Join Head of ESG, Lucy Klinkenberg-Matthews as she sits down with Dr Rosina Watson for a follow-up discussion packed with insights on how businesses can drive their sustainability goals forward. From sustainability leadership to greenhushing and the future of ESG reporting, it’s all covered in the latest edition of People, Planet, Partners, Prosperity:
About us
Paragon combines leading edge technology and exceptional people to deliver business critical products and services that enhance our clients’ performance. We go to market through seven key business lines, delivering cost and carbon efficiency while meeting our clients’ evolving challenges head on, transforming how their businesses operate.
- Website
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https://www.paragon.world/en-gb
External link for Paragon UK
- Industry
- Advertising Services
- Company size
- 1,001-5,000 employees
- Headquarters
- London
- Type
- Privately Held
- Specialties
- customer experience, Marketing, Digital Transformation, Outsourcing, fufilment, DIrect Marketing, customer communications, direct mail, data analyisis, BPO, and inbound
Locations
Employees at Paragon UK
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Naveed Ahmad
Senior Technical Support @ Paragon Customer Communications | Technical Support Leadership, Project Management
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Sarah Hutt
Partner at Orekan Partners | sarah.hutt@orekan-partners.com Founder of Paragon Consulting | sarah@paragonconsulting.co.uk
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Philippe Le Fessant
Key Account Director at Paragon Customer Communications
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Natasja Prinsenberg
Updates
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We're excited to announce that our LinkedIn newsletter is evolving! Our sustainability-focused 'People, Planet, Partners, Prosperity' newsletter will now become 'Paragon Connect' – a broader, company-wide newsletter that brings you updates and insights from across our business. With contributions from our subject matter experts as guest editors in each edition, Paragon Connect will offer unique perspectives, thought leadership and the latest innovations from across our organisation. Stay tuned for the first issue! #NewsletterUpdate #BusinessInsights #ThoughtLeadership #Expertise
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We're proud to stand together today in support of Breast Cancer Now's 'Wear It Pink' Day, raising awareness and funds for life-saving breast cancer research. Across all our locations, we've come together for a day of fun and fundraising with raffles, bake sales and lots of exciting activities to show our commitment to this important cause. We’re thrilled to announce that Paragon will match every pound raised by our staff, doubling our impact for Breast Cancer Now! Together, we can help fund life-changing breast cancer research and support. You can donate here: https://lnkd.in/gDbYV-zK #wearitpink
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Our Chief Risk Officer, Tim Drake, was recently featured in a Forbes article discussing the antitrust fine levied against Google over its shopping comparison practices. Tim’s insights highlight the critical importance of maintaining credibility and expertise, especially for businesses operating in heavily regulated markets. At Paragon, we’re proud to provide our customers with the guidance they need to navigate complex regulatory landscapes. Check out the full article in Forbes. 🔗 https://loom.ly/_FL8Pho
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As proud members of the Institute of Customer Service, we’re wrapping up #NationalCustomerServiceWeek by recognising the incredible contributions of our teams on Customer Service Recognition Day. At Paragon, delivering exceptional service is at the heart of everything we do. Today we are celebrating those who consistently go above and beyond to support our clients, suppliers, internal teams and the wider community. Their dedication doesn't just drive our business forward, it also contributes to the growth of the UK economy. Join us in congratulating our Customer Service Recognition Award winners, who set the standard for service excellence every day! #NCSW2024 #CustomerService #Recognition
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At Paragon, we believe that respect is at the heart of every great customer interaction. As part of National Customer Service Week, we’re proud to support the 'Service with Respect' campaign, addressing rising hostility toward service staff. We’ve signed the Institute of Customer Service open letter, calling for better police recording of assaults on service workers and to ensure these incidents are properly addressed. Read more: https://lnkd.in/e6zW5U37 #NCSW2024 #CustomerService #ServiceWithRespect
This morning, our CEO, Jo Causon, joined Naga and Charlie on the BBC Breakfast red sofa. They discussed the growing issue of the abuse of customer-facing workers across all sectors. Through our Service with Respect campaign, we are calling for: 🏢 Businesses to train and protect their workers, and report incidents to the police ⚖ The Government to introduce a standalone office to protect all public-facing workers from abuse 💚 All of us as customers to check our behaviour and be respectful of the people serving us
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As proud members of the Institute of Customer Service, we’re thrilled to be part of National Customer Service Week, celebrating its vital role in driving our business and the UK economy. Throughout the week, we’ll be highlighting our innovative approach to customer service excellence and recognising the incredible dedication of our teams, who consistently go the extra mile. Stay tuned for updates, insights, and the announcement of our Customer Service Recognition Award winners! #NCSW2024 #CustomerService #ServiceRecognition #ICS #Paragon
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We’re thrilled to announce that we’ve won TWO Silver Awards at this year’s POPAI UK & Ireland Awards! 🎉 One win in the Temporary Sustainability category for the Kellanova Pringles Movember campaign, and another in Digital Solutions for the 19 Crimes Personalised Wine Labels campaign. A massive thank you to our clients and team for making this possible. To find out more about our award-winning Marketing Services, visit: https://lnkd.in/evikXuYc #POPAIAwards #SilverWinners #Sustainability #DigitalSolutions #MarketingServices
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We are incredibly proud to announce that we’ve been nominated in two categories at this year's POPAI UK & Ireland Awards! These nominations reflect our dedication to working closely with our clients, delivering best-in-class POS solutions as part of the Brand Marketing Activation aspect of our Marketing Services proposition. Our nominations: 🌟Kellanova Pringles Movember: Temporary Sustainability category🌟 This campaign drove significant sales growth (+4.5% volume, +18.3% RSV) while promoting mental health awareness and sustainability through 100% recyclable POS units. 🌟19 Crimes Personalised Wine Labels: Digital Solutions category🌟 We helped create a personalised label campaign, engaging 3,354 customers and driving sales through a custom mobile-first website. Thank you to our amazing team and clients for helping us achieve these nominations. We’re excited for the results and proud of the impact these campaigns have made! #POPAI2024 #Sustainability #Innovation #MarketingExcellence
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We had a fantastic time exhibiting at DigiGov Expo at the Excel London! It was great to connect with public sector leaders and share how we enhance citizen engagement through digital transformation. Our CTO, Stephen Lester and Orla Hugueniot from Department of Health and Social Care delivered an engaging talk on our work for the 'Healthy Steps' campaign, an eight-week email program developed to help tackle childhood obesity. By providing families with simple, actionable tips on healthier habits, the initiative has made a real impact - 88% of participants would recommend it to others! Thank you to everyone who stopped by to connect. #DigiGov2024 #CitizenEngagement #DigitalTransformation #HealthySteps #PublicSectorInnovation