Insight6 Kent

📈 Retail's Golden Quarter is Back! According to Retail Week, the UK retail sector will enjoy a bumper golden quarter for the first time since 2021. With 67% of Brits planning to spend the same or more this year, it's clear that consumer confidence is making a comeback. 🔗 Read more here: https://bit.ly/3Z544nX. This surge in spending means it's more crucial than ever to have a solid customer experience (CX) strategy in place. Whether online or in-store, delivering a seamless experience will be vital to capturing this renewed consumer enthusiasm. Are you looking for ways to enhance your CX this festive season? Check out our blog, The Christmas Experience: Tips For CX-Mas Delight, here: https://bit.ly/4atxGP6 #Retail #CustomerExperience #GoldenQuarter #CXStrategy #HolidayShopping

🚗 Is Your Dealership Meeting Consumer Duty Demands? Compliance and customer experience go hand in hand in the fast-paced automotive market. Our digital guide, "Revving Up The Customer Experience," is your roadmap to success. Get the insights, strategies, and tools you need to exceed regulatory standards and delight your customers. 👉 Download your guide today: https://bit.ly/3YdIVYj

💻 Is your business embracing digital customer experience? A recent article in Computer Weekly highlights how industrial product manufacturers and aerospace, defence, and construction companies are under pressure to enhance their Digital Customer Experience (DCX). The driving factors? These include evolving customer expectations, the need for operational efficiency, and growing competitive pressures. According to Deloitte, despite economic uncertainty, these companies continue to invest in technology and digital transformation to stay ahead. Read: https://bit.ly/3TNZVRS. Why? Because in today’s landscape, customer experience isn’t just a nice-to-have—it’s critical for survival and success. Customers won’t wait around if your digital experience doesn’t match up. Could your customer experience use a boost? Let’s talk about how insight6 can help keep your customers engaged and satisfied. #CustomerExperience #DigitalTransformation #DCX #Manufacturing #Construction

🏆 Want a winning CX strategy? Start with your team. Happy employees = happy customers. 💪 It’s a proven formula that drives success. Learn how to create a culture that prioritises both in our latest blog. 👉 Read here: https://bit.ly/3N3zWSL. #BusinessSuccess #CX #EmployeeHappiness #CustomerLoyalty

💡 Did you know? Happy employees are 12% more productive and create better customer interactions! Discover how boosting employee well-being can elevate your entire customer journey. 👉 Explore our blog post to see why EX and CX go hand in hand. Read: https://bit.ly/3N3zWSL. #HappyEmployees #CustomerSuccess #EmployeeEngagement

🚀 Are you ready to take one step in CX and transform your business? Every small improvement in customer experience can have a massive impact. Start your CX journey today, and let’s make those transformations real. 🌟 👉 Partner with insight6 and take that leap. We’re here to help you every step of the way: https://bit.ly/3dPiEa0. #CXTransformation #CustomerExperience #BusinessGrowth #insight6OneStep

🤔 What’s the secret to happy customers? It starts with happy employees! When your team is engaged, motivated, and satisfied, it reflects directly in the customer experience. Learn more about the link between Employee Experience (EX) and Customer Experience (CX) in our latest blog. 👉 Read the full blog here: https://bit.ly/3N3zWSL #EmployeeExperience #CustomerExperience #CX #EX

There is an undeniable connection between Employee Experience (EX) & Customer Experience (CX) & happy employees are more engaged & attentive to customer needs. Our recent blog explores how improving employee satisfaction can lead to better customer outcomes, increased loyalty, and overall business success.

📢 Is your business focused on keeping employees happy? If not, you’re missing out on a major opportunity to enhance your Customer Experience (CX). Find out why investing in Employee Experience (EX) pays off in our new blog! 👉 Read now: https://bit.ly/3N3zWSL. #BusinessGrowth #EmployeeExperience #CXStrategy

🌟 Ready to empower your team with exceptional CX skills? Look no further! At Insight6, we blend valuable feedback with our CX Specialists' expertise to create inspiring training for your team. Choose extraordinary, not ordinary! Are you ready to invest in your team's success? Explore our CX Training and Development solutions at insight6.com or call us at 0800 970 8987. #BusinessSuccess #CXTraining #EmpowerYourTeam