Last week, we began a soft launch of our same-day Click & Collect service in selected large stores. We are still in the trial phase now, and we're looking forward to rolling it out more broadly in the near future. Stay tuned for updates! #ClickAndCollect #CustomerExperience
Last week, we quietly introduced a same day click + collect trial service in select large stores. I personally tested this at our QUIZ Clothing Glasgow Fort store, placing an order at 9am on Sunday. Within just 30 minutes, I received a confirmation email that my order was ready and I collected it that afternoon. This is the first of our new omni-channel features following the launch of our new IT platform earlier this year. I'm excited to see this service rolled out across our estate soon along with several new features in the pipeline... #NewService #ClickAndCollect #Innovation #CustomerExperience