Ionic IT

𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐩𝐨𝐭𝐥𝐢𝐠𝐡𝐭: TES Group 📣 Excited to showcase the remarkable journey of our client, TES Group, with whom we've been in partnership since 2021. As their strategic IT partner, we've deeply integrated into their operations to understand their unique requirements. Our collaborative approach has led to significant enhancements in on-premise and cloud storage solutions, alongside the implementation of a robust disaster recovery plan, bolstering IT resilience and ensuring business continuity for TES Group's future growth. 🔗𝐅𝐮𝐥𝐥 𝐂𝐚𝐬𝐞 𝐒𝐭𝐮𝐝𝐲: https://lnkd.in/duWFJCHq 👉𝘙𝘦𝘢𝘥𝘺 𝘵𝘰 𝘵𝘳𝘢𝘯𝘴𝘧𝘰𝘳𝘮 𝘺𝘰𝘶𝘳 𝘐𝘛 𝘪𝘯𝘵𝘰 𝘢 𝘤𝘢𝘵𝘢𝘭𝘺𝘴𝘵 𝘧𝘰𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 𝘴𝘶𝘤𝘤𝘦𝘴𝘴? Reach out today at https://lnkd.in/dT-6E8Tg #WeAreInItTogether #Partners #ClientSuccessStories #IonicBond  

𝐈𝐧𝐭𝐫𝐨𝐝𝐮𝐜𝐢𝐧𝐠 .... 𝐁𝐫𝐞𝐧𝐝𝐚𝐧 𝐐𝐮𝐢𝐧𝐧, 𝐨𝐮𝐫 𝐝𝐞𝐝𝐢𝐜𝐚𝐭𝐞𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 𝐃𝐞𝐬𝐤 𝐀𝐧𝐚𝐥𝐲𝐬𝐭.  Brendan joined Ionic in 2022 and ensures that customer issues are resolved efficiently, providing our clients with a top-class service. He believes the key to success in IT Support is continuous learning and the ability to adapt to new tools and technology. 𝐐&𝐀 𝐰𝐢𝐭𝐡 𝐁𝐫𝐞𝐧𝐝𝐚𝐧 ✈️ 𝐂𝐡𝐢𝐥𝐝𝐡𝐨𝐨𝐝 𝐃𝐫𝐞𝐚𝐦: Pilot – The takeoffs and landings looked fun! 💻 𝐖𝐡𝐲 𝐈𝐓? I’ve always liked Computers / Video Games, and working in IT seemed like the most natural field to go into. 💪 𝐊𝐞𝐲 𝐒𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐬: Adaptability: The tech landscape is ever-changing, and I pride myself on my ability to quickly learn and adapt to new tools, technologies, and methodologies.    🛠️ 𝐓𝐨𝐨𝐥𝐬 𝐨𝐟 𝐭𝐡𝐞 𝐓𝐫𝐚𝐝𝐞: HaloPSA - Our centralised ticketing system that allows me to handle & track customer requests and issues efficiently. 🎯 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 𝐆𝐨𝐚𝐥𝐬: I would like to achieve advanced certifications in key areas such as cybersecurity or networking to deepen my technical expertise in these areas further. 💡 𝐌𝐨𝐭𝐢𝐯𝐚𝐭𝐢𝐨𝐧: Positive interactions with colleagues and a culture that values teamwork and innovation are key motivators for me and are deeply ingrained in the Ionic culture. 👨🔬 𝐅𝐚𝐯𝐨𝐮𝐫𝐢𝐭𝐞 𝐂𝐞𝐥𝐞𝐛𝐫𝐢𝐭𝐲: Brian Cox (The Physicist, not the Actor); I could listen to that man all day. 🐶 𝐑𝐞𝐥𝐚𝐱𝐚𝐭𝐢𝐨𝐧: Spend time with my dogs / 📺 Netflix. #MeetTheTeam #Ionic #ITSupport #WeAreInItTogether #EmployeeAppreciation

