Kindertons Accident Management is a market-leading service provider of full accident management and mobility solutions to the UK motor and insurance industries. Since the business started in 1993, we’ve helped more than 500,0000 fault and non-fault customers get back out on the road following an accident. Reasons to work with us: - Exceptional customer service with market-leading NPS rating - Fully outsourced claims service model, including FNOL, vehicle repairs, storage and recovery - Strong commercial offering - UK’s third largest credit hire organisation - Access to a diverse fleet of over 6,000 vehicles, ranging from cars, taxis and 4x4s to light-commercial and dual- control vehicles - Largest UK credit hire taxi fleet - Guaranteed quality vehicle repairs using genuine manufacturer approved parts - Delivery network of 13 logistically-placed transport depots, providing nationwide coverage - Innovative insurance products and services, including Motor Legal Expenses, Guaranteed Hire Vehicle and Breakdown Cover - Dedicated account management - Bespoke and meaningful management information Over time, we’ve built a solid reputation for providing an unrivaled level of service to our customers, further reinforced by the accolades and awards received to date. We are members of the Institute of Customer Service, for which we hold the Service Mark accreditation and have recently been announced as finalists in the Insurance Times Claims Partner of the Year Award 2018. Agile in our approach, we have the flexibility to tailor our services to meet the individual needs of your customers, allowing us to ultimately be ‘driven by you’. Contact us: Telephone: 0343 506 4316 Email: salesteam@kindertons.co.uk Website: www.kindertons.co.uk
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Kindertons House
Crewe, CW2 8UY, GB
Happy Halloween 🎃👻 #KAMMonsterMashUp #Halloween
Our KAMmonster Mash up finale today. Lots of dress up and games to end the month. The effort from the guys was amazing, just a few pics below. So much fun. 🎃👻💀#halloween #scary Kindertons Accident Management
🎈 🎉 October brings some milestone anniversaries and this month seems to be a depot special! 🎉🎈 Our 10-year club gained a few extra people in October, including Andy Walter our Driver Training and Compliance Manager and Oli South our Bristol Depot Manager. Andy is one of our originals! He first joined the company in the mid 90s when we only had a few drivers and the head office was a portacabin in Middlewich. After a small break, Andy returned to Kindertons in 2014 as a driver, then became a Driver Trainer and ultimately progressed to Training and Compliance Manager. Oli originally joined the company as a driver on a fixed term 6-month contract, then progressed through several roles including Transport Coordinator, Depot Supervisor, Duty Manager and then finally Depot Manager.
⭐ Busier times, but consistently high results ⭐ Each month, we distribute thousands of surveys to customers at different stages of their experience, and once again, our results are impressively high. While the average score across all industries is 78%, we take pride in consistently exceeding that benchmark with our exceptional service. Here are our results for September.
🤞🏻 We’re all keeping our fingers crossed for Leanne tomorrow at the Women in Insurance Awards. 🤞🏻 The Unsung Hero Award - Service Provider category is open to women in the UK general insurance sector working for service providers who consistently contribute to their role with exceptional dedication and impact but may not always be in the spotlight. For us here at Kindertons, Leanne fully epitomises everything it is to be an unsung hero, and regardless of the results tomorrow, she’ll always be a winner to us.
We’re looking forward to The Broker Investment Group Conference tomorrow! It’s such a great opportunity to catch up with everyone, Chris, Samantha, Huw and Leanne will see you bright and early at the Belfry Hotel.
🌍 Today is World Mental Health Day! 🧠 A global initiative to raise awareness about mental health issues and advocate for better support systems. The day aims to reduce the stigma surrounding mental health, encourage open conversations, and promote access to mental health resources. To help prioritise wellbeing and create a supportive workplace culture, our staff have the support of our twelve Mental Health First Aiders, as well as access to the Employee Assistance Program, which provides confidential support and access to BACP accredited counsellors.