Paperclip

Book a time to visit the Paperclip Communications Centre (Dronfield, near Sheffield) and see how we deliver our professional, tailored and affordable call answering services. Call Louise Bellwood, Paperclip's Business Director, on 01246 418 181 to arrange your visit. We look forward to meeting you. #callanswering #receptiondesk #livechat #adminsupport #paperclip https://lnkd.in/e87Q55h9

The latest Paperclip blog looks at some of the management systems software we interface with in real-time on behalf of our clients including Cliniko, Semble, Jane App, Nookal, ServiceM8, Sharc, Setmore, Slack, , Street Group, and Google Calendars. Our willingness to understand the way our clients' configure the software management systems they use, and to train the Paperclip team in how to use them and enter data correctly is one of the many factors that sets Paperclip apart from the competition. Paperclip: professional, tailored and affordable call answering services. #crm #paperclip #callanswering #practicemanagementsoftware #receptiondesk https://lnkd.in/ekTAE-St

We didn't even know 'dumbphone' was a thing until Louise Bellwood wrote her post! Worth considering if you are wanting your children to be able to contact you but not constantly distracted by smartphone apps etc. #mobilephones #paperclip #callanswering #adminsupport

Depending on your call answering services provider, there may be many ways in which they can help and support you achieve your business objectives. Using Paperclip as an example, we can: enter data directly into your business management or CRM software (for example, we manage bookings for healthcare professionals such a physiotherapist and osteopaths, record and issue service tickets for IT support companies etc); we can take payments for clients over the phone; make outbound service calls for clients; install and manage webchat services for clients; provide admin support for clients…and much, much, much more besides. Why not ask your call answering service provider how they can help. You may be positively surprised at the value they can add at minimal additional cost. To download your free ‘How to optimise your call answering services’ PDF go to: https://lnkd.in/dfUD9thJ #callanswering #telephoneanswering #receptiondesk #livechat #outboundcalls #paperclip #adminsupport

159 is a new 24/7 helpline should you receive an unexpected phone call about a financial matter claiming to be from your bank. If you do receive such a call, the advice is: stop, hang up, call 159. If you call 159 you will be put through to your bank. You are twice as likely to be victim of scamming than any other crime. Scamming can be incredibly damaging, both financially and psychologically. Put 159 in your phone under 'Stop Bank Scams' and, also, pass it on... #scamming #fraud #financialmatters #paperclip

Trust is a Paperclip core value. One manifestation of this is that we are open and transparent about our pricing. If you'd like to find out how little Paperclip's call answering services would cost your organisation, simply use the free Paperclip Quotation Generator. You can access the Quotation Generator at https://lnkd.in/enj4FvsD. If you would prefer to call us to discuss pricing, simply call Louise Bellwood, Paperclip Business Director, on 01246 418 181. #pricing #costreduction #costcontrol #paperclip #callanswering

All work brings with it stresses and strains. To celebrate World Mental Health Day 2024, Louise Bellwood asked the Paperclip team what they did to look after their wellbeing. #worldmentalhealthday #mentalhealthawareness #paperclip

I was motivated to train as an MHFA England® Mental Health First Aider when a family member experienced a period of poor mental health brought on by stress at work. This brought home to me that even the most laid back, outwardly content and experienced people can struggle with their mental health. I would recommend the two-day face-to-face MHFA training course to anyone with an interest in learning more about mental health, and a desire to understand and look after their own mental health and help others. Here are just three of the key learning points I took away from my training: Frame of Reference – we are all unique and make sense of the world in our own unique personal way. The training included a session where all delegates talked about their own individual frames of reference. Exceptionally powerful to hear and understand how others view the world in which we all live: particularly for a relatively privileged white, heterosexual male. ALGEE – Not the most memorable acronym, but very important. ALGEE is the action plan for an MHFA to help a person developing poor mental health. ALGEE stands for: -      Approach the person, assess and assist with any crisis -      Listen and communicate non-judgementally -      Give support and information -      Encourage the person to get appropriate professional help -      Encourage other supports ALGEE is not a rigid framework. We were encouraged as MHFAs to be flexible and to respond to each individual and each situation using our own judgement. The importance of language – I work in marketing and so I am probably more aware than most of the power and impact of words. However, the MHFA training really brought home to me how language has the potential to stigmatise mental health. This was particularly true when we discussed suicide, where standard phrases – e.g. commit suicide, successful suicide attempt – are used without thought of their potential impact. MHFA training talks about ‘suicide thoughts’ (fairly common) and ‘suicide behaviour’ (much rarer). This comment from the MHFA training workbook stuck with me; ‘You are far more likely to meet someone who is having suicide thoughts than to come across someone who is having a heart attack’. Yet, many people will have done basic CPR training or understand what is needed from TV programmes or social media. I really gained a lot from my MHFA training. A huge thanks to Mike Lawrence for his teaching and guidance, and to my fellow delegates for their candour and support. #mentalhealthawareness #paperclip #mentalhealthatwork

Already using call answering services? Paperclip’s ‘How to’ PDF outlines eleven steps to help you get best value from your call answering investment. Considering call answering for the first time? Paperclip’s ‘How to’ PDF highlights the questions you should work through before you sign up. Not interested in call answering, but want your internal team to handle calls more effectively? Many of the steps in Paperclip’s ‘How to’ PDF are relevant to you too. To download, with no questions asked, your free copy of the 'How to' PDF go to: https://lnkd.in/dfUD9thJ Paperclip has other resources to help you get the most from call answering services, including our quotation generator and workbook. If you have any questions relating to call answering, simply call Louise, Paperclip's Business Director, on 01246 418 181. #callanswering #telephoneanswering #receptiondesk #paperclip #livechat #appointmentmanagement #adminsupport

Sadly, fraud is big business and young people are particularly vulnerable. Prevention is clearly the best step to take, but in the event you or your child are the victim of fraud the Action Fraud hotline is worth noting. Action Fraud does not have investigation powers itself, but the reports it records are passed to the National Fraud Intelligence Bureau. It’s the start of a new University year, and Action Fraud is warning students to be alert to five particular types of fraudulent activity which specifically targets them. 1 – Investment fraud – be wary of online messages relating to, for example, cryptocurrency which promise a high and quick return. If it sounds to good to be true, it probably isn’t! 2 – Fake job fraud – many students look for jobs to help them through the year. Be cautious of organisations asking for upfront payments for consultations and advice. 3 – Rental fraud – where possible, go through university approved housing channels and make sure contracts are in place before money changes hands. 4 – Online shopping – this is a warning for all of us, not just students! 5 – Ticke fraud – who doesn’t want a ticket to the hottest events in town?! Always try and obtain tickets through official channels. Fraud can be devastating. Make a note of the Action Fraud hotline – 0300 123 2040 – and pass it on to anyone you know who could benefit from it. Thank you. #actionfraud #telecommunications #paperclip