RAY BENNETT - FOUR DECADES OF DEDICATION
Although Ray joined Ormandy Rycroft as Electrical Manager in 2018, Ray’s association with the Company goes back to the early 1980’s as an Electrical Contractor. He has remained with the Company through various takeovers over the years, officially joining in 1999 as an Electrical Engineer and working his way up to Electrical Manager. His electrical experience in HVAC has been invaluable. I asked Ray about his career.
HOW ARE THINGS DIFFERENT FROM WHEN YOU STARTED?
Health and Safety has become of paramount importance and more legislation has been brought in to reflect this. It has placed limits on the number of hours people can work a week and improved working conditions, for a safer working environment.
There are also more external inspections, and with the use of cameras and the internet, Factory Acceptance Testing can be done virtually. In the early days, the factories often had a closed shop. I remember sweeping up after I had completed a job, only to be told that I couldn’t, as someone was already employed to do that. Today, flexible working agreements mean productivity is improved, and employees are multi-skilled.
HAVE THE NEEDS OF CUSTOMERS CHANGED?
The biggest change is the demand for BMS, with clients wanting to monitor everything from flow return temperatures, to system efficiency. There is increasing demand for renewables, air & ground source heat pumps, solar and combined CHP. Also, different countries have different electrical specifications, so you need to be aware of more than the UK specs.
WHAT IS YOUR FONDEST MEMORY?
Travelling with the company. I have been all over the UK and abroad and worked on naval vessels and oil & gas rigs. I remember one time been stopped in Ireland by the Police. Our car front number plate had fallen off and as we were so busy, we reattached it with a pair of bootlaces as a temporary repair. The Police were not amused by our DIY solution.
WHAT CHALLENGES HAVE YOU COME ACROSS?
Both political and global economic factors can have a significant impact on the business. In 1988/89 export restrictions imposed by the government of the time, severely restricted international trade. At this point in time, 75% of Rycroft products were exported, meaning anything already made had to be stored and we had to find other customers to plug the gap, before the government gave the go ahead to export again. We were lucky. Many companies with export trade only, sadly went out of business.
HOW DO YOU SEE THE FUTURE OF THE COMPANY?
Our values of robust design, product quality and reliability remain. Our products evolve to meet the changing needs of society, costs of energy, environmental and health & safety. In the future our products may operate differently. We have moved from batteries to plate heat exchangers and smart controllers, as well as re-using waste energy and increased renewables. Eventually, these products might be run completely by artificial intelligence.