Founded in 2017, InTouchNow is an innovative provider of outsourced contact centre services to GP practices, law firms and other professional service businesses. We help organisations manage customer demand, protect their reputation and improve their customer experience.
In 2024, we are revolutionising the way businesses connect with their clients through a seamless blend of conversational AI and human expertise.
Our mission is to enhance customer satisfaction and streamline operations by integrating advanced AI technology with the ability to complete business specific tasks.
Our cutting-edge AI ensures efficient, 24/7 customer support, handling inquiries, scheduling appointments, and providing essential information with speed and accuracy. Complementing our AI solutions, our skilled call center professionals deliver personalised support, ensuring every client interaction is meaningful and effective. We understand the unique needs of different sectors and customize our services to provide the best possible support for each industry we serve.
Choosing InTouchNow means opting for efficiency, personalization, and scalability. Our AI solutions reduce wait times and improve response accuracy, leading to higher customer satisfaction and increased productivity for your business. Our human agents add a personal touch, understanding nuanced client needs and delivering exceptional service. Whether you're a small business or a large enterprise, our solutions are designed to grow with you, ensuring consistent and reliable support.
Innovation is at the heart of InTouchNow. We continuously innovate to stay ahead of industry trends, offering our clients the latest in AI technology and customer service excellence.
Join the future of customer interaction with InTouchNow, where technology meets human touch to create unparalleled service experiences.
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Industry
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Software Development
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Company size
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51-200 employees
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Headquarters
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Borehamwood, Hertfordshire
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Type
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Privately Held
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Founded
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2017
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Specialties
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Professional receptionists, Call answering, Messaging services, Secretarial services, Outsourcing, Business support, live chat, answering service, Conversational AI, and AI
