Learning Changemakers

➡️ Join our free webinar with Laura Overton, Jo Cook, Alexander Handcock to explore how AI is integrating into processes and teams. AI is increasingly viewed as a potential team member, but new additions can sometimes be disruptive – either dominating or becoming sidelined. What challenges and opportunities arise when working with AI? How can we bring out the best in this collaboration? 📌Sign up for free now! https://lnkd.in/daUd9nfC #webinar #AI #challenges #opportunity #improvement

What contributes to great customer relationships in L&D? ...the data is coming in! We’ve been hearing from L&D vendors and buyers in our latest mini study. Here are some early findings - do they resonate? What’s your experience? If you sell or buy L&D services please go to the links in the post and comments to contribute your perspective. This is a conversation we need to have together 👇🏻 #learninganddevelopment #businessimpact #learningchangemakers

If you work in L&D in a sales or customer service role, this research is for you! Some of the most passionate people in L&D that I know work for suppliers and providers, yet are often excluded from wider conversations on how to improve impact and drive value. I am conducting an independent study to explore the importance of strong customer-provider relationships in L&D and the challenges faced in building relationships that drive value. The study is anonymous, and a few short questions are designed to uncover what works for you. If you work in L&D sales or customer service, and can spare 5 minutes, grab a quick coffee and participate below 👇🏼 I will share the results publicly in October so follow #learningchangemakers, but if you want me to share directly, drop me a line below or DM me after participating, and I will ensure you receive them in your inbox. If you are a *buyer* of L&D services and would like your providers to think about how they approach partnerships- do share this. Research for me is always about opening up and improving conversations so of course I am keen on the buyer's perspective too but more on that next week! Thank you for completing, commenting and sharing! https://lnkd.in/esgi8F5R #learninganddevelopment #learningchangemakers #research

👩💻 An invitation to take part in new research exploring customer provider relationships in L&D...   One of the things that I have seen in studies of high performing learning teams is their emphasis on collaborating and working with others to improve services – we are starting to do this well internally but how well do we work with our providers? Do the relationships that customers have with their suppliers and vice versa help or hinder?   What makes a great relationship and how can we drive better value together ❓   👉 If you are a provider – working with customers in sales or a CSM role (or both and more!) – I’d love to hear from you.   👉 If you buy L&D services and products – I’d love to hear from you too!   I’m gathering data anonymously and will share insights publicly so that we can learn from each other.   Do let me know when you have completed the survey, what you think and please share with your customers and providers 🙏   #learningandevelopment #ldresearch #learningchangemakers