters. Ramp up quality engagement, stop guessing what works and own your NRR.
- Website
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http://hook.co
External link for Hook
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- London
- Type
- Privately Held
- Founded
- 2020
- Specialties
- SaaS, B2B SaaS, Renewals, Retention, and Customer Success
Products
Locations
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Primary
London, GB
Employees at Hook
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Rav Dhaliwal
Investor, Board Member, Venture & Limited Partner at Crane Venture Partners | Top 25 Customer Success Influencer 2021 & 2022
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Firaas Rashid
Founder & CEO @ Hook | Building the self-driving engine for revenue growth
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Nic Parry
Senior Software Engineer at Hook
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Aushim Krishan
VP Of Engineering at Hook
Updates
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🤔 How can you future-proof your retention rate? Discover how Hook helped Salesloft 👉 https://bit.ly/3YelQDf
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📣 Calling all #Revenue functions – we need your help! … We’ve just launched a report on Revenue Trends for 2025, and we’d love to hear from all Revenue teams. The survey takes less than 10 minutes to complete, plus, you’ll be entered into a £250/$250/€250 prize draw for a voucher of your choosing! Why participate? 🤖 Help shape a detailed report on projected revenue trends for 2025 📊 Receive early access to the results and analysis ⏱ It’s quick and we greatly appreciate your help. Whether you’re in Customer Success, Sales, Account Management, RevOps, or the like, your insights are invaluable! Take part here: https://bit.ly/3BJhqfL
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Your customers are important – don't lose them. Discover in minutes how you could retain more customers. https://bit.ly/3BDHclz
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Last week the Hook team spent some time in sunny Ibiza for our bi-annual Team Day ☀️. From insightful workshops to team challenges and more, it was a great time for all the team to come together. Alongside sun, sea and sand, the team got to build connections, dive into some great solutions and share some unforgettable moments 🙌 We're all looking forward to the months ahead! P.S. Want to join us at the next one? We're hiring: https://hook.co/careers/
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We're delighted to have been featured as one of LinkedIn's Top 20 Startups of 2024! 🎉 We're really proud of the work we've been doing and it's an honour to be recognised on this list along with other brilliant companies such as Lottie, TRIP, Hertility, Allica Bank, Volt.io, Connectd, Runna, Skin + Me, UNTIL, THIS™, Mintago, Sona (getsona.com), Omnipresent, Connect Fibre, Bactobio, Robin AI, Primer, AutogenAI and BVNK 👏 Read all about it here 👉 https://lnkd.in/eamCF3xv
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This week we hosted the UK Revenue Operations Network at Hook HQ and what an evening it was 🎉 We spent the evening discussing the RevOps tech stack in 2024, including the most in-demand software for revenue teams, upcoming trends and the need for specialised tools vs all-in-one platforms. Special thanks to our panellists and organisers Kirsty Charlton, Alex Williams, Emma Blackburne and Alex Freeman for all the insights and advice - we can't wait for the next one! #revops #revenueoperations #ukrevops #tooling
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Last night we hosted our first ever CS pub quiz and what a result! With five teams going head-to-head it was incredibly close, but congratulations are in order for our winners at Gearset (or 'team bucket hat' as they shall now forever be known) who now hold the title of 'Best CS Team' in the UK 🎉 Reckon you can beat them next time? Watch this space for announcements of our upcoming events 👀 #cs #quiz #customersuccess #nrr #winningteam
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📅 Mark your calendars for 17th September where the UK RevOps Network will be hosting their latest event, focused around the RevOps Tech Stack in H2 2024 We're thrilled to be supporting the event at our office, so come join us for an evening of networking, insights, drinks, and pizza! 🍕🍻 🎤Your panellists for the evening are Emma Blackburne from Juro, Alex Freeman from YouGov with moderation from the one and only Kirsty Charlton. 👥 They'll be discussing: - The cost and value of your tech stack 💸 - Top 10 most useful apps in your toolkit 📱 - Driving adoption and compliance 🛠️ - How to integrate your tech for success across GTM teams & the business 🎯 📍 Location: Hook's Offices, 21 Great Winchester Street, London, EC2N 2JA 🕕 When: 17th Sept, 2024 | 6:00 PM Secure your spot here: https://lnkd.in/dfCuSzci #RevOps #LondonTech
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Just three days to go until our big CS Pub Quiz, and there's all to play for! Whether you want to come with a team or play solo, you could be in with a chance to... 💸 Win a £250 spend at Mayfair restaurant Boccocino 🏆 Win a huge trophy 🎊 Win bragging rights as the best in CS All while being able to network and have fun with others in Customer Success. Ready to be the best in CS? RSVP here: https://lnkd.in/euZheHFw