𝗢𝘂𝘁-𝗼f-𝗢𝗳𝗳𝗶𝗰𝗲 ✅ Our office will be closed on Monday, 26th August, for the bank holiday and will reopen on Tuesday, 27th. During this time, our support helpdesk will be closed, and all requests received will be addressed promptly once normal business operations resume. If you require emergency support during this time, please contact our support line on 𝐓𝐞𝐥: 𝟎𝟐𝟖 𝟕𝟗𝟔𝟒 𝟓𝟖𝟔𝟓 (𝐨𝐩𝐭𝐢𝐨𝐧 𝟏). We appreciate your understanding and cooperation. Wishing everyone an enjoyable break! #BankHoliday #OfficeClosure #OutofOffice

𝗪𝗲 𝗔𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴 - 𝗢𝗳𝗳𝗶𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 🏢 Due to continued growth, we are looking for a new Office Manager who will play a key role in the day-to-day operations of the business and work closely with our leadership team. If you are organised, enthusiastic, with a flair for numbers, and enjoy a varied role, this is the job for you! 🔗𝐀𝐩𝐩𝐥𝐲 𝐓𝐨𝐝𝐚𝐲 - Join us on our mission to make a positive impact on thousands of IT users daily https://lnkd.in/dk3feqN8 #HiringNow #OfficeManager #WeAreInItTogether #Ionic #IT

We're #hiring a new Office Manager in Magherafelt, Northern Ireland. 👇 Apply Today!

𝐃𝐨𝐧’𝐭 𝐉𝐮𝐬𝐭 𝐓𝐚𝐤𝐞 𝐎𝐮𝐫 𝐖𝐨𝐫𝐝 𝐅𝐨𝐫 𝐈𝐭…    A big thank you to Gary McLorn from TES Group for the kind words. TES is fully committed to ongoing investment in its IT systems, leveraging technology to drive its business success. Delivering transformative IT experiences for our clients is at the core of everything we do, and we are delighted to support the development and delivery of their IT strategy. 👉𝑹𝒆𝒂𝒅𝒚 𝒕𝒐 𝒆𝒏𝒆𝒓𝒈𝒊𝒔𝒆 𝒚𝒐𝒖𝒓 𝑰𝑻 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒚? Get in touch https://lnkd.in/dT-6E8Tg #ClientTestimonial #Partners #WeAreInItTogether #ItInnovation

👋 𝐒𝐚𝐲 𝐇𝐢 𝐭𝐨 Jason Dixon, 𝐈𝐓 𝐒𝐮𝐩𝐩𝐨𝐫𝐭 𝐄𝐧𝐠𝐢𝐧𝐞𝐞𝐫 𝐚𝐭 Ionic IT He is one of our dedicated Support Engineers, who ensures our customers receive top-notch assistance through our helpdesk. Jason and his wife Hannah welcomed their firstborn baby four weeks ago, and are currently working on a checklist of hacks to get their newborn into “sleep mode”! Congratulations to the Dixon family on their new addition! 𝐐&𝐀 𝐰𝐢𝐭𝐡 𝐉𝐚𝐬𝐨𝐧 🍸First job: I started working in a local bar at 16. 💻Why IT support?  I have always had an interest in technology, and I also enjoy helping people, working in IT support combines both. It is also an everchanging environment which I really enjoy, having to keep up to date with the latest technology keeps things challenging and interesting. 🔧Essential Tools:   Our remote management software is crucial to our job in IT support.  🎯Motivation: The drive to learn more and improve every day. 🌐Best Advice: “It’s always DNS.” 👪Perfect Day: Hitting the gym, enjoying lunch out, and spending quality time with family. 👩Admiration:  My wife, she puts everyone else before herself and I wouldn’t be where I am today without her. 🎶Best concert: Tool. #ITSupport #Technology #Congratulations #EmployeeSpotlight #MeetTheTeam #WeAreInItTogether

