The OMG Center

Spotlight on Silvia Del Corso! 🎉 Silvia, Director of Pinkseo Limited, shares her insights on running a successful SEO agency—emphasising resilience, adaptation, and the power of great advice. Discover how she balances long-term growth with a commitment to excellence. 👉 https://lnkd.in/eYQcbW7H

Final call! 🚨😄😎 The International Search Summit is coming to Barcelona. Dive into a full day of learning, networking, and growth with the brightest minds in international search. #IntSS Use code 𝗢𝗠𝗚𝟭𝟬 to get 10% off your ticket! 👉 https://lnkd.in/daJTasi

On the Business Tails podcast, Rowan Jackson MVO FRSA, Co-founder and Chairman of Promising Outcomes, shared some profound insights on customer satisfaction. He highlighted a key flaw in many satisfaction surveys: they lack context. Rowan pointed out that without understanding what an ideal customer experience looks like, and what the minimum acceptable performance is, it's impossible to gauge true satisfaction. This 'zone of tolerance'—the space between ideal and minimally acceptable performance—offers a more accurate measure of customer loyalty and satisfaction. By providing this crucial context, businesses can better meet customer expectations and retain their loyalty. Rowan's approach emphasises the importance of setting clear benchmarks for performance, ensuring that companies not only meet but exceed customer expectations. Tune in to the full episode to gain deeper insights into enhancing customer satisfaction - omg.center/🎙️

Looking to exit your business on your terms? Christine Nicholson, Chief Officer of Happier Endings at Nicholson Hall Advisory, shares her journey of helping business owners achieve saleable success. From practical advice to tackling the 90% unsaleable stat, her insights are a must-read for any business owner. Read the full spotlight here 👉 https://lnkd.in/e2uGHSHC

Christine Nicholson, Founder & Chief Mentor of Nicholson Hall Advisory, shared a game-changing piece of advice on the Business Tails podcast. She highlighted the importance of tracking your daily activities and evaluating their value. It's not just about busywork—it's about asking yourself, should I be doing this? If you're still handling tasks like bookkeeping that can easily be outsourced, you may be limiting your potential. Nicholson’s simple challenge could be a wake-up call for many of us: think about what it costs to delegate low-value tasks and, more importantly, what opportunities that could free you up for. Small changes can lead to big shifts! 🎯 omg.center/🎙️

Listen to Amy Hopper on the Business Tails podcast, her approach with TOA Group is truly inspiring! 🚀 'Triumph Over Adversity' isn't just a name; it's a mission. Amy and her team dive deep into businesses, uncovering the root sociological and psychological issues behind high turnover rates, toxic cultures, and mental health challenges. Instead of just band-aiding the problems, they address the core causes to create lasting, positive change 🛠️✨ Amy's vision reminds us that real business transformation comes from understanding and solving the underlying issues. By focusing on what truly matters, TOA Group is helping companies not just survive, but thrive. Check out the episode to learn more about their impactful work and how they're making a difference in the corporate world. omg.center/🎙️

In a recent episode of the Business Tails podcast, Mark Huxley FRSA, Founder of Huxley Advisory Limited, shared his passionate commitment to supporting Black minority female founders and underserved communities. Mark spoke candidly about the deep-rooted social prejudices that these groups face, calling it "wrong" and stressing the importance of giving back. He dedicates his time to mentoring and advising, all without financial gain, driven by a desire to see these communities thrive. Mark also discussed his current professional journey, where he serves as a Non-Executive Director and mentor for several companies. His focus on personal development, rather than life coaching, underscores his belief in the power of professional growth. Mark’s insights are a powerful reminder that leadership is about more than just profit—it's about making a meaningful impact. Listen to the full conversation 👉 omg.center/🎙️

Meet Andy Robson, the Founder & Director of SQUIDGY, who turned his one-man digital venture into a thriving agency in the competitive world of SEO, PPC, and Paid Social. Discover Andy's approach to business, the best advice he's received, and how he's planning for the future! 👉 omg.center/Andy-Robson

Spotlight on Duray Pretorius, Chief Revenue Officer at Viaduct Generation! 🚀 Discover how Duray and his team are navigating the ever-changing SEO landscape while driving growth for their clients. From staying agile to scaling sustainable strategies, there are key insights every business leader can learn from. 👉 omg.center/Duray-Pretorius

On the Business Tails podcast, Rowan Jackson MVO FRSA, Co-founder and Chairman of Promising Outcomes, shared some inspiring insights on leadership and customer focus. Highlighting the bold move of a CEO who made customer experience his personal KPI, Rowan emphasised how understanding the real costs of losing customers and staff turnover can lead to smarter, more effective business strategies. By drawing on the example of Bernard Fournier, former Chief Executive of Rank Xerox, who prioritised customer retention, Rowan illustrated the profound impact of aligning KPIs with long-term success. It's a reminder that true leadership often involves prioritising the less obvious but highly critical aspects of business health. Catch the full episode to dive deeper into these valuable insights! omg.center/🎙️