Limitless Technology

Looking forward to learning and sharing #gigcx love at Execs In The Know #CRSPalmSprings24 - anyone heading that way who wants to connect let me know.

We're thrilled to introduce you to an exciting opportunity to work with Limitless Technology Group as a Gig Expert, where we're dedicated to providing expert resolutions to questions raised by customers. We're on the lookout for talented individuals with a strong background in IT support and knowledge of Microsoft products, and inviting you to join us as a Microsoft Expert on the Limitless app. You'll earn money on a gig basis, giving you the flexibility to work whenever and wherever suits you best.    If you're interested and have the required skills for this opportunity, we would love to hear from you. Please register your interest here: https://lnkd.in/e-tiUwHm #gig #GigEconomy #TechSupport #CustomerSupport #Remote #GigEconomy #Tech #HiringNow #CustomerService #TechIndustry #WorkFromHome #JobSearch #GigWorker #TechSkills #CareerOpportunity #DigitalTransformation #gigwork #gigworker #gigworkers #l2support #limitless #GigCX

Dive into the world of #GigCX with Dennis Pollett and David Creech from #Microsoft. In this episode, they shed light on how GigCX has revolutionized the Microsoft Answers Support Community, resulting in faster response times, higher customer satisfaction, and reduced support costs. Discover how GigCX enables businesses to scale efficiently and effectively. Dennis and David also discuss the evolving role of #AI and #ChatGPT in customer experience, offering new opportunities for gig experts. Gain fresh perspectives on the #gigeconomy and its empowering potential for workers. Learn valuable tips on implementing GigCX in your organization. Tune in now! 🎧 https://bit.ly/3LtxSUh #GigCX #CustomerExperience #MicrosoftSupport

In a world driven by technology, the power of human connection is more crucial than ever. This article delves into the transformative impact of humanizing the brand-customer relationship, uncovering a key driver of engagement and growth. 📈💬 Key Takeaways: 1️⃣ Brand Evolution: Discover how evolving your brand's approach can lead to remarkable growth. 2️⃣ Data-Driven Personalization: Personalize experiences for an 80% boost in customer loyalty (Epsilon Research). 3️⃣ Tech + Humanity: Learn how Artificial Intelligence thrives with a touch of human nuance. Customers crave genuine connections with the brands they support. It's time to shift from transaction-based models to authentic, personalized engagement. 🛍️🔗 Read the full article to explore how successful brands foster emotional bonds, elevating satisfaction, loyalty, and lifetime value. 🚀🔝 https://bit.ly/3Fe125F #BrandEvolution #CustomerEngagement #HumanizeTheExperience #TechAndHumanity #CustomerConnection

How soon will #AI replace #customerservice agents? This thought-provoking article by Mark Hillary provides valuable insights into the evolving landscape of #customersupport. While AI is making significant strides, it's important to remember that it's adept at tasks, not complete job roles. The article emphasizes that AI is set to enhance efficiency rather than replace human touchpoints entirely. This is where #GigCX (Gig Customer Experience) shines, offering the perfect balance of AI and human connection. By leveraging AI for administrative tasks, our customer service agents can channel their expertise and empathy to deliver exceptional customer experiences. Take a read here: https://bit.ly/3rOzj8q #CustomerService #AIinCX #GigCX #FutureOfWork

Generation Z is reshaping the customer experience landscape, and it's time for CX professionals to get ready! 💥 In this enlightening article, Amanda Whiteside provides invaluable insights on how to adapt and thrive in the era of Gen Z. 📱 Embrace a digital-first mindset, leveraging data for personalization, and fostering authenticity are just a few of the key strategies. Proactive support and a commitment to diversity and inclusion are also paramount in meeting the unique needs of this dynamic generation. 🌟 It's not just about challenges; it's about seizing opportunities. By implementing these practical tips, CX professionals can forge powerful connections with Gen Z customers, setting the stage for long-term success in the evolving business landscape. 🔗 Dive into the full article and equip yourself to lead the way in Gen Z-centric CX: https://bit.ly/3Qmx3ip #CXInsights #GenZDisruption #DigitalFirst #Personalization #DiversityandInclusion #ProactiveSupport #FutureofCX #AmandaWhitesideAdvice

Is Your Customer Service Ready for the GigCX Revolution?🎙💥 In this episode, we sit down with Nick Clark, Partner at Boston Consulting Group, to explore the game-changing impact of integrating GigCX into your customer service channels. Don't miss out on this thought-provoking conversation! 🌟 Key takeaways from our conversation: 1️⃣ The Shift in Employee Priorities: Nick highlights a significant shift in the priorities of customer service professionals, emphasizing the importance of better pay, increased flexibility, and the ability to make a meaningful impact in problem-solving for customers. 2️⃣ GigCX Integration: Discover how the GigCX model is transcending its traditional role as a separate or overflow channel within customer service. Nick shares valuable insights on how it's becoming an integral part of a comprehensive service offering. 3️⃣ Lower Barriers, Higher Efficiency: Learn why GigCX presents a lower barrier of entry compared to other gig opportunities. Nick also delves into how it sets itself apart by offering greater efficiency and less wasted time. Tune in to the full episode https://bit.ly/3REhrE7 and gain valuable insights from Nick Clark's expertise. #CustomerService #GigCX #DigitalTransformation #PodcastEpisode #BCGInsights #BusinessTransformation

In this enlightening series, Alex Monaghan dives deep into the essence of customer success. It's not just a name; it's a commitment to the customer's triumph! 🚀 Remember, it's not always about being right; it's about guiding the customer towards their own success story. 🛤️ Persuasion, showcasing value, and fostering a genuine partnership are the pillars of this journey. It's a two-way street! 🤝 When a customer feels their goals are met and sees the value you bring to the table, they're eager to nurture this fruitful relationship. 🌱 Let's redefine customer success together! Read the first part of this insightful series and embark on a journey towards lasting partnerships: https://bit.ly/48LmcWj #CustomerSuccess #PartnershipBuilding #ValueAddition #BusinessGrowth #CustomerTriumph #SuccessSeries #AlexMonaghanInsights

🤔 Ever wondered how #GigCX can redefine your customer journey? Tune in to our latest episode where we chat with Sue Morris, VP of Users and Product Operations at #Google. With an extensive career at renowned organizations like Vodafone, Microsoft, Github, and Google, Sue brings a wealth of #CX knowledge. Join us as Sue shares her insights on integrating #GigCX into the customer journey. She delves into her experiences implementing GigCX at Microsoft and Github, and her endeavors to bring this innovative approach to Google. Sue also sheds light on the key challenges facing the CX industry and how GigCX is paving the way for solutions. Don't miss out on Sue's invaluable advice for organizations considering a move to a GigCX model! 🌐🚀 #CustomerExperience #GigCX #PodcastAlert #IndustryInsights https://bit.ly/3F1rmQs