Moto Hospitality

Moto Hospitality

Hospitality

Toddington, Bedfordshire 9,228 followers

Transforming the UK’s rest stop experience

About us

The Sunday Times Best Places to Work 2024 🤩 We are the UK’s leader in motorway service areas. We have 45 locations throughout the country, with 6,000 staff dedicated to customer satisfaction. Each of our service areas is a massive business in its own right. Under one roof we boast the likes of big brand retail outlets, including Marks & Spencer Simply Food, WH Smith, Burger King, Costa Coffee, Greggs, West Cornwall Pasty, Upper Crust, BP and ESSO. Moto people look after everyone who eats, drinks and shops with us. They also do their utmost to make sure that all our customers’ hit the road feeling in a good frame of mind. We aim to be the nation’s favourite break when travelling by delivering great brands and exceptional service to every customer. We continually strive to improve our operations and to create a rewarding working environment for our employees whilst delivering superior returns for our shareholders. Since Moto became the newest name in the motorway service area business back in 2001, we’ve carved out a reputation for providing excellent customer service. We’re not perfect yet, but we strive to be. That’s why we’re so eager to take your feedback on board and act on it. We want you to unwind with us and leave feeling refreshed and ready to hit the road. That’s our mission!

Industry
Hospitality
Company size
5,001-10,000 employees
Headquarters
Toddington, Bedfordshire
Type
Public Company
Founded
2001
Specialties
Training & Development and Retail & Hospitality

Locations

  • Primary

    Toddington Service Area

    M1 Southbound J12

    Toddington, Bedfordshire LU5 6QG, GB

    Get directions

Employees at Moto Hospitality

Updates

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    9,228 followers

    🎉 Moto Rugby (M6 J1) has been rated the BEST motorway services for the second year running in a user survey by the independent transport watchdog Transport Focus! 😄 100% of drivers who stopped off at Rugby were satisfied 🏆4 of customers’ top 10 service areas by overall satisfaction were Moto sites: Rugby, Wetherby, Reading Eastbound and Ferrybridge 🎉 11 of customers’ top 20 MSAs by overall satisfaction were Moto sites - up from 9 sites in 2022!

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    9,228 followers

    We understand that lots of the drivers that stop with us live part or full time on the road. Because of work or lifestyle choices, we know that for lots of drivers, we're more than a mid-journey rest stop. That's why we partner with Wash.ME to bring 24hr launderette services to select locations. 🚛 Ideal for anyone working on the road for days at a time 🚐 Perfect for anyone embracing #vanlife in a mobile home ⏰ 24hour access means you can clean clothes with us whenever you stop 🧺A large capacity of 18-20kg means running less loads ⏱️ Quick wash and dry available for shorter rest stops Find a Wash.ME self-service launderette using our Journey Planner, here: https://lnkd.in/ewHttmsc

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    We're proud to be leading the charge for EV driving on the motorway by bringing even more ultra-rapid EV chargers to our sites, with 12 more now live at Moto Wetherby! This means we now have 24 rapid, reliable GRIDSERVE chargers on-site at Moto Wetherby to help make EV driving on the motorway even easier. When you're on the road this weekend, turn in and power up - we can't wait to welcome you to Wetherby!

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    9,228 followers

    We are SO proud to announce that we have won the Merchant Impact Award at the 5th annual Pennies Awards! 🥳🏆 The award recognises our significant growth in Pennies donations during the last year – the facility for customers to add a 25p contactless donation when making a purchase at many of our brands. This growth has raised an incredible £220,000+ for the Moto Foundation! The funds raised from Pennies go to the Moto Foundation, enabling the charity to: 💚🧠 Support national charity partners, Mind & SAMH 🏫🤝 Run its community grant, adopted school and community partner programmes 🌳🌿 Give to environmental partners the Woodland Trust and WWT (Wildfowl & Wetland Trust) 💰👏 Donate to our brand partner charities, the Greggs, Costa and Pret Foundations, as well as Macmillan Cancer Support Guy Latchem and Rob O'Connell collected the award at a ceremony in London this week, winning against big brands such as Superdrug, The Entertainer and Toolstation. Thank you to all our colleagues who really take the time to understand the value of 'think customer 'and offer them the option to donate 25p to the Moto Foundation on each transaction. Giving back really is making a big difference. 💚

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    A huge THANK YOU to all of our colleagues who took part in the Dragon Boat Race a few weeks ago in London in aid of Moto Foundation's national charity partner, Mind! We are delighted to let you know that the dragon boat even raised 110% of it's target, with £25,758 donated!! ALL of these funds will go direct to Mind so that they can work towards a future where we can all get quality mental health care when we need it. 🧠💚 Congratulations to everyone who took part - you were all FABULOUS! 🐲

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    We're proud to be supporting the WiHTL & Diversity in Retail Inclusion Summit on 5th November at the Indigo at the O2 London.   This is an unmissable event for anyone working in HR, equity, diversity and inclusion (EDI) or committed to creating inclusive workplaces for all, which is something we're hugely passionate about here at Moto. Please join us at the Inclusion Summit this November to celebrate diversity and inclusion in hospitality, leisure and travel and let's work together to create more inclusive environments where everyone gets equal opportunities to thrive.

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    9,228 followers

    We are delighted to announce that we have won at the prestigious IOIC (Institute of Internal Communications) Awards 2024! 🏆🥳 Our 'Rocket Fuel Plan for LOOP' award entry, nominated alongside entries from other large brands such as NatWest Group and The Culture Club, took home the accolade for Innovative Use of Media/Technology! What is our Rocket Fuel Plan? 🚀🤔 It’s the approach we take to making LOOP the place to be for all colleagues: it's how we drive sign-ups and keep it fun, so that you want to be there for all the latest news. Of our entry, the judges said: “This is an excellent example which has helped integration and transformation of their intranet and communications platforms, is user friendly and engaging with a FOMO element that has clearly made a very positive impact on the workforce." We're sure you’ll all agree that this is an incredible achievement and we want to thank all of our colleagues that work hard to set the bar high and make LOOP the place to be for all our Moto colleagues. Congratulations, Team Moto! 🥳

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    We are constantly listening to driver feedback to make sure everyone who stops with us can do so comfortably: our HGV community have told us that feeling safe when they stop overnight with us is paramount. We are listening and we understand. That's why we're working hard to increase security and safety measures at our sites across the country. We have manned security patrols and CCTV at select Moto sites to keep you and your vehicle safe overnight and we're working hard to roll out more provisions to more sites. To find out what else is available on site when you stop with us, including facilities, overnight food and drink and more, read more here: https://lnkd.in/eyGEACRS

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    9,228 followers

    Today is #WorldMentalHealthDay, and we’re proud to support our national charity partner, Mind, in the fight for better mental health care. Mental health affects us all, and now more than ever, it's crucial to raise awareness, break the stigma, and ensure everyone has access to the support they need. 🌍🧠 In addition to those on waiting lists, countless more struggle to reach out for help. Even when they do, many are told they don’t meet the criteria for certain types of support. Whether it's helping a friend, listening to a colleague, or taking care of your own well-being, every action matters. Together, we can ensure no mind is left behind. 🤝 If you or someone you care about needs support, Mind is here: mind.org.uk/WMHD24 #NoMindLeftBehind #WMHD

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