Nivo

Delighted to be shortlisted for Best Industry Partner at the National Mortgage Awards – Second Charge. A big thank you to The Intermediary for the recognition, and best of luck to all our fellow nominees! #ManchesterTech #SecondCharge #FinancialServices #MortgageIndustry #NationalMortgageAwards #TechInFinance #FinanceInnovation

We have identified the top ten reasons why using email in #financialservices operations is destroying efficiency, speed and security. Download our guide to delve into these reasons and find out how you can transform your operations to streamline processes, handle higher volumes, increase productivity and improve the #customerexperience. Download the guide here: https://bit.ly/3OuxxS7 #banks #banking #lenders #lending #lendingsolutions #kyc #kyb #mortgagesolutions #mortgageunderwriters #contactcentre #callcentre #customerservices #brokers #loans #loansolutions #assetfinance #commercialfinance #specialistfinance #specialistlending #onboarding #cxstrategy #cxmanagement #cxtransformation #cxinnovation

Last chance to register for our webinar with The Forum 🚀 Join us as Nivo Co-Founder, Matthew Elliott, dives into how Verified Identity Messaging can transform the #CustomerExperience and significantly cut down on the bad reviews that often plague financial services. 🗓️ Date: Wednesday 18th September 🕒 Time: 12-1pm 👉 Register here: https://bit.ly/4cMnCAL

Thanks Manchester Digital - we're excited to be part of the community and look forward to working together! #manchester #manchestertech #technology #digitaltransformation

🚨 1 Week to Go! 🚨 Just a reminder that it's only one week until our exclusive webinar with The Forum 🚀 Join us as Nivo Co-Founder, Matthew Elliott, dives into how Verified Identity Messaging can transform the #CustomerExperience and significantly cut down on the bad reviews that often plague financial services. Key takeaways... 🚀 What's at the root of communication issues in #FinancialServices 🚀 Why poor communication is a major issue for financial services companies 🚀 How focusing on customer ease is key to boosting #NPS 🚀 The direct benefits case: from cost savings to revenue growth 🗓️ Date: Wednesday 18th September 🕒 Time: 12-1pm 👉 Register here: https://bit.ly/4cMnCAL #CX #CXStrategy #CXTransformation #FinancialServicesCX #DigitalBanking #DigitalCustomerExperience #BankingCX #CustomerJourney #CustomerEngagement #ClientExperience #CXInnovation #Onboarding #CustomerOnboarding #KYC #KYB

We are working on some really exciting projects in the #AssetFinance space, helping #funders and #brokers streamline their processes, gain efficiencies, reduce costs and better communicate with each other and their customers.   Our #VerifiedIdentityMessaging solution has been designed to transform end-to-end processes that traditionally use #paper, #post, #email and #phone, and we have a large number of customer that are seeing significant benefits. Download our whitepaper to learn more about Verified Identity Messaging...Link in comments!

In an increasingly digital world, many #financialinstitutions still rely on traditional paper-based processes. But did you know that 10% of fraud in banking stems from financial statement fraud? 📄 Even more concerning, postal fraud - where sensitive documents are intercepted or forged - can lead to identity theft and financial loss for both institutions and customers. With 70% of UK fraud cases linked to identity theft, the risk is growing. How can financial institutions mitigate these risks? 💡 ✅  Implement advanced authentication methods like biometric verification ✅  Transition to secure digital communication channels ✅  Adopt innovative solutions to streamline secure document exchanges Now is the time to modernise your processes and protect sensitive information from fraudsters. 🛡️ Read more in our blog (link in the comments) on safeguarding against #fraud in paper and post processes in #financialservices ⬇️ #FraudPrevention #CyberSecurity #IdentityFraud #DigitalTransformation #CX #CXStrategy #CustomerExperience #Banking #Banks #Onboarding

We're excited to be working with The Forum, running an exclusive webinar looking at the root causes of poor communication— leading to most bad reviews— in financial services, and how Verified Identity Messaging can help! Find out more by registering using the link below...

🚀 Upcoming Webinar 🚀 Most bad Trustpilot reviews trace back to email, post and phone. Why is that, and how can Verified Identity Messaging help? We're excited to announce our upcoming webinar, where we'll tackle the root causes of poor communication—leading to most bad reviews—in financial services. Despite advances in web portals, omnichannel strategies, and chatbots, the problem persists. But there's a better way: Verified Identity Messaging. Join us as Nivo Co-Founder, Matthew Elliott, shares his insights from working with over 100 #financialservices brands. Key takeaways... 🚀 What's at the root of communication issues in financial services 🚀 Why poor communication is a major issue for financial services companies 🚀 How focusing on customer ease is key to boosting NPS 🚀 The direct benefits case: from cost savings to revenue growth 🗓️ Date: Wednesday 18th September 2024 🕒 Time: 12-1pm 👉 Register here: https://bit.ly/4cMnCAL Don’t miss this opportunity to learn how to transform your customer communications and drive success! #banks #banking #kyc #kyb #onboarding #cxstrategy #cxmanagement #cxtransformation #cxinnovation #customerexperience #customerservice

Trust and security are paramount in financial services, and the need for secure communication cannot be overstated. We discussed this in one of our blogs, highlighting that email is not fit for purpose when it comes to secure communication in financial services. 📉 Vulnerabilities Exposed: Tampering Risks: Email lacks robust encryption, leaving documents open to unauthorised changes. ID Fraud: With 24% of fraud cases in 2022 related to identity theft, email’s shortcomings put both clients and institutions at risk. Client Trust: Relying on insecure channels breaches the trust clients place in financial institutions. 🚫 Why Email Doesn’t Cut It: Lack of Encryption: Email is akin to sending a postcard—easy to intercept and alter. Regulatory Compliance: Meeting stringent standards is challenging with email’s vulnerabilities. Read more by visiting the link to our blog in the comments... #banks #banking #lenders #lending #lendingsolutions #kyc #kyb #mortgagesolutions #mortgageunderwriters #onboarding  #cxstrategy #cxmanagement #cxtransformation #cxinnovation