👋 𝗠𝗲𝗲𝘁 𝗧𝗵𝗲 𝗧𝗲𝗮𝗺 - 𝗞𝗲𝘃𝗶𝗻 𝗠𝗰𝗡𝗮𝗺𝗲𝗲 👋 A long-standing member of the team, Kevin McNamee is the first friendly face you’ll encounter as you enter the Ionic office. Kevin’s blend of technical acumen, dedication, and personal interests make him an invaluable member of the Ionic IT family. We look forward to his continued contributions and achievements.  𝗤&𝗔 𝘄𝗶𝘁𝗵 𝗞𝗲𝘃𝗶𝗻 💻 Why IT: lt started at a young age with my first computer, then during my years at school, technology was an option to study, so I pursued it further at Higher Education and University. 📊 Favorite Project: All projects are enjoyable to be involved in, there is a sense of pride when you’ve completed them, knowing that we are helping our clients grow and pushing them on from the IT changes we implement.   🎯 Professional Goals: To achieve Microsoft Azure, Intune, and Apple Certifications as part of my ongoing professional development.  💪 Motivation: Keeping a high standard and doing the job well.   ⚽ Childhood Dream: I wanted to be a professional footballer 📌 Best Advice: “Always treat people the way you would like to be treated.” 🏆 Proudest Achievement: Finishing 3rd at World Bowls in Pairs for Ireland in Aberdeen (March 2023) and winning the British Isles A Series Team Event with Ireland, in Wales (November 2023).  🎮 Relaxation: Watching Netflix series or chilling on Xbox with friends.   🎬 Favorite Book/Movie: This coming from my childhood and watching the cartoon series, would have to be all the live action Transformers movies.  📸 Most Famous Encounter: Ted Kravitz, I got a photo at a Formula One race in Belgium. #MeetTheTeam #WeAreInItTogether #ItJobs #Hiring

🌟 𝗠𝗲𝗲𝘁 𝘁𝗵𝗲 𝗧𝗲𝗮𝗺: Anthony Quinn 🌟 Introducing our Operations Manager, Anthony Quinn! With a wealth of experience from years in the IT industry, Anthony has made a significant impact on our business operations since joining us at the end of last year. His leadership and passion for creating positive IT experiences are evident to all who have the pleasure of working with him. 𝗤&𝗔 𝘄𝗶𝘁𝗵 𝗔𝗻𝘁𝗵𝗼𝗻𝘆 🎸 𝐂𝐡𝐢𝐥𝐝𝐡𝐨𝐨𝐝 𝐃𝐫𝐞𝐚𝐦? To be a pilot or rockstar. 💻 𝗪𝗵𝘆 𝗜𝗧? I had a love for computers and technology from an early age. It started with repairing phones and computers in my cousin's shop then I shifted towards IT and went straight into work rather than the university route. 🚒𝗙𝗮𝘃𝗼𝗿𝗶𝘁𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁? Working with emergency services in Ireland, rolling out a computer system into fire trucks for critical information during emergencies. 🔎 𝗦𝘁𝗿𝗲𝗻𝗴𝘁𝗵𝘀? With experience on both sides of IT as a customer and a supplier, I can understand customers' pain points and all perspectives. 📄 𝗙𝗮𝘃𝗼𝗿𝗶𝘁𝗲 𝗧𝗼𝗼𝗹? OneNote for planning, note-taking, and data capture. 📈 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗚𝗼𝗮𝗹𝘀? A key goal for 2024 is to fully implement the Entrepreneurial Operating System (EOS) in Ionic alongside acquiring professional certifications. 💪𝗠𝗼𝘁𝗶𝘃𝗮𝘁𝗶𝗼𝗻? Having worked in an MSP and IT Management, I am passionate about helping customers on their journey and leaving IT better than we found it. 👩𝗕𝗲𝘀𝘁 𝗔𝗱𝘃𝗶𝗰𝗲?“Either do it right or don’t bother doing it at all!” - Sound advice from Anthony's mother. 🎵 👪 𝗥𝗲𝗹𝗮𝘅𝗮𝘁𝗶𝗼𝗻? Playing guitar, enjoying live music, and spending time with my family. #Gettoknowus #WeareinITtogether #Ionic #Hiringnow

𝗪𝗲’𝗿𝗲 𝗛𝗶𝗿𝗶𝗻𝗴 𝗜𝗧 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 𝗘𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝘀! 𝗝𝗼𝗶𝗻 𝗢𝘂𝗿 𝗧𝗲𝗮𝗺 𝗮𝘁 𝗜𝗼𝗻𝗶𝗰 𝗜𝗧! 📣 Apply Now or for more details contact our recruitment partner Andrew McKnight👇: 📞 028 9693 2668 📧 a.mcknight@mcsgroup.jobs