MIAA

The MIAA Solutions brochure, outlining the latest client support offers, covering; 👉 Finance & corporate performance 👉 Healthcare Transformation 👉 Digital 👉 Business intelligence, and 👉 Project management has been well received by 700+ senior leaders across the NHS and Local Government in the North West. This demonstrates a strong interest in innovative solutions for healthcare and local government. Find out more about how MIAA Solutions can support your organisation;

The rapid rise of Artificial Intelligence (AI) brings incredible opportunities and unique challenges. Though still in its early stages, AI is evolving fast, with the UK leading the seeking to balance innovation and safety through its Pro-Innovation AI Framework—part of the National AI Strategy. This framework promotes responsible AI through five key principles: 🔍 Safety, security, and robustness 🔍 Appropriate transparency and explainability 🔍 Fairness 🔍 Accountability and governance 🔍 Contestability and redress The UK’s AI Risk Treaty is a major step toward ethical AI development, balancing regulations to protect the public while fostering innovation. The latest briefing from our digital and data analytics teams explains What is the EU AI Act? and considers the cyber security risks, implications for healthcare and the UK AI Risk Treaty. We share nine key questions for managers, board members, and senior executives to use to help understand how their organisation is dealing with the AI / Machine Learning threat and navigate this evolving landscape.

🎉 Huge Congratulations to Gail Quartly-Bishop! 🎉 We are thrilled to announce that Gail has been shortlisted in the One NHS Finance Value Maker Awards! 🏆 These awards celebrate the dedication of Value Makers across the NHS and the positive impact they have on their organisations and wider health communities. Gail has been a shining example of what it means to be a Value Maker—committed to making a real difference. Gail’s involvement, particularly as an EEDI Champion, stands out. She consistently contributes with positivity and encourages us to consider different perspectives, helping to drive meaningful change. Congratulations, Gail, best of luck at the awards!

Having out-of-date software makes it easier for hackers to slip through your defences’ cracks! BeCyberSavvy and learn more about cyber security here www.be-cybersavvy.co.uk

Transforming Recruitment for Primary Care Networks MIAA Solutions collaborated with an Integrated Care Board (ICB) to support recruitment in 42 Primary Care Networks (PCNs) across an entire ICB footprint. We delivered a comprehensive recruitment solution that included: ✅ Building a candidate database of 2,000+ qualified professionals ✅ Expert recruitment guidance for PCNs, driving efficiencies ✅ A dedicated recruitment website and targeted social media promotions ✅ Monthly reporting for ongoing progress tracking Our efforts ensured a consistent flow of suitable candidates, tailored candidate screening, and flexible recruitment processes, such as online interviews. This strategic approach allowed us to align candidates with PCN needs effectively. We achieved: ✅ Over roles 400 appointed to ✅ Database of 2,000+ appointable candidates developed ✅ Estimated £1M saved in agency fees Explore how we’re driving recruitment success and improving primary care outcomes through innovative solutions.

Is your organisation looking to improve data quality, ensure compliance, or refine processes? Our clinical coding and general data quality audits are designed to meet your specific needs. Whether it's reviewing processes like data collection and care pathway accuracy, or analysing outputs for completeness and validity (such as coding depth for contracting, HRG-specific activity, or mortality coding accuracy for HSMR/SHMI scoring), we've got you covered. ✅ Our tailored audits can be adapted for acute, community, and mental health services, as well as healthcare commissioners. They provide the assurance you need for the Data Security and Protection Toolkit and help ensure the accuracy of your contracting and performance data. Partner with us to boost compliance and data quality while driving better outcomes for your organisation.

Next month, our coding team is hosting a Nephrology & Urology Workshop, designed by our expert clinical coding trainers. This comprehensive two-day workshop will provide an in-depth recap of essential learning points in coding for Nephrology and Urology. Don't miss this opportunity to enhance your skills, stay updated on best practices, and ensure accurate, high-quality clinical coding in these specialised areas.

Last week’s #CollaborativeNW masterclass took a deep dive into building team spirit and culture, while equipping leaders to effectively manage remote teams. As the demand for hybrid roles continues to grow. Here's what we learned from the event: 🔍 Key Insights from Liverpool John Moores University’s Hybrid Working & Wellbeing Research: 1️⃣Hybrid work boosts physical health, work-life balance, and reduces stress and anxiety. 2️⃣Challenges include feelings of isolation, increased sedentary time, and difficulty setting boundaries. 3️⃣Despite these, the overall wellbeing benefits outweigh the downsides. 💡 Strategies for Leading Healthy, Connected, and Effective Hybrid Teams: 1️⃣ Manage by outputs, not visibility. 2️⃣ Promote fairness in all directions. 3️⃣ Proactively nurture your team’s leadership skills. 4️⃣ Enhance wellbeing and collaboration by valuing employees as people, not just workers.

🚨 HMRC-Related Mandate Fraud Alert Targeting Trusts & ICBs 🚨 Paul Bell, MIAA Senior Anti-Fraud Manager, has reported a new scam involving fraudsters sending letters or VAT 484 forms, falsely claiming to be from HMRC. These scams request changes to bank account details, typically targeting organisations expecting refunds from HMRC. HMRC has confirmed such fraudulent changes have been occurring. ⚠️ What to Watch For: • If you receive notification from HMRC about unspecified changes, act fast! Verify whether your Trust/ICB has made any actual changes. • If a bank account change has been requested, immediately contact HMRC to report the change as fraudulent. 🔐 Preventing HMRC Fraud: 1. If notified of an amendment to details by HMRC, urgently check with the Trust/ICB to confirm it. 2. For any unauthorised bank account changes, alert HMRC immediately to flag it as a scam. 🛡️ How to Report Fraud in the NHS: • Call anonymously at 0800 028 4060. Stay vigilant and help protect your organisation from fraud! 💼🔒 #FraudPrevention #NHS

MIAA Solutions were commissioned to develop a bespoke Mental Health Workforce Planning Dashboard for an ICS system. This innovative tool is designed to address workforce challenges by: 🔍 Identifying Workforce Gaps: Helping pinpoint shortages in key roles or regions, supporting targeted recruitment and training efforts. 📊 Tracking Workforce Trends: Monitoring trends over time, enabling future workforce planning with a more proactive approach. 📈 Supporting Strategic Workforce Planning: Providing real-time data to inform staffing needs, both short and long term. The dashboard is now a vital tool to help stakeholders improve data accuracy, comply with national standards, and respond swiftly to data requests. By linking external data sources, this tool will help the ICS transition from reactive workforce planning to a more predictive and strategic approach, improving recruitment and retention efforts. We are proud to be part of a solution that will drive better decision-making and support the NHS Long Term Plan.